What We Need

We are seeking a Director, Program Management - Business Operations to own the day-to-day planning and operating rhythm for the Business Unit. This role runs the operating engine that keeps Studio, Publishing, and central 2K functions aligned - from recurring planning cycles and leadership cadences to the special projects that come up along the way.

You will operate at the intersection of Studio and Publishing, as well as centralized 2K functions (Legal, Finance, Insights, Localization, and others), and will partner directly with leadership and, where required, external partners, platform holders, or vendors. Success in this role means the BU's planning and operating rhythm runs predictably without needing to be chased, decisions and action items are captured and tracked to closure, and the Sr. Director, Business Operations has a trusted owner for the day-to-day.

This role owns execution of the BU's planning and operating rhythm day-to-day - including leadership forums, cross-functional planning cycles, and decision tracking - while partnering with the Sr. Director, Business Operations on the longer-range strategy those rhythms serve. You will directly manage members of the Business Operations team executing this work, and will contribute institutional knowledge back into the group, helping standardize how the BU plans and operates.
What You Will Do

• Own the day-to-day planning and operating rhythm for the Business Unit: recurring planning cycles, leadership meeting cadences, and cross-functional check-ins that keep the BU aligned and moving.
• Run leadership forums (steering committees, business reviews, leadership offsites) end to end - building agendas, preparing materials, and ensuring the right people and information are in the room - so the Sr. Director, Business Operations can stay focused on the highest-level initiatives and long-term strategy.
• Capture decisions and action items across BU operating rhythms, assign clear owners, and track follow-through to closure; escalate stalled items before they become risks.
• Manage members of the Business Operations team executing this day-to-day work, and coach Senior Managers and Managers staffed onto initiatives.
• Intake, scope, and prioritize special projects and cross-functional initiatives that don't have an obvious functional home.
• Lead time-bound, high-ambiguity projects end to end across Studio, Publishing, and/or centralized 2K functions (Legal, Finance, Localization, Insights, Ratings, etc.), building the plan, RACI, and workback schedule as needed.
• Act as a trusted advisor and operations partner to BU leadership, surfacing risks early and facilitating alignment across competing priorities.
• Coordinate with external vendors, partners, agencies, or other outside parties when initiatives require it, ensuring 2K's interests and standards are represented.
• Build and maintain the planning tools, trackers, and reporting cadences that give BU leadership real-time visibility into both ongoing operations and the special projects portfolio.
• Partner with the Sr. Director, Business Operations to translate long-term strategy and priorities into the BU's day-to-day planning and operating rhythm.
• Drive continuous improvement in how the BU plans and operates, codifying playbooks and best practices that can be reused across future initiatives.

What Will Make You a Great Fit

• 7-10+ years in business operations, project/program management, management consulting, or related roles, including a minimum of 4 years managing people through recurring operating cadences and cross-functional programs.
• Demonstrated experience owning executive-level governance and planning cadences (steering committees, business reviews) end to end, including agenda-setting and follow-through.
• Track record leading ambiguous, undefined problems to structured outcomes, including scoping, staffing, and sequencing initiatives with no existing playbook.
• Experience partnering with both centralized service organizations and product/BU-aligned teams, including hybrid structures.
• Comfortable operating in global, matrixed, high-ambiguity environments; gaming, entertainment, or media experience a plus but not required.
• Excellent communication and stakeholder management skills, with the judgment to know what to escalate and what to resolve independently.
• Strong systems-thinking and organizational skills; able to bring clarity and structure to complex, cross-functional planning and operations.
• Experience managing people and some exposure to budget and resource planning.

Bonus

• Knowledge of Google suite applications (slides, sheets, docs, etc), Miro, Confluence.
• Prior experience in a management consulting, corporate strategy, or PMO role.
• Familiarity with live-service game production, publishing, or marketing operations.
• Strong PC and Mac general computing skills
• Excited about gaming, understand game terms, and be up-to-date with what is happening in gaming.

The pay range for this position in California at the start of employment is expected to be between $155,600 and $230,300 per Year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for employees in regular roles may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits, provided that temporary or intern roles will not be eligible for many of these payments or benefits. Details of participation in compensation and benefit plans (if applicable) will be provided if an employee receives an offer of employment.If hired, employee will be in an ~at-will position~ and the company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.