Waystar

Director, Product Management

Waystar$135K — $160K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in product management or related fields
  • Strong understanding of software development processes
  • Excellent written and verbal communication skills
  • Proven problem-solving skills and analytical capabilities
  • Experience with market research and competitive analysis
  • College degree required, preferably in Business or Computer Science
  • Ability to manage multiple projects and deadlines in a fast-paced environment

Responsibilities

  • Define system requirements to meet market needs and ensure product quality
  • Coordinate with leadership and teams to unify product vision
  • Manage the internal product roadmap and document product strategy
  • Conduct product discovery and document customer requirements
  • Prepare software design plans and user interface wireframes
  • Analyze customer segments and industry trends for market research
  • Stay updated on healthcare standards and compliance issues

Benefits

  • Customizable benefits package with medical plan options
  • Generous paid time off starting at 3 weeks plus holidays
  • Paid parental leave for both maternity and paternity
  • Education assistance and free LinkedIn Learning access
  • Mental health and family planning programs, including adoption assistance
  • 401(K) plan with company match
  • Pet insurance options
  • Employee resource groups for community support
Full Job Description

ABOUT THIS POSITION

The Director of Product Management is responsible for building great products and for making decisions that lead to highly useable software. This role will report directly to our Vice President of Product Management.

WHAT YOU'LL DO

  • Working closely with internal and external resources to define system requirements that meet changing market needs and ensure customer satisfaction and product quality

  • Assisting Leadership Team in coordinating with all of operations, product, and technology to bring together divergent ideas and convince various stakeholders to rally behind a single product vision

  • Working autonomously to manage the Internal product roadmap, including documenting product strategy, maintaining the feature backlog, and coordinating releases

  • Analyzing various product inputs, conducting product discovery, documenting customer requirements, designing solution architectures and developing the business case for new product development

  • Preparing software design plans including product specifications, use case documentation and user interface wireframes (both independently and with assistance from our User Experience team)

  • Organizing market research including analyzing customer segments, reviewing industry research reports, and assessing strengths and weaknesses of competitors

  • Studying healthcare industry standards and staying up-to-date on industry changes and compliance issues

WHAT YOU'LL NEED

  • Passion for building remarkable products that enchant customers

  • You know how to execute and like to roll up your sleeves to get things done

  • You are comfortable in front of a whiteboard and can describe complex information in a concise but thorough fashion

  • Problem solving skills; able to analyze a problem and design creative solutions

  • Attention to detail; extraordinary eye for usability and the customer experience

  • Excellent written communication skills; able to succinctly convey complex ideas through the written word

  • Great people skills; able to facilitate, negotiate and persuade stakeholders

  • Flexible and agile; able to rapidly adapt to changing situations and inputs

  • College Degree required; Business or Computer Science degree preferred

  • Strong work ethic

WAYSTAR PERKS

  • Competitive total rewards (base salary + bonus, if applicable)
  • Customizable benefits package (3 medical plans with Health Saving Account company match)
  • We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
  • Paid parental leave (including maternity + paternity leave)
  • Education assistance opportunities and free LinkedIn Learning access
  • Free mental health and family planning programs, including adoption assistance and fertility support
  • 401(K) program with company match
  • Pet insurance
  • Employee resource groups

About Waystar

Waystar is a healthcare technology company that simplifies and unifies the revenue cycle with innovative technology that allows clients to collect more with less cost and less stress. The company's cloud-based platform streamlines workflows, improves financials and reduces administrative waste for healthcare providers. Waystar's technology automates the entire revenue cycle, from patient access to reimbursement, for more than 450,000 healthcare providers across the United States. The company was formed in 2017 through the merger of Navicure and ZirMed.
Learn more about Waystar
Size
2,000 employees
Industry
Founded
2000

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