Full Job Description
Title and Summary
Director Product Management - Technical
Role Summary
We are looking for a **Principal Product Manager - Technical** to lead product strategy and execution for **global, real-time switching and authorization platforms**.In this role, you will own the vision, roadmap, and delivery of **mission-critical transaction processing capabilities** that operate at massive scale with strict requirements for availability, latency, resiliency, and correctness. You will work closely with engineering, architecture, operations, and business leaders to deliver platforms that support billions of transactions and enable reliable, secure payment experiences worldwide. This is a **senior individual contributor role** with broad influence across teams, regions, and portfolios.
What You'll Do
Product Strategy & Vision* Define and own the long-term product vision and strategy for switching and authorization platforms.* Translate complex customer, business, and ecosystem needs into clear product roadmaps and priorities.* Identify and drive new platform capabilities that improve transaction reliability, scalability, and performance.* Make data-driven prioritization decisions balancing customer value, risk, regulatory needs, and time-to-market. Technical Product Leadership* Serve as the product authority for real-time authorization and switching systems.* Partner closely with engineering and architecture teams to influence design decisions while maintaining product accountability.* Define clear product requirements, including functional behavior and non-functional expectations such as availability, latency, throughput, and resiliency.* Ensure operational readiness, monitoring, and observability are integral to product delivery. Roadmap & Execution Ownership* Own and manage multi-year product roadmaps, including near-term delivery and long-term modernization initiatives.* Define epics, features, and user stories with clear outcomes and success metrics.* Evaluate trade-offs between new capabilities, technical sustainability, ecosystem impact, and operational risk.* Use in-market performance data and platform metrics to continuously refine priorities. Stakeholder & Customer Engagement* Represent the voice of customers, partners, and internal stakeholders in product decisions.* Collaborate across product, engineering, operations, risk, and business teams to drive alignment and execution.* Communicate complex technical and product concepts clearly to executive and non-technical audiences. Leadership & Impact* Act as a mentor and role model for other product managers.* Influence across the organization without direct authority.* Raise the bar for product excellence, technical rigor, and customer focus.
All about you
Required Qualifications*
Significant experience in **Technical Product Management** for large-scale, distributed, high-availability systems.* Strong understanding of real-time platforms, APIs, integration patterns, and modern software delivery practices.* Proven ability to lead complex initiatives and influence senior stakeholders across a matrixed organization.* Excellent written and verbal communication skills. Preferred / Nice-to-Have Qualifications. While not required, experience or familiarity with **payment cryptographic and security services** is a strong plus, including:* EMV and authorization cryptographic flows such as **ARQC, ARPC**, and related issuer validation mechanisms* **Account Authentication Value (AAV)** and e-commerce authentication constructs* **PIN-based services**, including PIN validation and PIN translation* **Tokenization and digital enablement services**, such as **MDES (Mastercard Digital Enablement Service)*** **Magnetic Stripe services** and legacy transaction processing concepts* Working knowledge of how cryptographic services integrate with authorization and switching platforms in a real-time payment environment. This knowledge helps accelerate impact but is **not a prerequisite** for success in the role.Why Join Us* Work on platforms that power **global commerce at massive scale*** Influence products with **network-wide, real-world impact*** Collaborate with world-class engineers, architects, and product leaders* Grow your career while shaping the future of digital payments.
Pay Ranges
New York City, New York: $187,000 - $318,000 USD
