Position Description:

PAR Technology is seeking a strategic and execution-focused Director of Product Management to lead our Hardware Product Management organization. This leader will own the Drive-Thru product portfolio, including current and next-generation solutions, while managing and developing a team of Product Managers responsible for PAR's broader hardware portfolio.

This role will define product strategy, drive roadmap execution, ensure product-market fit, and deliver profitable growth across the hardware business. The ideal candidate combines strong product leadership, deep experience with connected hardware solutions, and a proven ability to lead cross-functional teams through complex product development and commercialization efforts.

The Director will serve as the single accountable leader for Hardware Product Management and a key member of the Hardware Leadership Team.

Position Location:

Remote - New York, Texas, Philadelphia, Florida, North Carolina, Minnesota, Colorado, Georgia, Illinois

Reports To:

Senior Director, Hardware

What We're Looking For:
• Bachelor's degree in Business, Engineering, Computer Science, or a related field.
• 10+ years of Product Management experience.
• 5+ years of experience leading Product Managers and product organizations.
• Demonstrated success managing complex hardware and technology product portfolios.

Preferred qualifications:
• Experience in restaurant technology, drive-thru solutions, retail technology, POS systems, or connected hardware platforms.
• Experience launching embedded or IoT-based products.
• Familiarity with SaaS, cloud-connected hardware ecosystems, and subscription business models.
• MBA or advanced technical degree.
• Experience working with global manufacturing, supply chain, and ODM/OEM partners.

What you'll be doing:

Product Strategy & Portfolio Leadership
• Own the vision, strategy, roadmap, and business performance for PAR's Drive-Thru product portfolio.
• Define and execute long-term growth strategies for next-generation Drive-Thru solutions and supporting ecosystems.
• Lead portfolio planning across hardware product lines, balancing innovation, customer demand, revenue growth, margin performance, and operational feasibility.
• Leverage AI tools to synthesize customer and market insights, accelerate product requirements and roadmap analysis, and improve portfolio decision-making.

Drive-Thru Business Ownership
• Serve as the executive product leader for Drive-Thru solutions, including current and future platforms.
• Drive market research, competitive analysis, customer engagement, and product positioning activities.
• Translate customer pain points and market opportunities into actionable product requirements and commercial strategies.
• Monitor product performance metrics and identify opportunities to improve adoption, customer satisfaction, profitability, and market share.

Product Team Leadership
• Lead, mentor, and develop the Hardware Product Management team.
• Establish scalable product management processes, tools, and best practices.
• Drive accountability, prioritization, and execution across the product organization.
• Create career development plans and succession strategies for Product Managers.
• Foster a customer-obsessed, data-driven, and execution-focused culture.

Product Development & Execution
• Partner closely with Engineering and Project Management to ensure successful delivery of hardware and software-enabled solutions.
• Drive end-to-end product lifecycle management from concept through launch and sustainment.
• Ensure requirements are clearly defined, prioritized, and aligned with customer and business objectives.
• Participate in go-to-market planning and launch readiness activities.
• Act as the voice of the customer and business throughout product development.

Financial & Business Performance
• Own product business performance by monitoring revenue, margin, adoption, and customer satisfaction metrics.
• Develop forecasts and investment recommendations for executive leadership.
• Identify revenue growth opportunities through new products, services, and adjacent market expansion.
• Strong understanding of product lifecycle management, roadmap planning, and go-to-market execution.
• Experience building business cases and managing products with P&L responsibility.
• Excellent communication, stakeholder management, and executive presentation skills.
• Proven ability to lead through influence across cross-functional organizations.

Interview Process:

• Interview #1: Video Screen with Talent Acquisition Team
• Interview #2: Video interview with the Hiring Manager (via MS Teams)
• Interview #3: Video interview with the Team (via MS Teams)
• Interview #4: Video interview with Senior Leadership (via MS Teams)