What you'll be doing

As a seasoned leader in Procurement, third-party management, and enterprise transformation, you will support the modernization of third-party technology, processes, and operating practices to support CIBC's business goals. As the Director, Procurement Strategy and Transformation, you will provide leadership across SaaS platform enablement for future state, process transformation, business consulting, information architecture, and project delivery. Your mandate includes strengthening how third-party processes are enabled through technology, improving user experience, driving adoption, and ensuring scalable, controlled, and efficient ways of working across the enterprise. You will develop and sustain relationships across CIBC, influence stakeholders, and provide sophisticated analysis and recommendations to executives and business leaders. Team building and enablement are key responsibilities, as your team is expected to grow over the next few years.

You will be central to transforming third-party management through technology, data, workflow automation, and process discipline. This includes scaling advanced SaaS capabilities, integrating platforms with enterprise systems, improving intake and orchestration processes, and ensuring operational excellence, compliance, and risk management. If you are passionate about enabling better third-party outcomes through modern technology and streamlined processes, this role is built for you.

At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

• Third-party technology expertise - Deep understanding of SaaS, cloud, workflow, intake, orchestration, and source-to-pay technologies that enable third-party management. Experience integrating procurement and third-party platforms with enterprise systems such as ERP, risk, finance, legal, and data platforms. Strong knowledge of platform security, data privacy, access management, APIs, reporting, and controls. Deep familiarity with market-leading S2P, procurement, and third-party management applications such as Coupa, Zip, Ariba, and related workflow tools.
• Leadership and transformation strategy - Motivate, coach, and develop your team to ensure high performance and growth. Lead transformation initiatives that align third-party technology, processes, and controls with enterprise business goals. Skilled in driving platform adoption, process redesign, migrations, upgrades, vendor engagement, and change management. Ability to forecast, manage, and optimize technology investments while improving business outcomes.
• Process and operational excellence - Design, optimize, and support efficient third-party processes across intake, workflow, approvals, onboarding, monitoring, issue resolution, and reporting. Strong skills in defining SLAs, KPIs, controls, root cause analysis, user provisioning, and access management. Ability to translate process pain points into scalable technology and operating model improvements.
• Communication, collaboration, and adoption - Translate complex technology and process concepts for business, risk, compliance, procurement, and technology audiences. Partner across IT, security, compliance, risk, legal, finance, and business teams to ensure third-party processes and platforms are aligned, practical, and adopted. Experience developing training, communications, and enablement materials for end users and administrators.
• Continuous improvement - Stay current with SaaS, automation, AI, data, procurement, S2P, and third-party management trends. Identify opportunities to streamline processes, reduce friction, strengthen controls, improve reporting, and increase the value delivered through third-party technology and enablement.

Who you are

• You are an experienced professional with 10-15+ years in SaaS platform administration, Procurement technology, or enterprise IT in global organizations. You have demonstrated success in leading platform operations, digital transformation, and technology adoption in highly regulated environments.
• You are a bold and accountable leader with strong people management skills. You have experience developing and implementing strategic team goals, coaching employees, and driving successful team performance.
• You have the ability to work effectively with a wide range of stakeholders, both internally and externally, to drive transformational change initiatives.
• You are an innovative and conceptual thinker with advanced analytical interpretation, problem solving abilities, and a strong ability to develop compelling vision to support strategic objectives.
• You're driven by collective success and understand the power of an inclusive team that brings a shared vision to life.
• Values matter to you. You bring your real self to work and you live our values-trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we're actively recruiting for, unless stated otherwise.
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location
Toronto-81 Bay, 14th Floor

Employment Type
Regular

Weekly Hours
37.5

Skills
Agile Thinking, Domain Knowledge, General Data Protection Regulation (GDPR), Process Design, Python (Programming Language), Technical Writing