Centene Corp

Director, Privacy & Security Enterprise Engagement

Centene Corp • $148K — $274K *
US-AnywhereRemote in Missouri, US
Healthcare
8 - 10 years of experience
2 weeks ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Information Security, IT, Computer Science, or related field; Master's preferred.
  • 8 years of experience with security technologies and architecture.
  • 5 years leading Business or Technology Information Security Officer teams and engaging with executives.
  • 3 years in government-sponsored health plan operations with related regulatory experience.
  • 3+ years of supervisory or management experience.

Responsibilities

  • Lead and scale the Shared Service EEO team to ensure high-quality engagement.
  • Align staffing and resources based on the complexity and volume of services.
  • Oversee the team's efforts to understand and operationalize privacy and security requirements.
  • Build relationships with stakeholders to address compliance risks and issues.
  • Provide executive updates on privacy, security, and AI projects and compliance.

Benefits

  • Comprehensive health insurance and wellness programs.
  • 401K and stock purchase plans.
  • Tuition reimbursement opportunities.
  • Generous paid time off plus holidays.
  • Flexible work schedules, including remote and hybrid options.
Full Job Description
Position Purpose:

The Director leads the Privacy & Security Enterprise Engagement Officers (EEO) Shared Services Team within Enterprise Privacy & Security Risk Management (EPSRM). This role works with other Shared Services across the organization with a focus on EPSRM. Some of that work includes:
  • Leading a team that is aligns to various shared service capabilities within Centene.
  • Include privacy, security compliance, AI governance, Resiliency (e.g., BC/DR), security culture & training, marketing, Human Resources, Physical security, Digital, SSDLC and various other alignments.


Support the Enterprise Engagement Officer team as they will need to know all controls, requirements, relevant regulations, participate in Legislation reporting and creation on topics relevant to the Team area. The Director builds trusted partnerships with Health Plan leadership and key enterprise stakeholders (Enterprise Compliance, Operations, Business Technology Solutions, ITCC, Privacy, Vendor Risk, Legal, etc.) to drive contract assurance, readiness reviews, RFP support, and continuous improvement. The position ensures team alignment with EPSRM's goals and accountability for Health Plan deliverables.

Strategic Leadership:
  • Lead, coach, and scale the Shared Service EEO team to deliver consistent, high-quality engagement across all assigned state Medicaid Health Plans and the Medicare and Marketplace lines of business.
  • Align staffing and resources to shared service and line of business complexity, volume, and key cycles.
  • Ensure the team's alignment with and achievement of defined goals.
  • Responsible for onboarding, training, allocating and prioritizing tasks, setting goals, and managing performance and career development for team members.


Governance & Shared Service Engagement:
  • Serve as the primary EPSRM engagement leader for Health Plan lines of business; support stakeholders as needed to track obligations, risks, and decisions.
  • Direct and oversee the team's ongoing efforts to serve as a subject-matter-expert for privacy, security and AI requirements and ensure regulatory, legislative, and contractual privacy, security & AI requirements are understood and operationalized.
  • Provide Executive-ready updates for Health Plan and EPSRM leadership.
  • Build trusted relationships with internal and external stakeholders to resolve blockers and escalate issues effectively.
  • Meet with regulators or other state representatives to answer questions and achieve clarity on the understanding of requirements.
  • Meet with auditors to demonstrate Centene's privacy, security, AI and operational resilience compliance.


Contract Requirements & Assurance:
  • Interpret and operationalize privacy, security, AI, and business continuity obligations from contracts, RFPs, and laws/regulations (e.g., HIPAA, CMS/MARS-E/ARC-AMPE, NCQA, state Medicaid/Exchange).
  • Maintain a centralized requirements & deliverables register or pipeline mapping obligations to owners, timelines, and evidence for audits & assessments.
  • Ensure adequacy of control validation evidence and support gap closure prior to delivery or readiness reviews.
  • Monitor legal and regulatory changes and how they are/will impact contracts and effectively communicating impacts to stakeholders.
  • Direct and oversee the team's ongoing efforts to discover, assess impact of, and communicate new or changing regulatory, legislative, and contractual requirements related to privacy, security, AI and operational resilience.


Risk Advisory & Compliance:
  • Direct and oversee the team's ongoing efforts to identify and bring awareness to privacy, security, AI and operational resilience risks and control gaps, and champion solutions for those within the context of Centene's business operations and technology environments in partnership with internal and external teams to EPSRM.


Deliverable Execution & Evidence Management:
  • Ensure System Security Plans (SSPs) or System Security & Privacy Plans (SSPPs) and other related deliverables are accurate & complete.
  • Establish and mature processes for plan deliverables (i.e., SSPs/SSPPs, BCP plans, incident response attestations, vendor security attestations, etc.).


Readiness Reviews, RFPs & Audits:
  • Support the Market Team as they work with market entries, procurements, and renewals-including RFP responses and readiness reviews.
  • Direct and oversee the team's ongoing efforts to ensure privacy, security, AI and operational resilience objectives are treated as business and technology requirements.
  • Facilitate regulator and client requests with timely, accurate responses aligned to relevant policy.


Incident, Vendor & Continuity Readiness:
  • Ensure Health Plans understand EPSRM expectations for activities related to incident response, breach reporting, vendor management, etc.
  • Validate readiness through participation in tabletop exercises and evidence reviews.


Continuous Improvement:
  • Drive enhancements to engagement processes, reporting, and compliance maturity.
  • Support and contribute to EPSRM's multi-year plan and portfolio reporting.


Key Duties:
  • Lead and manage Shared Services EEO team member performance, onboarding, and career development.
  • Establish Shared Services engagement Objectives & Key Results (OKRs) and deliver reporting at defined intervals.
  • Lead a team of and be a subject-matter expert for privacy, security, and AI requirements, including engagement with regulators and auditors.
  • Coordinate cross-functional inputs for deliverables and ensure timely completion.
  • Performs other duties as assigned.
  • Complies with all policies and standards.


Education/Experience:
Minimum Education:

Bachelor's degree in Information Security, Information Technology, Computer Science or other related field. Master's degree preferred.

Licensure / Certifications:
  • CISSP (Certified Information Systems Professional), CISM, CRISC (Certified Risk and Information Systems Control), CGEIT or related advanced Risk or Security certification.


Minimum Experience:
  • 8 years of experience with security capabilities, technologies, and architecture.
  • 5 years of experience in leading Business Information Security Officer (BISO), Technology Information Security Officer (TISO), or Technical Enterprise Engagement teams and engaging with executive leaders.
  • 3 years of experience with government sponsored health plan operations and associated regulatory and contractual requirements or similarly regulated industry.
  • 3 + years of supervisory/management experience.


Additional knowledge, skills, and abilities necessary to perform the role:
  • Ability to navigate and communicate regulatory, legislative, and contractual privacy and security requirements within the context of business operations and supporting technology environments.
  • Ability to engage in a dialogue with business and technology stakeholders to achieve agreement on how to meet privacy and security requirements.
  • Ability to lead and develop business and technology facing engagement teams within the context of regulatory, legislative, and contractual privacy and security requirements.


Pay Range: $148,000.00 - $274,200.00 per year

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

About Centene Corp

Centene Corporation is a managed healthcare enterprise at the forefront of innovation and growth for government-sponsored and commercial healthcare, providing access to fully integrated, high-quality, and cost-effective services that help people lead healthier lives. The company’s local approach addresses the needs of under-insured and uninsured individuals who often lack the resources required to sustain optimal health and wellness. Centene began as a single health plan in Milwaukee, Wisconsin in 1984. After an initial period of growth, Michael Neidorff joined as President and Chief Executive Officer (CEO) in 1996, moving Centene’s headquarters to St. Louis, Missouri, where it still resides today. In the decades since its humble beginnings, Centene has transformed into a publicly-traded Fortune 500 company serving communities across the United States. In fact, Centene provides coverage in all 50 U.S. states. More than 26 million Americans rely on Centene to access a wide range of insurance solutions, including Medicaid, Medicare, TRICARE, correctional, and behavioral health services. Centene prioritizes the development of technology that addresses systemic conditions impacting the whole health needs of underserved populations. As technology plays an increasingly critical role in diagnosing, managing, and treating disease, Centene understands that it enables better health outcomes for members, lessening the burden for providers, and allowing more automation and efficiency for business operations. As a steward of a significant set of data and insights, Centene leverages this data to not only shape but lead the digital transformation of healthcare and improve the patient-provider experience. Centene’s current CEO, Sarah London, and her team are leading the charge in this new age. Sarah London worked within Centene’s Technology Innovation and Modernization division, spearheading the company’s enterprise-wide technology strategy. Now leading Centene, her focus is on building the next generation of products and services and establishing Centene’s long-term growth and value creation. Although Centene has grown into the No. 1 insurer in the U.S. Health Insurance Marketplace, it has never lost its focus on the individual or its passion for community health. Remaining connected to the individuals and families that need care most is central to Centene’s commitment to shaping a better world of healthcare for the communities it serves. Centene also remains connected to the needs of its employees, who make Centene what it is. Through its commitment to diversity, equity, and inclusion practices, Centene promotes a safe and inviting environment above all. Because of Centene’s commitment to excellence and progression in the healthcare industry, it has been recognized as a Top Organization for Diversity by Modern Healthcare magazine, a Leading Disability Employer by the National Organization on Disability, a Best Place to Work for LGBTQ Equality by The Human Rights Campaign Foundation, and a global leader by Bloomberg’s Gender-Equality Index, among many other recognitions. Centene was also named a Top 50 Company for Diversity by DiversityInc and a Top Veteran-Friendly Company by U.S. Veterans Magazine. It has also been listed on FORTUNE® magazine's list of the World's Most Admired Companies for several consecutive years.

Centene Corp Careers

Join the dynamic team at Centene Corp, a leader in the healthcare industry, where your career growth and development are prioritized. At Centene Corp, we offer a range of job opportunities that allow you to make a significant impact on our community and beyond.

Explore a World of Opportunities

Discover the diverse career paths available at Centene Corp, from healthcare services to innovative program development. Our job opportunities span various professional fields, offering positions that cater to your unique skills and ambitions. Whether you're looking for an entry-level role or a senior leadership position, Centene Corp is committed to hiring top talent and fostering a culture of excellence.

Innovation and Leadership at Centene Corp

At Centene Corp, innovation and leadership go hand in hand. We empower our team members to lead with confidence and creativity, driving the company forward through strategic innovation and robust leadership. Our leadership programs are designed to cultivate your skills, helping you to thrive as a professional and make meaningful contributions to our company and the communities we serve.

Internships and Early Career Programs

Kickstart your career with Centene Corp through our internship and early career programs. These opportunities provide hands-on experience and a glimpse into the dynamic world of healthcare management. Internships at Centene Corp are a stepping stone to full-time employment, offering invaluable networking opportunities, mentorship, and the chance to develop your resume and interview skills in a real-world setting.

Commitment to Diversity and Inclusive Culture

Centene Corp is dedicated to maintaining a diverse and inclusive work environment. We believe that diversity fuels innovation and enhances our team's performance. Our diversity training ensures that all team members appreciate and leverage the broad range of experiences and perspectives that each individual brings to the company.

Benefits and Employee Growth

We value our employees' well-being and career aspirations. Centene Corp offers competitive benefits, including health insurance, retirement plans, and professional development programs. Our commitment to your growth is reflected in our continuous learning initiatives and performance management processes that help you achieve your career goals.

Join Our Team

Are you ready to advance your career at Centene Corp? Explore our current job openings and find the position that best matches your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to make a difference.

Stay Connected with Centene Careers

Keep up to date with the latest career tips, insider perspectives, and industry-leading insights—all from the people who work at Centene Corp. Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await you at Centene Corp.

SEARCH CENTENE JOBS

Centene Corp is not just a company—it's a place where you can shape your future and impact the lives of millions. Join us in our mission to transform the health of the community, one person at a time.
Learn more about Centene Corp
Size
72,500 employees
Market Cap
$46.5 billion
Industry
Healthcare
Net Income
$1.8 billion
Founded
1984
5 Year Trend
+25.4%
Revenue
$111.1 billion
NASDAQ
CNC
* Ladders Estimates

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