Job DescriptionWhat is the opportunity?As the Director, Portfolio Analytics & Insights on the Home Equity Finance (HEF) Analytics & Insights team, you will lead a team of two high-performing analysts and partner with Product, Policy, Operations Excellence and Business Risk to translate business priorities into actionable analytics, insights, reporting and monitoring capabilities. This is a unique opportunity to join HEF, the market leader in residential mortgages in Canada with over $475 Billion in assets.
What will you do?Drive Key Business Objectives- Partner with Product, Policy, Operations Excellence and Business Risk to deliver analytics and insights that advance key business priorities and strategic objectives
- Develop deep analytical understanding of portfolio performance, key drivers, segment economics and customer behaviours to identify opportunities, risks and emerging trends
- Lead analysis on product innovations and strategic initiatives, including business case development to inform investment decisions and product/feature prioritization
- Deliver concise, timely, and insightful reporting to senior management and stakeholders on business and portfolio performance, including self-serve tools, while ensuring accuracy to meet HEF's risk and regulatory requirements and support remediation initiatives.
Establish and Scale Data-Driven Insights COE - Define and drive the analytics agenda for the HEF portfolio, prioritizing analytical work against the highest-value business opportunities and decisions
- Establish analytical standards, capabilities and best practices that elevate data-driven decision-making across HEF
- Lead strategic and exploratory analysis that generates actionable insights, challenges the status quo and enables fact-based business decisions
- Proactively identify, assess and recommend opportunities to drive growth, improve portfolio performance and optimize business outcomes by leveraging internal and external data
Build Analytics Capability and Talent- Build a high-performing, future-ready analytics team by developing technical, analytical, business and leadership capabilities in the team, while creating opportunities for career growth.
- Set clear goals, accountabilities and measurable outcomes for direct reports, providing coaching, development and prioritization support to enable individual and team success.
- Champion continuous improvement, modern analytical tools and new ways of working to improve the effectiveness and impact of the analytics function.
What do you need to succeed?Must-Have:- 7+ years of progressive experience in data and analytics, with demonstrated experience delivering actionable business insights
- Strong technical and analytical acumen, with experience leveraging tools such as Python, SQL, Tableau and Excel to generate analytics and insights; advanced PowerPoint and communication skills
- Demonstrated ability to influence and partner with senior leaders, translate business priorities into analytical plans, and effectively prioritize competing work relative to team capacity.
- Strategic thinker with a strong bias for action and demonstrated ability to translate insights into business outcomes
- Demonstrated people leadership experience, with a track record of coaching and developing high-performing talent
Nice-To-Have:- Experience developing AI-enabled automation and analytical tools
- Bachelors/Masters degree in a quantitative field (e.g. Business, Economics, Engineering, Statistics, Computer Science, etc.)
- Strong understanding of credit risk fundamentals, including risk modeling and credit strategy
- Demonstrated understanding of the mortgage industry and its key financial drivers
- Previous experience in a Product or Finance role (Corporate Treasury, Funds Transfer Pricing)
Job SkillsActionable Insights, Analytical Thinking, Business Insights, Data Analysis, Data-Driven Decision Making, Decision Making, Interpersonal Relationship Management, Leadership, Microsoft Excel, People Management, Python (Programming Language), Structured Query Language (SQL), Tableau (Software)
Additional Job DetailsAddress:RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
City:Toronto
Country:Canada
Work hours/week:37.5
Employment Type:Full time
Platform:PERSONAL & COMMERCIAL BANKING
Job Type:Regular
Pay Type:Salaried
Posted Date:2026-08-27
Application Deadline:2026-09-11
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
