eBay

Director, Planning & Business Operations

eBay$195K — $260K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in Planning, Business Operations, strategic finance, or consulting; eCommerce or Technology experience preferred.
  • Proven success in leading and influencing within large global organizations.
  • Ability to balance strategic concepts with detail-oriented tasks.
  • Strong analytical skills to synthesize quantitative and qualitative data for executive presentation.
  • Self-starter with an entrepreneurial mindset who thrives in dynamic environments.
  • Experience in team building and leadership.
  • Skilled in using frameworks for problem-solving and strategic planning.
  • Exceptional storytelling and communication skills for effective collaboration.

Responsibilities

  • Lead the complete planning process and ensure timely, aligned delivery of roadmaps.
  • Establish the framework for defining objectives and goals for the company and executives.
  • Coordinate the weekly business reviews with finance and other functions to enhance strategic discussions.
  • Cultivate and manage stakeholder relationships across departments to stay informed on business pulse.
  • Drive in-depth analysis into business performance issues, providing strategic insights to leadership.

Benefits

  • Access to a comprehensive range of medical benefits.
  • Opportunities for financial growth through bonuses and stock options.
  • Eligibility for a 401(k) savings plan.
  • Generous paid time off, including PTO and parental leave.
  • Support for professional development and team building.
Full Job Description
The Director of Planning and Business Operations will play a critical leadership role in guiding eBay's next level of growth and transformation. The Business Operations and Planning organization acts as the connective tissue of the enterprise. It drives cross-functional alignment, supports planning and execution, and delivers operational efficiency and growth.

This role collaborates with finance, product, markets, and various eBay departments to support executive leadership. It helps manage enterprise planning and goal setting from start to finish. The role also leads weekly and monthly business reviews, executive reports, and analyzes insights on business performance.

Key Responsibilities
  • Lead the full planning process and collaborate across teams. Ensure roadmaps and plans are delivered on time and align with the company's direction.
  • Set the approach and process for defining Company, Executive Leadership, and Priority level objectives and goals
  • Coordinate and guide the weekly business review for the company with finance and other functions. Ensure we build a shared understanding of performance, encourage the right discussions about performance, and provide the appropriate insights on the business.
  • Lead outreach, relationships and manage communications with internal stakeholders across functions and teams to source and maintain pulse on the business (breadth)
  • Proactively lead and drive deep dives into business performance issues by anticipating inquiries and launching analysis in partnership with other stakeholders and bringing strategic insights to leadership (depth)


Competencies (Attributes needed to be successful in this role)
  • 10+ years of experience in Planning, Business Operations, strategic finance, consulting or a similar strategic function. Experience in eCommerce or Technology space a plus
  • Proven track record of leading, collaborating and influencing across large and complex global organizations
  • Capable of flexing between high level strategic concepts & frameworks to getting into the details
  • Great with numbers and metrics, can absorb both quantitative and qualitative information, synthesize, and strategically summarize takeaways ready for executives
  • Entrepreneurial self-starter with a bias towards action who can thrive in a fast-paced and ambiguous environment
  • Experience building and leading a team
  • Ability to strategically structure and use frameworks to break down complex problems into clear steps and plans
  • Excellent story-telling, written and verbal communication skills , with ability to facilitate transparent communications and collaboration across large teams


Additional Details

The base pay range for this position is expected in the range below:
$195,200 - $260,600

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Remote roles are not eligible for U.S. visa sponsorship.

About eBay

As a leader in automotive ecommerce, eBay Motors brings you millions of potential customers. Our new simplified listing plans give you unmatched levels of customization and control. So whether you're listing twenty cars a month or an entire lot, you know you're getting the value that you deserve.

eBay Careers

Joining eBay’s dynamic team offers more than just job opportunities; it’s a chance to be part of a global marketplace that values innovation, leadership, and diversity. As a leader in online retail, eBay provides a platform where ambitions flourish and career growth is fostered through comprehensive diversity training and professional development. Work You’ll Do At eBay, we empower you to drive your career path forward with a range of employment options, from internships to full-time positions. Our culture thrives on innovation and the pursuit of excellence in the digital commerce landscape. By joining our team, you’ll collaborate with skilled professionals who are adept at blending technology and creativity to achieve high-impact results. Explore eBay’s Diverse Opportunities Whether you’re starting out with an internship or seeking a leadership role, eBay’s global presence offers vast opportunities for professional growth and networking. Our commitment to diversity and inclusive culture allows every team member to feel valued and motivated. Innovate and Lead At eBay, every position contributes to our mission of creating a more connected and seamless e-commerce experience. We encourage our team to lead projects that challenge the status quo and promote innovation. With eBay, you’re not just filling a role; you’re part of a pioneering company that’s continually reshaping the world of online retail. Benefits and Growth eBay is dedicated to the well-being and development of our employees. We offer competitive benefits, leadership training, and opportunities for career advancement. Investing in our team’s growth is paramount, as they are the driving force behind our success. Join Our Team Ready to take the next step in your career? Explore the job opportunities at eBay where your skills and creativity can shine. We are hiring individuals who are passionate, curious, and eager to drive change in the e-commerce industry. Stay Connected Keep up to date with the latest career tips, company news, and industry insights available through our eBay Careers Blog. Personalize your experience by subscribing to job alert emails that match your career interests and skills. Apply Now Start your journey with eBay today. Search open positions that align with your professional aspirations and submit your resume. Our interview process is designed to understand your capabilities and potential to grow with us. Join eBay and be part of a team that’s committed to creating impactful change in the marketplace. Discover the opportunities waiting for you at eBay – a place where your career can thrive in an environment of innovation and leadership.
Learn more about eBay
Size
10,800 employees
Market Cap
$21.7 billion
Industry
Net Income
$5.6 billion
Founded
1995
5 Year Trend
+2.3%
Revenue
$10.7 billion
NASDAQ

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