Anticipated End Date:2026-07-31
Position Title:Director Pharmacy Account
Job Description:Director Pharmacy AccountLocation: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement Alternate locations may be considered.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The
Director Pharmacy Account is responsible for leading a regional team of Pharmacy Account Executives and Account Managers supporting CarelonRx clients across assigned local markets. This leader is accountable for driving client retention, profitability, client satisfaction, and team performance while partnering closely with health plan leadership and internal business partners to execute strategic initiatives that strengthen client relationships and deliver market growth.
How you will make an impact:
- Lead, coach, and develop a team of Pharmacy Account Executives and Account Managers responsible for strategic and operational management of a diverse regional book of business, ensuring exceptional client satisfaction, retention, and profitability.
- Partner with regional health plan leadership, clinical partners, and cross-functional stakeholders to execute integrated market strategies, resolve complex client needs, and support long-term business growth.
- Provide strategic leadership by participating in client meetings, mentoring associates through complex business challenges, monitoring regional performance, and driving execution of key CarelonRx initiatives and enterprise priorities.
- Oversee operational reporting, business performance metrics, and regional initiatives while ensuring teams have the tools, resources, and organizational support needed to successfully deliver client commitments.
- Hires, trains, coaches, counsels, and evaluates performance of direct reports.
Minimum Requirements:Requires a BA/BS and a minimum of 5 years of Pharmacy/PBM experience; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities, and Experience:- Demonstrated leadership experience managing high-performing client-facing teams, including Pharmacy Account Executives, Account Managers, or similar customer relationship management teams within the PBM or managed care industry preferred.
- Proven success leading strategic client relationships with accountability for client retention, profitability, client satisfaction, renewals, and overall book of business performance preferred.
- Experience partnering with health plan leadership, clinical stakeholders, and cross-functional business partners to develop and execute regional growth strategies and integrated client solutions preferred.
- Strong executive presence with exceptional communication, negotiation, conflict resolution, and relationship management skills, including the ability to navigate complex client situations and influence senior leaders preferred.
- Demonstrated ability to coach, mentor, and develop leaders and associates while successfully leading organizational change, performance management, and talent development initiatives preferred.
- Strong business acumen with experience interpreting operational and financial performance metrics, identifying strategic opportunities, and leading large-scale initiatives in a fast-paced PBM or healthcare environment preferred.
For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $156,912 to $268,992.
Locations: California; Colorado; Nevada
In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.
* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Job Level:Director
Workshift:1st Shift (United States of America)
Job Family:SLS > Sales Operations
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
