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Overview

The Director, People & Engagement will lead the organization's employee engagement and internal employee communications strategies, with a focus on creating a connected, informed, and inclusive employee experience. The individual in this role will develop and execute programs that strengthen culture, engagement, and belonging; lead the strategy and governance of Employee Resource Groups; partner with HR people leaders and Talent Team on inclusive practices and oversee internal employee communications.

Responsibilities

Employee Engagement

• Develop and execute a comprehensive employee engagement strategy aligned with organizational goals.
• Design, implement, and evaluate engagement initiatives that improve employee experience and retention.
• Manage company-wide events, leadership forums, volunteer programs, and cultural celebrations.
• Champion initiatives that strengthen organizational culture and employee belonging.
• Identify emerging workplace trends and recommend innovative engagement practices.
• Use employee feedback and workforce insights to identify opportunities and measure impact.
• Share scalable tools, frameworks, and best practices with Club People leaders to support engagement efforts across the league.

Employee Resource Groups (ERGs)

• Lead the organization's ERG strategy and governance model.
• Manage and provide leadership, coaching, and support to ERG executive sponsors and ERG leaders.
• Ensure ERGs align with business objectives, talent development, recruiting, community engagement, and inclusion initiatives.
• Manage ERG funding, reporting, and annual planning processes.
• Measure program effectiveness through participation, employee feedback, and business impact.

Internal Communications

• Lead employee internal communications strategy to ensure employees receive timely, relevant, and engaging information.
• Oversee employee communication channels including intranet, newsletters, email campaigns, digital signage, town halls, and collaboration platforms.
• Develop communication plans supporting organizational change, business initiatives, and employee programs.
• Ensure consistent messaging, tone, and brand across all employee communications.

Qualifications
Education and Experience

• Bachelor's Degree required
• 8+ years of progressive experience in employee engagement, inclusion, internal communications, employee experience or related HR functions required

Qualifications

• Experience leading company-wide employee engagement and culture initiatives.
• Experience managing or supporting Employee Resource Groups (ERGs) or employee community programs.
• Exceptional written, verbal, and editorial skills, with the ability to translate complex information into clear, engaging employee communications.
• Strong interpersonal skills with demonstrated success leading cross-functional initiatives and influencing senior stakeholders.
• Strong project management and organizational skills.
• Detail-oriented with the ability to multi-task and meet deadlines with minimal supervision
• High level of commitment to produce quality work and convey organizational ethics, integrity and compliance.
• Ability to exercise excellent judgement, confidentiality and sense of urgency.
• Superior organization, project management skills and attention to detail.
• Acts with curiosity and takes the initiative to identify problems, offer creative solutions and resolve issues.
• Proficiency in Word, Excel, and PowerPoint.

Desired Skills

• Knowledge of the Spanish Language (business proficiency)
• Knowledge of the sport of soccer

Total Rewards

Major League Soccer offers a competitive starting base salary of $120,000 - $155,000, based on individual qualifications, market financials, and operational business needs. We are committed to providing a Total Rewards package that attracts, supports, engages, and retains talent. Our benefits package includes comprehensive medical, dental, and vision coverage, a $500 wellness reimbursement, and generous Holiday and PTO schedule to promote work-life balance. We also prioritize career and professional development, offering on-the-job training, feedback, and ongoing educational opportunities.

Major League Soccer believes in the value of in-person collaboration to support teamwork, creativity, and connection. Employees in this role are expected to work a four (4) day in-office schedule, with the flexibility to work remotely one (1) day each week, based on business and department needs.