Director, Payments Partnerships

Arrive

$150K — $180K *
Finance & Insurance
15+ years of experience
Job Overview by Ladders

Qualifications

  • 20 years of professional experience in the payments industry
  • Leadership experience in fintech or related sectors
  • Expertise in relationships with major card schemes and large acquirers
  • Global experience across North America, Europe, Latin America, and MEA
  • Strong communication and negotiation skills
  • Ability to work autonomously with a strategic mindset

Responsibilities

  • Lead the payments partnership strategy globally across major markets
  • Mentor and develop a high-performing team of two direct reports
  • Identify new market opportunities and drive strategic initiatives
  • Manage relationships with key industry players and external payment partners
  • Negotiate and optimize contracts and commercial agreements
  • Collaborate with cross-functional teams across various countries
  • Establish standard processes for onboarding external payment partners and managing KPIs

Benefits

  • Hybrid work environment based in Atlanta, Georgia
  • Opportunities for leadership development and team mentoring
  • Involvement in impactful global payments strategy and innovation
  • Autonomy to drive strategic initiatives across diverse markets
  • Engagement with major players in the payments ecosystem
Full Job Description
The Role

As part of the Payments team, the Senior Director of Payments Partnerships will play a pivotal leadership role in executing Arrive's global payments strategy. Reporting directly to the Head of Payments Strategy, Partnerships & Products Management, this role carries expansive global responsibilities encompassing our North America, Europe, Latin America, and MEA markets. Based in Atlanta, Georgia (Hybrid), you will operate with a high degree of autonomy to lead a team of two direct reports. In this role, you will be instrumental in managing, expanding, and negotiating with our landscape of critical partners-including major card schemes, large acquirers, processors, and fintechs-to drive value, innovation, and livable city solutions across our global footprint.

How to make an impact
  • Lead and execute the payments partnership strategy across all key markets (North America, Europe, Latin America, and MEA), defining the roadmap for partner integration and regional expansion.
  • Mentor, develop, and lead a team of two direct reports, fostering a proactive, innovative, and high-performing culture while coordinating partner management.
  • Operate with a high level of autonomy to identify new market opportunities, anticipate trends within the payments ecosystem, and independently drive strategic initiatives.
  • Manage relationships with a diverse and complex landscape of key industry players, including global schemes (Visa, Mastercard, Amex, Discover), large acquirers (FiServ, Elavon, Planet, Adyen), payment processors, and fintechs.
  • Leverage excellent negotiation skills to establish, renew, and optimize complex contracts and commercial agreements, ensuring favorable terms and scalable frameworks for Arrive.
  • Act as the primary point of contact and strategic lead for external payment partners, ensuring mutual growth, operational excellence, and alignment with regional compliance requirements.
  • Collaborate seamlessly with internal cross-functional teams (Product & Technology, Finance, Legal) located across several countries.
  • Structure standard processes for onboarding and managing external payment partners, successfully navigating regional nuances and market needs globally while setting MBR/QBR routines and KPI reviews.

About you

You are an autonomous, proactive, and innovative leader who thrives in a dynamic global environment. You bring exceptional communication and negotiation skills, paired with a collaborative approach to leading teams and building cross-functional alignment. You excel at anticipating ecosystem trends, inspiring direct reports, and establishing strong, value-driven relationships with external partners across diverse international markets.

Your background
  • Approximately 20 years of total professional experience, with a significant focus dedicated directly to the payments industry.
  • Proven track record in senior leadership roles within payments, fintech, or related sectors, including experience managing and inspiring direct reports.
  • Deep expertise in managing relationships and establishing complex contracts with major card schemes (Visa, Mastercard, Amex, Discover) and large acquirers/processors (FiServ, Elavon, Planet, Adyen, etc.).
  • Extensive experience operating on a global scale, specifically across North America, Europe, Latin America, and MEA markets.
  • Exceptional communication, cross-functional collaboration, and contract negotiation capabilities.
  • Demonstrated ability to work with high autonomy and a highly proactive, strategic mindset.

This role is based in Atlanta, Georgia (Hybrid)

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