Ontario, CA | Palm Springs, CA | Upland, CA | Henderson, NV
Workplace Type: Office
Employment Type: Salaried
What you'll do
• Provide strategic leadership and oversight for telecommunications operations across
assigned regions or programs.
• Own operational performance including safety, quality, schedule, cost controls, and
profitability.
• Lead, mentor, and develop Operations Managers, Program Managers, and senior
field leaders to build strong leadership pipelines.
• Partner with executive leadership, customers, and internal stakeholders to align
operational execution with business goals.
• Maintain accountability for financial performance, including budgeting, forecasting,
margin improvement, and cost management.
• Analyze operational metrics and KPIs to identify trends, risks, and opportunities,
implementing corrective actions where needed.
• Ensure compliance with safety standards, regulatory requirements, and company
policies across all operations.
• Support business growth through customer engagement, contract execution, and
operational readiness for new programs or expansions.
• Serve as a senior escalation point for complex operational, customer, or personnel
issues.
• Drive continuous improvement initiatives focused on productivity, quality, safety, and
customer satisfaction.
• Collaborate with Talent Acquisition, HR, and Training teams to support hiring,
development, and retention of operational leaders.
What you'll need
• Authorization to work in the United States for this company.
• Proven experience in a senior operations leadership role within telecommunications
or related construction industries.
• Demonstrated experience overseeing multi-market or multi-program operations.
• Strong financial acumen with experience managing P&L, budgets, and forecasts.
• Proven ability to lead and develop managers and senior leaders.
• Excellent communication and stakeholder management skills, including customer-
facing and executive-level interactions.
• Ability to manage complexity and competing priorities in a fast-paced, high-
accountability environment.
• Strong problem-solving, decision-making, and conflict resolution skills.
• Proficient knowledge of Microsoft Office; working knowledge of operational, project,
and workforce management systems.
• Willingness to travel as required to support regional operations.
Physical abilities & exposures
• Routinely: Engage in standard office activities such as standing, sitting, and using
computers for extended periods.
• Occasionally: Travel domestically up to 50% to attend team meetings or training.
