Raymond James Financial, Inc

Director, Operations | Advisor Transitions Management

Raymond James Financial, Inc$125K — $150K *
Finance & Insurance
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience managing operations in financial services
  • Strong talent development and leadership experience
  • Proven ability to lead organizational change initiatives
  • Deep understanding of the financial professional onboarding lifecycle
  • Experience with process improvement and operational efficiencies
  • Comfort in cross-departmental collaboration
  • Bachelor's degree in Accounting, Business Administration, or Finance, or equivalent experience

Responsibilities

  • Foster a culture of teamwork across Transitions Management
  • Build relationships with key internal stakeholders
  • Lead a diverse team including entry-level and leadership roles
  • Drive continuous improvement in operational functions
  • Manage strategy for a contract workforce including training and performance
  • Enhance workplace morale and foster a culture of recognition
  • Support the Transitions Management strategy with operational planning and execution
  • Identify and address capabilities needed to meet business demands

Benefits

  • Medical, dental, and vision insurance
  • Life and critical illness insurance
  • Long-term disability benefits
  • Retirement savings plan
  • Paid time off including vacation and holidays
  • Parental leave support
  • Flexible hybrid work environment
Full Job Description
Job Description Summary
This position follows our hybrid-friendly schedule, so you get the best of both worlds - flexibility and collaboration. In office days will be 3 per week in our St Petersburg, FL Corporate Home Office.

The Director of Operations within our Transitions Management department leads the operational strategy, execution, and continuous improvement of shared services functions supporting advisor transitions. This role oversees a large team of associates, contractors, and leaders, drives cross-functional collaboration across the organization, and develops scalable processes that enhance advisor and associate experiences while supporting business growth and operational excellence.

Job Description

Responsibilities:
  • Contribute to a culture of collaboration and teamwork across Transitions Management.
  • Develop and build relationships with key internal stakeholders, specifically PCG recruiting, supervision and channel leadership, Core Operations, Marketing, Registrations, Risk, and more!
  • Lead a diverse array of team members spanning entry level to a high-functioning leadership team.
  • Drive and support continuous operational improvements in key functions.
  • Manage the strategy for a robust contract workforce including overseeing training, onboarding and performance management.
  • Contribute to overall workplace morale for 80-100 associates and contractors, helping contribute to a culture of accountability and recognition.
  • Support the overall Transitions Management strategy by developing and delivering operational plans and outcomes, anticipating complex issues, challenges and opportunities.
  • Represent and communicate the work of Transitions Management across Raymond James and in prospective and existing advisor events.
  • Identify the capabilities needed to meet the current and emerging business needs of Transitions Management. Evaluate current capabilities, identify gaps, and prioritize development activities. Motivate others to develop their capabilities and fulfill their personal potential. Build capabilities elsewhere in the organization through mentoring and other informal methods.

Skills:
  • Demonstrated ability to lead organizational change and drive adoption of new initiatives
  • Strong talent development and succession planning experience with a track record of developing high-performing leaders
  • Leadership experience leading leaders and leading individual contributors
  • Deep understanding of the financial professional onboarding lifecycle, including licensing, compliance, and operational readiness
  • Commitment to delivering a best-in-class advisor experience while balancing risk, scale and operational efficiency
  • Comfort and confidence in collaboration with clients and client-facing departments within Raymond James
  • Strong process improvement experiences driving cross-functional operational improvements within budget
  • Experience leading enterprise-wide programs and technology-enabled transformation initiatives
  • Proven strategic thinking to envision roles and functions to improve advisor and associate experiences


Licenses/Certifications:
  • SIE required or ability to obtain within 120 days (as required by FINRA), provided that an exemption or grandfathering cannot be applied.
  • Series 99 required, or ability to obtain within 120 days (as required by FINRA). Persons holding Series 6, 7, 17, 37 or 38 or those who hold principal-level registrations: Series 4, 9/10, 14, 16, 23, 24, 26, 27, 28, 51, and 53 would be qualified to register as an Operations Professional (Series 99) without passing the examination.
  • Series 7, Series 24 or 9/10, preferred.


Education
Bachelor's: Accounting, Bachelor's: Business Administration, Bachelor's: Finance, High School (HS) (Required)

Work Experience
General Experience - More than 15 years, Manager Experience - 10 to 15 years

Certifications

Travel
Less than 25%

Workstyle
Hybrid

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

About Raymond James Financial, Inc

The Raymond James Technology and Communications Investment Banking Group is a committed and thoughtful partner that provides a full range of investment banking services and best practices. The group is comprised of experienced professionals that have extensive investment banking expertise. They leverage the industry expertise of Raymond James' award-winning research department. The group focuses on key sectors within technology and communications including: communications software, communication towers, defense electronics, enterprise software, internet infrastructure services, homeland security, IT services, mobile technology, semiconductors, software-as-a-service, telecommunications equipment, telecommunications infrastructure and support services, and wireless & wireline telecommunications services. They take pride in a client-centric approach to M&A, with focus on delivering independent solutions that creates value for the long term. The outcome of this unique approach may be seen in the successful transactions of their clients, including over 80 public offerings totaling $17 billion and over 85 strategic advisory transactions totaling over $5 billion in value since 1998.

Raymond James Financial, Inc Careers

Join the vibrant team at Raymond James Financial, Inc, a leading financial services company where innovation, leadership, and professional growth are at the forefront of our operations. As a hub of diversity and expertise, Raymond James offers unparalleled job opportunities that propel your career to new heights. Work You’ll Do At Raymond James Financial, Inc, you’ll collaborate with some of the most talented professionals in the financial industry. Our team is dedicated to providing strategic financial solutions and advice to our clients, helping them achieve their financial goals while fostering economic growth. With a culture rooted in leadership and diversity training, Raymond James is the perfect place to enhance your skills and thrive professionally. Join our market-leading team to assist a diverse range of clients, from individuals to large corporations, in navigating their financial planning with precision and innovative strategies. Lead in a role where your expertise directly influences the success and stability of our clients' financial futures. Work with a dynamic team of advisors and experts who are committed to pushing the boundaries of the financial sector through continuous innovation and exceptional client service. Raymond James Financial, Inc Job Opportunities Introducing the Raymond James Career Development Program We are committed to nurturing talent through our comprehensive career development program designed to provide every employee—from interns to senior leaders—with the tools and training necessary for success. Whether you’re just starting out with an internship or you’re a seasoned professional, Raymond James offers career paths that align with your ambitions and skills. Do Innovative Work Join a company where innovation is part of the daily routine. At Raymond James Financial, Inc, you’ll engage with cutting-edge financial tools and resources that keep you ahead in the industry. Our commitment to technology and innovation ensures that we stay at the forefront of financial services. Be Part of a Great Team Experience a collaborative environment where teamwork and networking are encouraged. Our inclusive culture supports diversity and offers benefits that ensure the well-being of all team members. At Raymond James, you’re not just an employee; you’re part of a family that values your unique contributions and supports your professional journey. Future-Proof Your Career Advance your career with Raymond James, where opportunities for growth are abundant. Benefit from our industry-leading training programs and gain certifications that will elevate your professional standing. With a focus on career longevity and satisfaction, Raymond James ensures that your professional journey is as rewarding as it is successful. Explore Discover the various positions available at Raymond James Financial, Inc that match your skills and interests. We are continuously hiring across multiple disciplines, eager to welcome passionate, curious, and solution-driven team players. Stay Connected Join Our Team Search open positions at Raymond James Financial, Inc and find the perfect match for your career aspirations. Explore a range of opportunities from financial advising to corporate roles that align with your professional skills and goals. Keep Up to Date Stay informed with the latest career tips, insider perspectives, and industry-leading insights—all from the professionals who thrive at Raymond James. Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Raymond James Financial, Inc. Join Raymond James Financial, Inc today and be part of a company that values innovation, leadership, and professional growth. Your future in the financial industry starts here.
Learn more about Raymond James Financial, Inc
Size
15,000 employees
Market Cap
$22.6 billion
Industry
Net Income
$862 million
5 Year Trend
+11.6%
Revenue
$8.3 billion
NASDAQ

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