Scotiabank

Director - Onboarding Systems, Reporting & Analytics (GWO)

Scotiabank • $120K — $150K *
Toronto, ON M3C 0E3In-Person
Finance & Insurance
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 10+ years of experience in financial services, capital markets, investment banking, or regulatory operations.
  • Proven experience managing enterprise platforms like Fenergo for compliance and onboarding processes.
  • Experience leading large-scale technology initiatives and business transformation.
  • Strong understanding of capital markets operations and trade lifecycle in corporate and investment banking.
  • Knowledge of AML/KYC regulations and client onboarding requirements.
  • Experience managing third-party technology vendors.
  • Strong analytical skills to translate complex data into actionable insights.
  • Exceptional communication skills for stakeholder management and influencing leadership.
  • Experience in establishing data governance and reporting frameworks in regulated settings.
  • Undergraduate degree in Business, Finance, Economics, Technology, or related field; industry certifications are a plus.

Responsibilities

  • Provide ownership and governance for the Fenergo onboarding platform.
  • Develop and implement a long-term roadmap for onboarding technology and processes.
  • Manage vendor relationships and partner with technology teams for system enhancements.
  • Oversee maintenance, audit readiness, and first-line support for onboarding systems.
  • Ensure systems meet regulatory compliance and quality standards across jurisdictions.
  • Identify technology opportunities to enhance onboarding efficiency and client experience.
  • Lead analytics functions for onboarding, delivering performance metrics and quality insights.
  • Automate reporting processes and enhance data visualization capabilities.
  • Foster a high-performance and inclusive team environment that prioritizes client-centric culture.
  • Identify and escalate operational and compliance risks appropriately.

Benefits

  • A rewarding career path with opportunities for professional development.
  • Commitment to community impact - supporting employees and customers alike.
  • Competitive rewards including bonuses, flexible vacation options, and comprehensive benefits starting from day one.
  • Focus on Diversity, Equity, Inclusion & Allyship with biases-free practices.
  • Commitment to accessibility, offering workplace accommodations for all employees.
Full Job Description
Requisition ID: 268576

The Role

The Director, Onboarding Systems, Reporting & Analytics is responsible for the strategic oversight, governance, and continuous enhancement of the technology, data, reporting, and analytics capabilities supporting Global Banking & Markets (GBM) Client Onboarding.

This role serves as the business owner for Fenergo, GBM's core onboarding platform, ensuring the system remains aligned with evolving regulatory requirements, operational needs, and business objectives. The incumbent will lead the development and execution of the onboarding technology roadmap, drive data quality and governance initiatives, enhance reporting and analytics capabilities, and identify opportunities to improve the client onboarding experience.

The Director will work closely with Operations, Compliance, AML/KYC, Technology, and business stakeholders to deliver scalable solutions that support regulatory compliance, operational efficiency, and informed decision-making.

Is this role right for you? In this role, you will:

Strategic Systems Ownership
  • Provide business ownership and governance oversight for Fenergo and related onboarding platforms.
  • Develop and execute a long-term roadmap for onboarding technology and process transformation.
  • Manage key vendor relationships and partner with technology teams to drive system enhancements and product development.
  • Oversee system maintenance, upgrade support, user access governance, audit readiness, and first-line operational support activities.


Regulatory & Data Governance Leadership
  • Ensure onboarding systems continue to meet regulatory and recordkeeping requirements across applicable jurisdictions.
  • Establish and maintain data quality standards, controls, and governance frameworks across the onboarding ecosystem.
  • Identify opportunities to leverage technology to improve onboarding efficiency, scalability, and client experience.


Reporting & Analytics
  • Lead the Reporting & Analytics function for GBM Onboarding.
  • Partner with business, AML/KYC, Compliance, and Operations stakeholders to define and deliver meaningful performance metrics and management reporting.
  • Develop analytics and insights that support strategic decision-making, regulatory initiatives, operational transparency, and governance reporting.
  • Identify opportunities to automate reporting processes and enhance data visualization and management information capabilities.


Leadership & Risk Management
  • Foster a high-performance, collaborative, and inclusive team environment.
  • Promote a strong client-centric culture while balancing regulatory and risk management requirements.
  • Ensure activities are conducted in accordance with Scotiabank's risk framework, policies, Code of Conduct, and applicable regulatory obligations.
  • Proactively identify, assess, and escalate operational, compliance, AML/KYC, and conduct risks as appropriate.


Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:
  • 10+ years of experience within financial services, capital markets, investment banking operations, or regulatory operations.
  • Proven experience owning or managing enterprise platforms that support regulatory, compliance, onboarding, or operational processes. Experience with Fenergo is strongly preferred.
  • Demonstrated experience leading large-scale technology initiatives, business transformation programs, or operational change initiatives.
  • Strong understanding of capital markets operations and the trade lifecycle across corporate and investment banking products.
  • Working knowledge of AML/KYC regulations, client onboarding requirements, and associated regulatory expectations.
  • Experience managing third-party vendors and technology partners.
  • Strong analytical and problem-solving skills, with the ability to translate complex data into actionable business insights.
  • Exceptional stakeholder management, communication, and presentation skills, with the ability to influence senior leadership.
  • Experience establishing data governance, controls, and reporting frameworks within a regulated environment.
  • Demonstrated ability to think strategically while driving execution and delivering measurable results.
  • Undergraduate degree in Business, Finance, Economics, Technology, or a related discipline. Relevant industry certifications are considered an asset.


What's in it for you?
  • A rewarding career path with diverse opportunities for professional development
  • An organization committed to making a difference in our communities - for you and our customers.
  • A competitive rewards program including bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day.
  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

Location(s): Canada : Ontario : Toronto

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
Finance & Insurance
5 Year Trend
+7%
NASDAQ
BNS
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Scotiabank

More Finance & Insurance Jobs

Find similar Director - Onboarding Systems, Reporting & Analytics (GWO) jobs:

NationwideToronto, ON