Job DescriptionResponsibilitiesHere's what you'll do during a typical day:
- Lead training strategy and development: Oversee the creation and implementation of hotel and corporate training and professional development programs and annual training calendar, ensuring alignment with corporate goals and industry standards
- Support business needs: Lead strategic meetings with department managers, property trainers, and team members to review performance trends, identify training needs, and develop action plans to support specific department goals
- Drive continuous improvement: Assess the success of training programs by measuring learning outcomes and identifying areas for improvement, ensuring training programs deliver measurable value
- Ensure compliance with training requirements: Oversee the tracking, maintenance, and auditing of team member training records to ensure full compliance with corporate standards
- Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs
QualificationsWhat It Takes to Make the StayAt Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of
Hospitality. Acting with
Integrity and always doing the right thing. Inspiring others through
Leadership. A belief that
Teamwork drives the best outcomes. A sense of
Ownership and accountability. And a focus on the
Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
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