Summary

The Director of Management Services serves as the senior management official responsible for planning, directing, coordinating, and evaluating Agency-wide administrative and management support programs for the Federal Labor Relations Authority (FLRA). The incumbent advises the Executive Director on organizational effectiveness, workforce management, administrative operations, resource utilization, strategic planning, and management policy.

Duties

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The Director of the Office of Management Services leads and oversees Agency-wide administrative programs, including human capital, acquisition, facilities, security, and records management. The Director serves as the principal advisor to the Executive Director and senior leadership on administrative matters, including planning, organizational effectiveness, and administrative policy. The Director develops and implements management policies, ensures compliance with Federal requirements, and oversees Agency audit, oversight, and compliance activities involving OIG, GAO, and other external review bodies. The Director directs strategic planning, organizational improvement initiatives, and enterprise risk management. The Director represents the Agency in interagency forums and manages relationships with key stakeholders.

As an administrative official in a small organization, the Director functions as a working manager, providing both executive leadership and direct operational support. In addition to exercising full supervisory authority, the incumbent personally performs complex administrative, analytical, and project management work; develops policies and procedures; leads high-priority initiatives; prepares executive-level analyses and recommendations; and directly executes critical management functions when warranted by workload, staffing, or Agency priorities.

The Director exercises full supervisory authority over staff, ensuring effective performance, resource management, organizational alignment, and the successful accomplishment of the Agency's administrative mission, and must be able to:

1. Plans, directs, coordinates, and evaluates Agency-wide administrative programs and services, including human resources management, procurement and acquisition, facilities management, physical security, records management, continuity of operations, and related management support functions. Establishes program goals, priorities, and performance measures to ensure efficient and effective support of Agency operations and strategic objectives.

2. Serves as principal advisor to the Executive Director on administrative management, workforce planning, organizational effectiveness, operational risks, resource allocation, and management policy. Provides recommendations regarding organizational improvements, government-wide initiatives, legislative and regulatory changes, and emerging management issues affecting Agency operations.

3. Develops, implements, and evaluates Agency-wide administrative policies, procedures, and management initiatives. Ensures compliance with applicable statutes, regulations, Executive Orders, Office of Personnel Management (OPM) guidance, Office of Management and Budget (OMB) directives, General Services Administration (GSA) requirements, and other government-wide policies.

4. Provides executive oversight of workforce planning, staffing, classification, employee and labor relations, performance management, training, succession planning, and employee engagement programs.

5. Provides executive oversight of acquisition, facilities, physical security, records management, continuity of operations, and related administrative support programs to ensure effective program execution and compliance with applicable requirements.

6. Directs administrative strategic planning efforts, organizational assessments, workforce analyses, and business process improvement initiatives designed to enhance organizational effectiveness and service delivery. Leads cross-functional projects involving multiple offices and stakeholders throughout the Agency.

7. Directs internal control activities, compliance reviews, audit responses, corrective action plans, and enterprise risk management initiatives. Ensures management practices promote accountability, efficiency, transparency, and compliance with applicable requirements.

8. Represents the Executive Director and the Agency before other Federal agencies, shared service providers, oversight organizations, contractors, labor organizations, and other stakeholders regarding administrative and management matters. Participates in interagency councils, working groups, and management forums involving human capital, administrative operations, shared services, and organizational management.

9. Exercises full supervisory authority over subordinate supervisors, managers, and professional staff. Plans and assigns work; establishes performance expectations; evaluates employee performance; resolves employee relations matters; identifies developmental needs; and ensures effective utilization of human and financial resources.

Requirements

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Conditions of employment

• Must be a U.S. Citizen and provide proof of citizenship if required
• Two year supervisory probationary period may be required
• Must complete Declaration for Federal Employment (OF-306) for suitability determination
• Selective Service registration required (for males born after 12/31/1959) unless exempt
• Must file Confidential Financial Disclosure Report (OGE Form 278e) within 30 days of appointment and annually thereafter
• Appointment is contingent upon favorable suitability/fitness determination based on background investigation
• Must be eligible to obtain and maintain appropriate security clearance/access level
• Failure to maintain required clearance may result in removal or withdrawal of appointment
• Direct deposit of pay is required

Qualifications

To qualify for this position, applicants must possess one year of specialized experience equivalent to the GS-14 level in the Federal service or equivalent experience in the private or public sector.

Specialized Experience

Specialized experience is defined as experience leading or managing administrative or mission support operations and providing executive-level advice and oversight in areas such as human capital management, budget and resource planning, acquisition and procurement, and organizational management.

Time-in-Grade Requirement

Current Federal employees must have served 52 weeks at the GS-14 level or equivalent in accordance with 5 CFR 300.603.

In addition to the minimum qualifications, applicants must demonstrate specialized experience in at least one of the following areas:

• Leading an integrated administrative or management services program supporting multiple mission-critical functions
• Overseeing enterprise-level administrative operations involving HR, budget, acquisition, or related management systems
• Providing executive-level consultation and recommendations to senior leadership on strategic administrative or operational issues
• Managing organizational performance, internal controls, or accountability systems in a complex regulatory environment

Applicants who do not meet the selective factor(s) will not be further considered.

Applicants will be evaluated based on the extent and quality of their experience in relation to the competencies required for successful performance at the GS-15 level, including strategic thinking, decision making, communication, customer service, administrative systems management, acquisition strategy, and auditing/internal controls.

Education

There is no specific educational requirement for this position.

Additional information

This position is in the competitive service and is subject to applicable Federal employment laws and regulations.

• This position requires a two year probationary period or supervisory/managerial probationary period, if applicable.
• Salary is subject to applicable locality pay and Federal pay regulations.
• This position may require completion of a financial disclosure statement, as determined by agency ethics requirements.
• This position may require successful completion of a background investigation commensurate with the risk and sensitivity level of the position.
• Only complete application packages received by the closing date will be considered.
• Failure to submit all required documentation may result in loss of consideration.
• This vacancy announcement does not imply or guarantee future employment or promotion.
• The selecting official may make a selection at any time during the announcement period.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.