Salesforce

Director of Technical Program Management - Trust & Infrastructure

Salesforce$171K — $273K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of enterprise software or technical program management experience at an enterprise technology company.
  • 5+ years leading Software as a Service (SaaS) product development programs.
  • Deep experience with the software development lifecycle and agile methodologies.
  • Outstanding organizational, communication, and relationship-building skills, capable of driving consensus in a cross-functional environment.

Responsibilities

  • Lead programs by aligning teams on scope, release planning, vision, and business goals.
  • Drive Steering Committee meetings to ensure decisions align with strategic vision.
  • Partner with cross-functional teams to align on dependencies, status, and milestones.
  • Anticipate and remove obstacles with urgency, providing regular program reviews.

Benefits

  • Comprehensive health plans including medical, dental, and vision.
  • Generous paid time off policies that promote work-life balance.
  • Opportunities for professional development and continuous learning.
  • A strong commitment to diversity, equity, and inclusion initiatives.
Full Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Program & Project Management

Job Details


The Experience
San Francisco, CA | Palo Alto, CA | Bellevue, WA
Technical Program Managers (TPMs) play a meaningful role at Salesforce in leading large-scale, cross-functional initiatives within our Technology & Products organizations. TPMs are responsible for programs from beginning to end, ensuring better workflow and more effective communication. They work closely with executives and key company partners to drive critical programs and activities across the company.

The Director of Technical Program Management for Trust & Infrastructure will lead strategic technology programs that drive organizational efficiency and transformation within the Trust & Infrastructure TPM team. This includes programs that accelerate transformation to Hyperforce, Salesforce's infrastructure product offering built on top of third-party public cloud substrates. This person will partner with program leadership teams to drive cross-functional planning and execution across multiple domains — including Engineering, Customer Enablement, Legal, and Product — to deliver key business value.

This is a fast-paced, dynamic environment with mission-critical business deliverables. There will be a steady stream of unforeseen challenges, and with that, communications, coordination, organization, leadership, flexibility, and ownership will be key to succeeding in this role.

Strong candidates will have excellent communication skills across all levels of the organization — from individual engineers to senior executives — as well as a proven track record leading large, highly complex programs. Though this is an individual contributor role, you will thrive in a culture of ownership, delivery, and innovation.

What You'll Actually Be Doing
  • Lead programs by aligning teams on scope, release planning, vision, and business goals — crafting program structure and securing cross-functional alignment.
  • Drive Steering Committee meetings with key partners to make key decisions, remove obstacles, and address critical program issues, ensuring business goals and strategic vision are met.
  • Partner with cross-functional teammates across functions — including Customer Success Group (CSG), Legal, Product, Sales, Marketing, Security, and Finance — to drive workgroup alignment on dependencies, status, milestones, and metrics.
  • Anticipate and remove obstacles with urgency, and provide regular program reviews covering current state, risks, and critical issues.

You're Our Person If...
  • You have 10+ years of enterprise software or technical program management experience at an enterprise technology company.
  • You have 5+ years leading Software as a Service (SaaS) product development programs, with demonstrated understanding of the SaaS business model and its product development lifecycle.
  • You bring deep experience with the software development lifecycle and agile methodologies, with the ability to apply this knowledge in dynamic environments.
  • You have outstanding organizational, communication, and relationship-building skills, and can drive consensus in a cross-functional, matrix management environment.

Even Better If...
  • You have experience with Portfolio Management.
  • You have excellent analytical and problem-solving skills with a history of hands-on, detail-oriented execution.
  • You're comfortable establishing credibility and rapport with senior executives and individual contributors alike.
  • You have the ability to master technical subjects and technologies relevant to the program.
  • You hold a related technical degree.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

Keep up to date with the latest at Salesforce by following our careers blog. Gain insights from the people who work here and learn how you can bring your career to the next level with Salesforce.

Apply Now

Are you ready to join a company that's leading the way in CRM technology? Search open positions that match your skills and interests on our careers page. Tailor your resume, prepare for your interview, and take the first step towards a rewarding career at Salesforce.

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Join Salesforce today and be part of a company that's shaping the future of technology, fostering a culture of innovation, and building a more equitable world.
Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
NASDAQ

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