Microsoft

Director of Supplier Performance Management

Microsoft$130K — $277K *
Manufacturing & Automotive
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business, Operations, Finance or related field and 8+ years of relevant experience; or equivalent work experience.
  • 6+ years of management experience in various domains such as people, project, and vendor management.
  • Ability to meet Microsoft and governmental security screening requirements, including a Cloud background check.
  • Master's Degree in a related field or 10+ years of program management experience preferred.
  • Experience in supplier management and process improvement methodologies such as Lean or Six Sigma.

Responsibilities

  • Define and implement a global supplier management strategy encompassing performance metrics and governance models.
  • Lead a team to manage a global portfolio focusing on supplier performance and operational excellence.
  • Establish a consistent Rhythm of Business (ROB) to enhance supplier outcomes and align stakeholders.
  • Utilize data analytics to drive decisions and identify optimization opportunities in supplier management.
  • Collaborate with cross-functional teams to align supplier strategies with business objectives.

Benefits

  • Potential eligibility for flexible working arrangements.
  • Health and wellness programs.
  • Continuous learning and professional development opportunities.
  • Support for community involvement and charitable contributions.
  • Strong emphasis on company culture and values.
Full Job Description
Responsibilities

  • Define and execute a global supplier management strategy, including performance frameworks, governance models, and standardized processes. Drive supplier performance metrics (SLAs, KPIs), ensuring accountability and continuous improvement. Lead supplier segmentation and engagement strategies to optimize value, risk mitigation, and operational reliability.


  • Lead a team managing a portfolio of global programs focused on supplier performance, escalation management, and operational excellence. Establish and drive a consistent Rhythm of Business (ROB) to improve supplier outcomes and stakeholder alignment. Oversee program health, including timeline, risks, dependencies, and measurable outcomes. Drive data-driven decision making by leveraging analytics to identify trends, risks, and optimization opportunities. Provide executive-level insights into supplier performance, risks, and opportunities.


  • Partner with datacenter operations, engineering, finance, and sourcing teams to ensure alignment on supplier priorities and outcomes. Act as a trusted advisor to datacenter operations, influencing decisions and aligning suppliers to business needs. Drive a One Microsoft approach across stakeholders to ensure consistency in supplier interactions and messaging


  • Translate the organizational vision into team priorities. You'll also translate strategy into team priorities and gain buy-in from stakeholders, partners, and customers


  • Embody our culture and values.


Qualifications

Required Qualifications:

  • Bachelor's Degree in Business, Operations, Finance or related field AND 8+ years work experience in program management, process management, process improvement Operations, Finance or related field AND 8+ years work experience in program management, process management, process improvement OR equivalent experience.


  • 6+ years management (e.g., people, project, process, vendor, change) experience.


Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.


Preferred Qualifications:

  • Master's Degree in Business, Operations, Finance or related field AND 10+ years program management experience, process management, process improvement OR Bachelor's Degree in Business, Operations, Finance OR related field AND 12+ years experience in program management, process management, process improvement.


  • 8+ years people management experience.


  • Commercial understanding and experience working with contracts for relevant categories (General Contractors, Mechanical & Electrical Equipment, Construction Services, Operations Services).


  • Knowledge of data center industry and experience managing a variety of project delivery methods - ability to lead a project team in defining risk and developing the appropriate contracting and compensation approach.


  • Experience effectively interacting with diverse groups across organizational levels.


  • Familiarity with common process improvement methodologies (Lean, Six-Sigma, etc.) and ability to facilitate change management.


  • Ability to implement new processes and get buy in from a cross functional team.


  • Operations experience in one or more key categories including Data Center Equipment, Mechanical & Electrical Equipment or IT Hardware.


  • Experience in Supply Chain vendor management.


#COICareers | #CDSCareers

Business Program Management M6 - The typical base pay range for this role across the U.S. is USD $130,900.00 - $277,200.00 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600.00 - $303,600.00 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

Business Program Management M6 - The typical base pay range for this role across the U.S. is USD $130,900 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $303,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

Business Program Management M6 - The typical base pay range for this role across the U.S. is USD $130,900 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $303,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

Business Program Management M6 - The typical base pay range for this role across the U.S. is USD $130,900 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $303,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

Business Program Management M6 - The typical base pay range for this role across the U.S. is USD $130,900 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $303,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

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Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

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Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
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