Position TitleDirector of Squash and Program Manager
Start DateASAP
Reports ToGeneral Manager
About the RoleThe Director of Squash and Program Manager at the Cambridge Club is responsible for planning, directing, and managing world class squash programming, events, and operations for a thriving squash section that is unlike any other in Canada. This is a senior management role requiring leadership of staff, strategic planning, and full budget accountability.
Business Address: 100 Richmond St West, 11th Floor, Toronto, Ontario, M5H 3K6
Major/Specific Responsibilities- Plan, direct and manage all squash programming, tournaments and events
- Recruit, hire, train, supervise and evaluate squash instructors and program support staff
- Develop, implement and enforce policies and procedures for all squash program operations
- Develop, manage and control the annual squash and pro shop budget, including operational plans and financial reporting
- Manage and operate the pro shop, including inventory, procurement and sales strategy
- Oversee and deliver squash instruction programs for all skill levels
- Manage the annual Bentley Cup and Pro-Am Championship including participants, ticket sales, sponsorship and social events
- Organize, run and promote annual events including the Singles Calcutta Handicap Tournament, Club Championships, Cambridge Club Table Tennis Championships and Cambridge Club Tennis Day
- Organize, run and maintain quarterly Monday House League, Wednesday Elite League and ongoing ladder play
- Maintain a social atmosphere within the squash section that provides members with a friendly and competitive environment consistent with the Club's reputation
- Attend bi-weekly management meetings and contribute to strategic planning at the senior management level
- Market the squash program across the company to maximize the number of squash members and court utilization
- Maintain online booking program and court management systems
- Maintain squash courts and continuously improve the appearance and standards of the squash section
- Participate in recruiting for other departments as needed
- Support the management team in the overall smooth and effective running of the Club
Working Relationships/Contacts- Report directly to the General Manager
- Liaise with the Oak Room Manager and Chef for squash events and food and beverage needs
- Collaborate with all department managers throughout the year to ensure a broad team environment is maintained throughout all parts of the Club
Qualifications/Requirements
- National and/or international level playing experience in singles and hardball doubles
- Minimum 5 years of experience in squash program management and administration
- Proven track record in the design, planning and execution of squash programming, tournaments and event management
- Top 100 Ranking with the Professional Squash Association (PSA)
- Bachelor's Degree required; advanced degree an asset
- Demonstrated experience managing, supervising and developing staff
Skills/Knowledge/Attributes
- Exceptional leadership, management and organizational skills
- Strong strategic planning and budget management capabilities
- Exceptional customer-service and interpersonal skills
- Proficient with Microsoft Office suite of products
- Strong motivational skills to engage and grow the squash section membership
- Exceptional communication skills in English, both verbal and written, are essential
Working Conditions
- 40 hours per week, with working hours dictated by business demands including networking with club membership, active participation in specific events and ensuring successful execution of Club functions
Total Compensation
- base salary + bonus opportunities including:
- 90% of lesson revenue
- 40% net profit from pro shop
- 50% net profit from house leagues and Club Championships
- $25 for each New Member Integration session
Typical total earnings for this role are in excess of $100,000.00
Base Salary: $76,960.00-$120,000.00 per year to commensurate with experience
Comprehensive Benefit Package Including
- Disability, Health, Dental, Vision etc.
- Employee Assistance Program
- Staff discounts on products and services
- Health Club membership
How to Apply
Apply to: CGoC HR Director, Andrea Larsen, at [redacted] or call [redacted] ext. 2174 or click apply on this ad
Working hours will be dictated by business demands to include networking with the club membership, actively participating in specific events and creating an environment of successful execution of functions with appropriate follow up to build a strong base for repeat business.
