Illinois Tool Works

Director of Software Solutions - IE&A

Illinois Tool Works • $120K — $160K *
Appleton, WI 54915In-Person
Enterprise Technology
8 - 10 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Engineering, Computer Science, or related field; MBA or advanced degree preferred.
  • Minimum of 10 years of experience in SaaS, cloud solutions, or software product management.
  • Proven track record of P&L ownership and business growth.
  • Experience managing cross-functional teams and internal change initiatives.
  • Deep understanding of cloud technologies, SaaS lifecycle, and customer success models.

Responsibilities

  • Create and lead a new strategic growth platform for a SaaS business in the welding segment.
  • Identify and develop core capabilities, talent, and partnerships for SaaS competition.
  • Develop and implement long-range plans for the SaaS business unit focusing on cloud solutions and financial performance.
  • Define and monitor KPIs to ensure customer satisfaction and profitability.
  • Promote a culture of innovation and continuous improvement within the organization.
  • Govern and prioritize opportunities for growth through software solutions.

Benefits

  • Work with a high-performing team in a new market segment.
  • Drive strategic growth in a high-growth and evolving market.
  • Lead efforts in innovation and product development.
  • Be part of a culture that emphasizes safety, diversity, and inclusion.
  • Opportunity for professional growth and development through coaching and mentorship.
Full Job Description
Job Description:

The Software Solutions Director provides strategic leadership and oversight of a Software-as-a-Service (SaaS) business within the Industrial Equipment and Automation Division. This role offers a unique opportunity to define and scale a new SaaS business to support the welding segment, shaping strategy, building critical capabilities, and driving expansion into a high-growth, evolving market.

Key Responsibilities include:

Strategic Leadership:
  • Create and lead a new strategic growth platform, software as a service, establishing vision, priorities, and a scalable operating model aligned with organizational goals and emerging market opportunities.
  • Identify and develop the core capabilities, talent, and partnerships required to successfully enter and compete in the Saas space.
  • Develop and implement long-range and annual plans for the SaaS business unit aligned with organizational goals and market opportunities focused on scalable cloud solutions and financial performance.
  • Define and monitor KPIs to ensure business performance, customer satisfaction, and profitability.
  • Promote a culture of innovation, agility, and continuous improvement.
  • Govern and prioritize future opportunities to drive growth through Software solutions, with a focus on expanding into new and underdeveloped market segments.


Operational Management:
  • Develop, own and manage the business unit's P&L, including revenue growth, cost control, and margin optimization.
  • Govern innovation initiatives and product lifecycle strategies including development, deployment, and sustainment.
  • Collaborate with the system architect and engineering team to ensure scalable, secure, and cost-effective cloud architecture.
  • Develop and implement pricing models and sustainment strategies that reflect customer value and ensure profitability.


Team Leadership/Development:
  • Lead a high-performing team of program managers, system architects, engineers, and technical sales professionals.
  • Foster a culture of accountability, collaboration, and professional growth.
  • Attract, develop, and retain top talent through coaching, mentorship, and career development.

Stakeholder Engagement:
  • Partner across other ITW Welding divisions, legal, IT, and external development partners to align on priorities, business objectives and execution.
  • Build strong relationships with key customers and partners to drive adoption and satisfaction.


Customer Focus:
  • Champion a customer-first mindset and ensure solutions meet evolving customer needs.
  • Support technical sales and applications teams in development, deployment, and post-sales support.
  • Drive strategies to support product implementation and utilization in support of customer retention and value realization.


Cultural Development:
  • Foster a culture that promotes safety, diversity, inclusion, and a positive work environment.
  • Act as a change agent, challenging the status quo and providing strategic foresight for future growth.

How to be Successful:
  • Strong strategic thinking, business acumen, collaboration, and problem-solving abilities.
  • Comfortable operating in ambiguity and building structure, strategy, and capability to enter a new market.
  • Enterprise mindset with ability to understand, anticipate, and respond to customer needs.
  • Excellent communication and presentation skills across all levels of the organization.
  • Exceptionally self-motivated and results-oriented.
  • Supportive coach with ability to attract, develop, and retain a diverse pipeline of great talent.

Qualifications:

Education:
  • Bachelor's degree in Business, Engineering, Computer Science, or related field; MBA or advanced degree preferred.

Experience:
  • Minimum of 10 years of experience in SaaS, cloud solutions, or software product management.
  • Proven track record of P&L ownership and business growth.
  • Experience managing cross-functional teams and internal change initiatives.
  • Deep understanding of cloud technologies, SaaS lifecycle, and customer success models.

About Illinois Tool Works

ITW is an industrial manufacturing company that specializes in the fields of industrial machinery, engineering, operations, sales, marketing, finance, and accounting. It's in deep-sea oil rigs, aerospace technology, bridges and wind turbines, healthcare, the spaces in which they live and work, the cars they drive, and the mobile devices they rely on. It was founded in 1912 and headquartered in Glenview Nas, Illinois.

Illinois Tool Works Careers

Join the dynamic team at Illinois Tool Works (ITW), a global leader in diversified manufacturing, where innovation and excellence drive us forward. ITW offers unparalleled job opportunities, fostering a culture of growth and leadership in the industry.

Work You’ll Do

At Illinois Tool Works, you will be part of a professional community that thrives on creativity and innovation. Our employees are equipped with the skills needed to succeed and are provided with endless opportunities for professional growth. Engage in work that matters, with projects that transform industries and enhance futures.

Explore Career Paths

Whether you're seeking an internship, a graduate opportunity, or a seasoned professional position, ITW offers a range of career paths across various departments. Our team benefits from a supportive and diverse working environment where every member’s contribution is valued.

Innovate and Lead

Join a team where innovation leads to revolutionary solutions in industries worldwide. At ITW, you will work alongside industry experts to develop new ideas and strategies that keep us at the forefront of technological advancements. Your career at ITW will be marked by a continuous journey of growth and leadership.

Develop Your Skills

With ITW’s commitment to professional development and diversity training, you will enhance your skills through targeted training programs and workshops. These opportunities not only boost your career but also ensure you stay competitive in the job market.

Be Part of Our Culture

ITW is dedicated to building a culture that respects and embraces diversity, encourages innovation, and fosters leadership. Our team is our greatest asset, and we believe in providing them with the benefits and resources they need to succeed both professionally and personally.

Networking and Professional Growth

Expand your professional network through ITW’s global presence and collaborative work environment. Engage with professionals across different sectors, gaining insights that can lead to significant career advancements. Our networking events and professional groups help you connect with key industry leaders and peers.

Join Our Team

Search for open positions that match your skills and interests on the ITW Careers page. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to the next level.

Stay Connected

Keep up to date with the latest industry trends, company news, and career tips by following our careers blog. Personalize your experience by subscribing to job alert emails, tailored to your preferences and career goals. Explore the opportunities at Illinois Tool Works today and discover how your expertise can help shape the future of our company and the industries we serve. Join us in our mission to achieve excellence through innovation and leadership.
Learn more about Illinois Tool Works
Size
45,000 employees
Market Cap
$68.1 billion
Industry
Manufacturing & Automotive
Net Income
$2.1 billion
Founded
1912
5 Year Trend
+1.2%
Revenue
$12.5 billion
NASDAQ
ITW
* Ladders Estimates

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