About the Role

PreVeil is looking for a Software Quality Assurance Director to lead the team responsible for the quality of our end-to-end encrypted email and file-sharing platform. Reporting to the VP of Engineering, you will take ownership of a QA function that today is largely manual and hands-on - deeply skilled at finding real-world, at-scale issues in our web, Windows, and macOS applications - and grow it into a more mature, automation-forward organization without losing that rigor.

This is a hands-on leadership role. You will set testing strategy, mentor and grow the QA team, and work closely with Engineering, Security, and Compliance so that every release - especially file sync, sharing, and storage functionality - holds up under real-world usage and regulatory scrutiny alike. When a release is ready to ship, your sign-off is the one that matters.

What You'll Own

QA Strategy & Test Architecture

• Define the overall test strategy across web, desktop (Windows/macOS), and mobile, spanning manual and automated coverage

• Set standards for test design, edge-case and scale coverage, and defect triage across the engineering org

• Own test planning for major releases, prioritizing real-world usage scenarios and at-scale robustness

Automation & Tooling Maturity

• Grow the QA function from its current manual-testing strength into a more automation-forward practice

• Introduce and scale automated testing (e.g., Selenium) and scripting (Python/Shell) where it adds the most leverage

• Evaluate and roll out bug tracking and test management tooling (e.g., Jira, TestRail, Zephyr) to fit team scale

• Leverage AI tools like Claude/ChatGPT to improve test coverage and automation

Team Leadership & Process

• Hire, mentor, and manage a QA team of manual and, over time, automation-focused engineers

• Establish clear defect management, escalation, and communication processes within an Agile/Scrum workflow

• Champion a quality-first culture across the product organization, not just within QA

• Work with Engineering to root-cause and prevent recurring issues in core file management functionality

Release Management, Security & Risk

• Own the go/no-go quality gate for production releases

• Build QA familiarity with encryption, privacy, and security testing concepts specific to our product

• Ensure test practices and evidence support CMMC, NIST 800-171, and FedRAMP requirements alongside Compliance

What We're Looking For

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10+ years in software quality assurance of a widely deployed enterprise/consumer client application, with 5+ years in a QA leadership or management role

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Track record leading or scaling a QA team, including test strategy, process, and hiring

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Proven experience testing complex web applications and desktop applications on both Windows and macOS

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Strong background in file management testing - file operations, synchronization, and data integrity

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Experience with scale, robustness, and real-world scenario testing of highly distributed applications

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Well-versed in bug tracking and test management tools (e.g., Jira, TestRail, Zephyr)

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Excellent written and verbal communication - you can explain risk and quality status to both engineers and executives

Nice to Have

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Experience introducing test automation frameworks (e.g., Selenium) into a primarily manual QA practice

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Scripting experience (Python, Shell) for troubleshooting or test tooling

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Experience testing iOS and/or Android applications

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Understanding of encryption, privacy, and security testing concepts

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Prior QA leadership at a company selling into government or defense customers, or familiarity with CMMC/NIST 800-171/FedRAMP

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Experience working in an Agile/Scrum environment

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Familiarity with performance testing tools

Ready to Apply?

Send your resume and a short note on a quality process you're proud of to:



The pay range for this role is:

200,000 - 230,000 USD per year (Hybrid (Boston , MA, US))