Full Job Description
ABOUT THIS ROLE
As the Director of Software Development for Fraud Defense Engineering, you will lead the engineering team responsible for protecting Audible's business integrity. Your primary focus will be Fraud Defense - designing, developing, and scaling the tools and platforms that proactively detect, prevent, and mitigate fraud and piracy across all Audible marketplaces. You will also provide engineering leadership for Strategic Data Regulation and Technology Resilience initiatives, ensuring Audible's services are recoverable, compliant, and trustworthy.
You will own the technical vision and delivery for purpose-built solutions that power fraud detection and investigation, protect content rights, ensure disaster recovery readiness, and maintain compliance with data handling regulations. You will partner closely with fraud analysts, data scientists, product managers, legal, and engineering leaders across the company to develop roadmaps that protect customers, creators, and the business.
ABOUT THE TEAM
The Fraud Defense Engineering team sits within Audible's inSpire organization and is located across Audible's Newark and Mexico City hubs. We build the tooling, platforms, and automated systems that protect the integrity and trustworthiness of Audible's business for creators, listeners, and customers. Our primary focus is Fraud Defense - engineering the detection mechanisms, investigation tools, and enforcement capabilities that enable defense against Creator Fraud, Anti-Piracy Fraud, and Consumer Fraud across all marketplaces. We are also experts in ensuring that Audible meets its data handling and customer privacy obligations.
True to Audible's People Principles, we are committed to the success of our people and supporting the communities in which we work. Our environment encourages everyone to participate, and our diverse team depends on differing backgrounds and perspectives to foster robust conversations that lead us to the right solutions for our customers.
ABOUT YOU
You are a builder at heart who thrives at the intersection of engineering and fraud prevention. You take pride in protecting customers and creators, and you see fraud defense and content protection as mission-critical work. You bring strong technical depth, a track record of delivering complex distributed systems, and the leadership skills to build and inspire high-performing teams. You're energized by ambiguity, comfortable operating across organizational boundaries, and passionate about using technology - including machine learning and automation - to stay ahead of adversaries.
As a Director of Software Development, you will...
- Lead the engineering team responsible for Fraud Defense (including Anti-Piracy Fraud), Technology Resilience, and Strategic Data Regulation
- Define and execute the technical vision and roadmap for fraud detection, prevention, and investigation platforms
- Design, build, and scale automated systems for identifying and terminating fraudulent accounts, detecting anomalous content, and protecting intellectual property from piracy
- Drive the expansion of Anti-Piracy Fraud capabilities, including takedown operations, content protection tooling, and rights enforcement
- Ensure disaster recovery readiness and resilience across critical production services
- Drive operational excellence, including creation and monitoring of metrics and alarms in an environment of continuous process improvement
- Partner with data science and machine learning teams to develop and operationalize fraud detection models
- Manage day-to-day engineering activities and ensure project plans and delivery commitments are met
- Hire, coach, and mentor high-performing engineers, fostering a culture of ownership, innovation, and inclusion
- Collaborate with product, legal, and business stakeholders to assess fraud risks for new products and ensure regulatory compliance
BASIC QUALIFICATIONS
- 3+ years of engineering team management experience
- 7+ years of working directly within engineering teams experience
- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams
- 3+ years of people management, managing engineers experience
- Experience hiring, managing, and developing high-performing engineering teams
- 3+ years of experience managing agile software projects across multiple teams
- Experience driving adoption of Generative AI tools and practices into software development workflows - including AI-assisted coding, automated testing, code review, and documentation - to accelerate delivery and raise the quality bar
- 3+ years of experience architecting and designing (architecture, design patterns, reliability and scaling) of new and current systems
- 3+ years of experience developing and deploying distributed, high-availability solutions
- Experience delivering software products at scale in a fast-paced, technology-first environment
- Experience partnering with product or program management teams
- Experience as a software engineer with influence on product design and technical direction
PREFERRED QUALIFICATIONS
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
- Track record of mentoring and growing engineers across multiple levels, fostering a culture of ownership, innovation, and inclusion
- Excellent written and verbal communication skills with the ability to present technical information and negotiate tradeoffs with a variety of audiences
- Experience building fraud detection, anti-piracy, content protection, or trust & safety systems
- Experience with machine learning model operationalization for fraud or anomaly detection
- Experience with large-scale data pipelines and analytics platforms used for investigation and detection
- Experience building and architecting on AWS
- Working experience with Java, microservices, CI/CD, and cross-platform development
- Experience with data privacy and regulatory compliance engineering (e.g., GDPR, DMA, DSA, CCPA)
- Experience with disaster recovery planning, business continuity, or technology resilience programs
- Experience with automation of operational workflows and zero-touch processes
- Prior use of AWS or other enterprise cloud technologies at scale in a production environment
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NJ, Newark - 203,400.00 - 275,200.00 USD annually
