Director of Sales & Service
The RoleReporting directly to the CEO and serving as an active member of the executive leadership team (alongside the CFO, COO, and Engineering Manager), the Director of Sales & Service will help define and execute the commercial and aftermarket growth strategy. In this role, you will lead the Sales, Customer Service/Technical Support, and Marketing team. You will be responsible for expanding our distributor and dealerships, driving revenue, optimizing aftermarket support, and ensuring our customers receive rapid, high-integrity service.
Key Responsibilities- Lead, mentor, and align the sales, aftermarket service, and marketing teams to meet and exceed revenue and customer retention goals.
- Establish annual sales forecasts, operating budgets, and pipeline management cadence in collaboration with finance and operations.
- Build deep relationships with distributors, key commercial accounts, and OEM partners, translating field feedback into product and service enhancements.
- Partner with engineering and manufacturing teams to ensure customer specifications, lead times, and warranty resolutions are executed with accuracy.
Who You Are- A high-integrity leader who follows through on commitments and values transparent, straightforward communication. An inquisitive problem-solver who prefers understanding technical details and root causes over high-level delegation. A collaborative peer who works effectively with operational and technical counterparts to align demand with production.
- An intrinsically motivated builder focused on continuous personal development and organizational excellence.
What We're Looking For (Required Qualifications)- 5+ years of progressive commercial leadership experience (Sales, Service, or Commercial Operations) within manufacturing, industrial equipment, or engineered solutions.
- Demonstrated track record of pipeline management, annual sales budgeting, and channel/distributor growth.
- Aptitude for technical products with the ability to converse fluently with engineers, technicians, and commercial buyers.
- Experience utilizing CRM platforms and ERP systems to manage sales funnels and operational workflows.
- Legal authorization to work in the United States (sponsorship is not available for this role).
What We OfferWe believe in supporting our team both professionally and personally. In addition to the salary, we offer:
- Schedule Flexibility: Options for alternative schedules, including a 4-day (4x10) or 4.5-day work week.
- Performance Bonus: Annual incentive bonus tied to company profitability.
- Comprehensive Healthcare: Medical, dental, and vision insurance options.
- Financial Security: Retirement plan with company contribution, plus life and disability coverage.
- Continuous Learning: Formal tuition assistance and professional development budgets.
- Paid Time Off: PTO package and company-paid holidays.
Ready to Power Your Career?If you're passionate about serving customers in power generation and align with our values of collaboration, reliability, and growth, apply today!
