Marriott International

Director of Sales

Marriott International • $90K — $120K *
Las Vegas, NV 89110In-Person
Hospitality & Recreation
Less than 5 years of experience
2 months ago
Job Overview by Ladders

Qualifications

  • 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major
  • 4 years' experience in sales and marketing or related professional area
  • Excellent telephone sales and understanding of sales processes
  • Demonstrated skills in team supervision and customer relationship management
  • Group sales and knowledge of legal implications of contracts
  • Strong communication, negotiation, and decision-making skills

Responsibilities

  • Lead group sales strategy targeting high-value accounts
  • Develop and oversee sales budgets, forecasts, and performance metrics
  • Manage all group sales activities from solicitation to booking and execution
  • Create comprehensive marketing plans in line with brand standards
  • Ensure seamless execution of events, linking sales and operations
  • Build partnerships with sales teams, community partners, and vendors
  • Direct and mentor the on-property sales team for optimized performance

Benefits

  • Opportunities for career growth and development
  • Supportive work environment fostering teamwork and excellence
  • Alignment with brand standards promoting high service quality
  • Access to hotel resources and training programs
  • Employee discount programs and perks depending on position
Full Job Description
Position Title: Director of Sales

Reports To: Vice President of Sales

Department: Sales - 06000

Shift: Varies

Role: The Director of Sales functions as the leader of the property's group sales effort for properties with a significant number of events over 300 peak rooms. Manages the property's reactive and proactive group sales efforts. Shares responsibility for achieving group revenue goals, guest and associate satisfaction. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process. Provides day-to-day leadership oversight to the on-property group sales associates with a focus on building long-term, value-based customer relationships that enable achievement of the property's sales objectives. Maintains ultimate accountability for verifying that the team maximizes group revenue opportunities by up-selling and accurately forecasting revenues (e.g., catering and group rooms) for all events. Adheres to all Company, Safety and Department policies and procedures. Fosters teamwork and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values.

Qualifications:
  • Education:
    • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
  • Experience: 4 years' experience in the sales and marketing or related professional area required.
  • Skills:
    • Possesses excellent telephone sales skills
    • Excellent selling skills and understanding of sales processes
    • Knowledge of operations
    • Demonstrated skills supervising a team
    • Group sales experience
    • Knowledge of contractual agreements and legal implications
    • Strong customer and relationship management skills
    • Effective decision-making skills
    • Good negotiation skills and strong communication skills
    • Knowledge of overall hotel operations as they affect department
    • Ability to use standard software applications and hotel systems including CI/TY
  • Preferred:

  1. 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major. 2 years' experience in the sales and marketing or related professional area preferred.


Required Work Cards needed:
  • Valid Nevada Driver's License


Key Responsibilities: Responsibilities include, but are not limited, to the following:

  • Sales & Revenue Leadership
  • Lead the property's group sales strategy, targeting high-value accounts and driving revenue across group rooms and catering.
  • Develop and manage sales budgets, forecasts, and performance metrics; ensure accurate revenue projections and consistent financial results.
  • Oversee all group sales activities, including solicitation, booking, contract execution, and on-property resource deployment.
  • Create and implement comprehensive sales and marketing plans aligned with brand standards and hotel objectives.
  • Ensure seamless turnover between sales and operations, supporting flawless event execution and guest satisfaction.
  • Resolve customer issues related to the sales process and maintain high service standards in alignment with Marriott brand expectations.
  • Relationship Management
  • Build strong partnerships with off-property sales teams, community partners, vendors, and internal departments to enhance market reach and guest satisfaction.
  • Develop and maintain strong client relationships by understanding customer needs, business challenges, and program expectations.
  • Support exemplary customer service throughout the sales lifecycle to drive loyalty, repeat business, and long-term partnerships.
  • Collaborate closely with hotel operations to ensure consistent execution of group strategies and customer requirements.
  • Team Leadership & Talent Development
  • Direct and coach the on-property sales team, setting goals, managing performance, and ensuring alignment with property and brand strategy.
  • Partner with HR to recruit, develop, and retain top sales talent while planning for future workforce needs.
  • Provide ongoing training, mentorship, and knowledge transfer to elevate team capabilities and support career growth.
  • Maintain effective processes, structures, and performance systems to optimize team efficiency and drive market share growth.
  • Share responsibility for achieving revenue goals, improving guest and associate satisfaction, and strengthening the property's competitive position.


The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements required for this job.

Essential Job Functions:

The physical demands described here reflect the essential functions of this position.

Work is performed in a (type of location, i.e., office, kitchen, restaurant, casino, etc.) environment and in other locations throughout the property. Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases too loud. Additionally, smoking is permitted in casino areas consistent with Nevada state regulations, which are followed by the employer.

  • Interacts with management, applicants, fellow Associates and/or guests.
  • Ability to verbally communicate effectively with guests and coworkers
  • Requires prolonged sitting or standing and mobility.
  • Requires bending and reaching.
  • Requires transporting, pushing, pulling, and maneuvering items weighing up to 15 lbs.
  • Requires lifting items weighing up to 15 lbs.
  • Prolonged periods of standing and/or walking
  • Requires eye/hand coordination.
  • Requires use of standard office equipment.
  • Requires basic math.
  • Requires the ability to distinguish letters, numbers and symbols.
  • Ability to and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions.
  • Exposure to cleaning chemicals

About Marriott International

Marriott International is a hospitality company with more than 3,900 properties around the world. Marriot International opened its first hotel in 1957 and operates franchises worldwide. The company’s headquarters is based in Maryland and employees nearly 200,000 people worldwide.   The company was founded by J. Willard and Alice Marriott in 1927 by opening a root beer stand in Washington D.C.

Marriott International Careers

Join the vibrant team at Marriott International, the global leader in hospitality, where career opportunities abound and the potential for growth is limitless. As part of our commitment to innovation and leadership in the industry, we are continuously seeking passionate, creative, and driven individuals to join our diverse team. Work You’ll Do At Marriott International, you will be part of a culture that values diversity, leadership, and professional development. Engage in meaningful work that enhances the travel experience of each guest while fostering a positive environment where all team members can thrive. Our team at Marriott International leads the way in delivering exceptional service and innovative hospitality solutions. With a variety of job opportunities ranging from front-line roles to executive positions, you can find the perfect match for your skills and career ambitions. Marriott International’s commitment to growth and innovation means we are always on the lookout for dynamic professionals to join our team. Whether you are seeking your first job, looking for a challenging leadership role, or aiming to specialize in hospitality management, Marriott offers unparalleled employment opportunities. Internship and Training Programs Kickstart your career with Marriott International’s internship programs. These opportunities provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns at Marriott are treated as integral members of the team and are involved in projects that make a tangible impact on the company. In addition to internships, we offer comprehensive diversity training and professional development programs that prepare you for future leadership roles within the company. Our training programs are designed to enhance your capabilities and ensure you are equipped to meet the challenges of the evolving hospitality landscape. Benefits and Career Growth Marriott International believes in rewarding our employees for their dedication and hard work. We offer a competitive benefits package that includes health, vision, and dental insurance, employee discounts, and more. Moreover, we are committed to the professional growth of our employees. Career advancement at Marriott is not just a possibility—it is a priority. Join Our Team Explore the wide range of job opportunities at Marriott International. We are hiring across various departments, including management, customer service, culinary arts, and more. Bring your unique skills and perspective to our team, and help us continue to innovate and lead in the hospitality industry. Networking and Professional Development Stay connected and advance your career through Marriott’s extensive networking opportunities. Our professional community is designed to foster connections that can lead to career advancement and personal growth. Engage with leaders, gain industry insights, and build relationships that will support your career aspirations. Apply Now Ready to take the next step in your career? Search open positions that match your skills and interests on the Marriott Careers page. We look for individuals who are curious, team-oriented, and committed to excellence. Prepare your resume, sharpen your interview skills, and join one of the most respected names in the global hospitality industry. Stay Up to Date Keep informed with the latest career tips, company news, and industry insights from Marriott International. Join our community and discover how you can contribute to the world of hospitality and beyond. Explore job opportunities, embrace professional growth, and become part of a company that values innovation and leadership. At Marriott International, your career journey is just beginning.
Learn more about Marriott International
Size
120,000 employees
Market Cap
$46.5 billion
Industry
Hospitality & Recreation
Net Income
-$267 million
Founded
1927
5 Year Trend
-2.1%
Revenue
$10.5 billion
NASDAQ
MAR
* Ladders Estimates

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