Job SummaryGrand View Lodge is looking for a strategic, relationship-driven Director of Sales to lead the resort's full-time sales function. You'll guide sales across leisure, group, conference, wedding, catering, and business travel markets, develop a capable team, and strengthen revenue in peak and off-peak seasons. Working with resort leaders and corporate marketing, you'll turn client relationships and market insight into results across the full resort experience.
Duties & Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Lead sales across leisure, transient, business travel, group, conference, wedding, and catering markets in peak and off-peak seasons.
- Develop and execute strategies for rooms, banquets, catering, and meeting-space revenue with revenue and operating leaders.
- Recruit, coach, and manage sales and conference services teams; set clear goals, expectations, and accountability.
- Build key-account relationships, pursue new opportunities, and guide solicitation, booking, and client follow-through.
- Set annual sales quotas and volume projections, recommend pricing and rates, and evaluate field sales action plans.
- Forecast sales, prepare budgets, analyze variances, and monitor costs to support resort profitability.
- Ensure proposals, bookings, and conference service handoffs meet client expectations and revenue goals.
- Resolve group and attendee concerns involving billing, reservations, or service with the responsible teams.
- Share sales and market insights with corporate marketing to inform brand, digital, social media, and distribution initiatives.
- Cross-promote other Cote Hospitality properties when they fit client needs and business opportunities.
- Perform other duties as assigned.
What you bring:- 7-10 years of sales or marketing leadership experience in a resort, hospitality, or closely related business.
- A bachelor's degree in hospitality sales or a related field; an MBA in sales or marketing is preferred.
- Proven success developing sales teams, building key accounts, and achieving revenue goals.
- Sound judgment in forecasting, budgeting, pricing recommendations, and cost management.
- Strong interpersonal and written and verbal communication skills, with discretion when handling confidential information.
- Familiarity with CRM tools and proficiency with Microsoft Office applications.
- Experience supporting multiple properties in different markets is beneficial.
- Willingness to work varied hours and periodic holidays as business needs require.
