Director of Sales

General Hotels Corporation

$90K — $120K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in sales management within a similar market
  • 2-3 years of catering and event sales experience
  • Strong forecasting and budget analysis skills
  • Ability to translate customer needs into sales solutions
  • Excellent communication and negotiation skills
  • Strong organizational skills in a fast-paced environment
  • Proficiency in MS Word, Excel, and CRM software

Responsibilities

  • Achieve or exceed personal sales goals and hotel budgets
  • Develop and implement revenue-maximizing sales strategies
  • Create and execute strategic plans on a monthly/quarterly basis
  • Manage and enhance lead sources for quality and quantity
  • Engage in proactive outbound sales to attract new customers
  • Conduct sales calls to key accounts and prospects
  • Maintain strong relationships with local community officials and businesses
  • Negotiate contracts and oversee CRM activities

Benefits

  • Medical, Dental, and Vision Insurance Options
  • Company Paid Life Insurance and Telemedicine
  • 401(k) with company match
  • Earned Wage Access (on-demand pay)
  • Hotel Room Discounts and Employee Assistance Program
  • Perks through Benefit Hub
  • Generous Time Off Package
Full Job Description
The Crowne Plaza Indianapolis Downtown - Union Station is seeking an experienced candidate for the position of Director of Sales. This position will focus on developing and implementing sales strategies to maximize hotel revenue and profitability. The Director of Sales will be responsible for achieving targeted revenue goals, executing sales strategies, and conducting site inspections of the hotel.

The ideal candidate should have proactive hotel sales experience and the ability to effectively close.

DUTIES AND RESPONSIBILITIES

Duties include, but are not limited to, the following:

  • Achieving or exceeding individual sales goals and hotel budgets
  • Developing and implementing effective sales strategies to maximize revenue generation
  • Creating and executing Monthly/Quarterly Strategic Plan
  • Managing lead sources to ensure quantity and quality of leads
  • Seeking new customers through strategic and proactive outbound sales efforts for group, extended stay group and transient room revenue
  • Conducting sales calls to key accounts or major prospects
  • Developing and maintaining good relationships with officials and representatives of local community groups and companies
  • Handling client site inspections
  • Negotiating contracts and CRM activities
  • Monitoring sales activities/performance to ensure revenue goals meet or exceed established plan. Accurately reporting variance/projections to General Manager.
  • Weighing the value of each piece of business against hotel and company objectives
  • Using corporate Revenue Management resources to help make informed decisions and maximize revenue.


Requirements
  • Minimum of 5 years sales management experience, in a market similar to downtown Indianapolis and leading a team of 6-10 sales managers
  • 2-3 years of catering and event sales experience
  • Knowledge of forecasting sales and budget analysis
  • Demonstrated ability to understand customer requirements and translating these into sales solutions.
  • Ability to be assertive and persuasive without being aggressive.
  • Excellent communicator with strong written and verbal communication skills
  • Ability to maintain a positive attitude while working in a fast-paced environment.
  • Strong organizational skills including follow up, time management, ability to multi-task, and manage multiple priorities in a fast-paced environment.
  • Working knowledge of MS Word, and Excel with preferred experience in brand systems
  • Prior experience with CRM preferred
  • Proven experience negotiation, creating and reviewing sales contracted
  • Ability to maintain a valid driver's license.
  • Ability to effectively use technology to prospect, track, maintain account information, responding to RFPS, and comply with brand standards.
  • Ability to travel as necessary to corporate/brand trainings and events (less than 20%)


Benefits

  • Medical, Dental, and Vision Insurance Options
  • Company Paid Life Insurance
  • Company Paid Telemedicine
  • Supplemental Life Insurance
  • 401(k) with company match
  • Earned Wage Access ("on-demand pay")
  • Hotel Room Discounts
  • Company Paid Employee Assistance Program
  • Perks through Benefit Hub
  • Generous Time Off Package


Our hotel is managed by General Hotels Corporation.

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