8+ years of experience with cloud-native technologies like containers and Kubernetes.
5+ years in customer-facing technical roles, including 2+ years in management.
Proven experience building or scaling a Sales Engineering function in a high-growth environment.
Track record of collaborating with sales leadership to enhance strategy and win rates.
Strong engagement skills with C-level and VP-level stakeholders.
Ability to clearly communicate the benefits of new technologies and software.
Responsibilities
Build, lead, and expand the Sales Engineering team as the company grows.
Collaborate with Sales leaders to create and implement a technical sales strategy.
Engage with top-tier customers to secure technical wins on complex deals.
Manage team performance and ensure adequate technical support for sales opportunities.
Develop and share extensive product knowledge at sales meetings and events.
Create scalable processes and training programs to boost win rates and speed up sales cycles.
Act as a customer advocate, providing feedback to Product and Engineering teams.
Benefits
Comprehensive health benefits package.
401(k) retirement savings plan with company match.
Flexible work arrangements including remote options.
Professional development and continuous learning opportunities.
Generous paid time off and holiday schedule.
Full Job Description
What You'll Be Doing
Build, lead, and scale the Sales Engineering team, hiring and developing SEs as ScaleOps grows across new segments and regions.
Partner with Sales leadership to design and execute the technical sales strategy across the full customer journey, from discovery to technical win.
Engage directly with strategic and enterprise customers to drive technical wins on the most complex, highest-value opportunities.
Own SE team performance, coverage, and capacity planning, ensuring every deal has the right technical support at the right time.
Develop and maintain deep product expertise across the team, setting the standard for how ScaleOps is demonstrated in sales meetings, meetups, and conferences.
Build scalable SE processes, playbooks, and enablement programs that improve technical win rates and shorten sales cycles.
Act as a key voice of the customer and field back into Product and Engineering, shaping roadmap based on recurring technical objections and requests.
Advise sales leadership on team structure, deal strategy, and effective positioning of the ScaleOps product.
Own partner technical enablement strategy, ensuring partners are onboarded, educated, and supported through their sales cycles.
Champion a culture of continuous learning, coaching SEs on both technical depth and sales skill development.
What You'll Bring
8+ years of hands-on experience with cloud-native technologies such as containers and Kubernetes (required).
5+ years of experience in customer-facing technical roles such as sales/solutions engineering, with 2+ years directly managing or leading a technical team (required).
Proven track record building or scaling a Sales Engineering function at a high-growth technology company.
Demonstrated success partnering with sales leadership to drive strategy, pipeline quality, and technical win rates.
Strong executive presence, with experience engaging C-level and VP-level stakeholders in customer organizations.
Demonstrable ability to articulate and sell the benefits of modern platforms, software, and technologies.
