Director of Sales and Marketing

Residence Inn by Marriott Wilmington Downtown

$75K — $95K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of hotel sales and leadership experience.
  • Director-level experience preferred.
  • Strong track record in generating new business through outside sales.
  • High school diploma or equivalent required; college degree preferred.
  • Proficient in Windows operating systems and sales software.
  • Valid driver's license and acceptable Motor Vehicle Record (MVR).

Responsibilities

  • Prospect and solicit new corporate business to increase hotel revenue.
  • Make sales appointments and cold calls to identify and close new accounts.
  • Host site visits and exclusive events to showcase hotel offerings.
  • Monitor top accounts, analyze trends, and adjust strategies for performance.
  • Collaborate with revenue management to optimize sales strategies.
  • Lead and participate in regular sales meetings for alignment on initiatives.
  • Implement promotions and participate in sales blitzes to boost sales efforts.

Benefits

  • Comprehensive Medical, Dental, and Vision insurance after just 30 days for full-time members.
  • Paid Holidays and Time Off to promote work-life balance.
  • Generous 401(k) Retirement Plan with company match.
  • Tuition reimbursement program for career advancement.
  • Hotel travel discounts for personal exploration.
  • Daily Pay option for immediate access to earned wages.
Full Job Description
Your Role:

You'll be at the heart of the hotel's growth strategy, responsible for elevating its presence in the market. Your mission is to grow revenue by proactively reaching out to current and prospective clients, understanding their needs, and aligning them with the hotel's unique offerings. Some of your key responsibilities include:
  • Actively prospect and solicit new corporate business to drive revenue for the hotel.
  • Make sales appointments and cold calls to consistently identify and close new accounts across all direct sales segments.
  • Host clients for site visits, personalized tours, and exclusive entertainment events to demonstrate the value of our properties.
  • Monitor the production of all top accounts, analyzing trends, and adjusting strategies to maximize hotel performance.
  • Collaborate with the revenue management team to create and implement sales strategies that optimize hotel yield.
  • Lead and participating in daily and weekly sales meetings to ensure alignment and success across all initiatives.
  • Implement special promotions and participating in sales blitzes to boost direct sales efforts.
  • Ensure all interactions with guests and colleagues are conducted in an attentive, friendly, and service-oriented manner.
  • Other duties as assigned.


What We're Looking For:
  • 3+ years of hands-on hotel sales and leadership experience.
  • Director-level experience is preferred.
  • Proven success in outside sales with a strong ability to generate new business.
  • A high school diploma or equivalent is required; a 2 to 4-year college degree is a plus.
  • Must be proficient with Windows operating systems and sales software.
  • Must have valid driver's license for applicable state and an acceptable MVR (Motor Vehicle Record).

What We'll Do For You:
  • Health Benefits - Comprehensive Medical, Dental, and Vision insurance available starting the first of the month after just 30 days. (Full-time team members)
  • Holidays & Paid Time Off - Take time to relax and recharge. (For eligible team members)
  • 401(k) Retirement Plan - Secure your future with our generous company match.
  • Education Program - Further your career with our tuition reimbursement program.
  • Hotel Travel Discounts - Explore the world with special rates.
  • Daily Pay - Access your earnings when you need them.

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