Job Description- Assists with preparing the Annual Sales Plan and Budgets
- Develops, implements, maximizes, monitors and evaluates objectives, business strategies and activities of the Sales Department to exceed forecasted revenue figures in all hotel-related revenue streams
- Manages Sales Division expenses in line with the annual budget
- Participates in trade shows and promotional events to develop new markets, by identifying prospective customers
- Responsible to control all key account annual contract processing, based on rate negotiation (to support the annual rate growth) - negotiates with decision makers/confirm with General Manager and/or Director, Sales & Marketing - based on volume (hotel's top productive accounts)
- Monitors daily reservations pick-up patterns to maximize occupancy and revenue increase yields
- Reviews and monitors company accounts room nightly production reports, to ensure that all sales objectives related to monthly revenue budgets, are achieved
- Conducts Sales meetings with the team, as well as lead the monthly Strategy meeting, including forecast management
- Adheres to the brand's overall vision and hotel policies and procedures
- Develops an organized, motivated and cohesive Sales team through strong leadership
- Drives the Sales effectiveness of the hotel and Sales Team
- Monitors weekly sales activities to ensure individual sales calls objectives are achieved
- Provides ongoing direction and implements training programs for the team
- Work in harmony and synergy with all Senior Executives in the hotel and Corporate Headquarter team
QualificationsQualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
- Expert understanding of and well-developed skills in sales, partnerships, and business development, including identifying leads, building relationships, storytelling, negotiating, closing, and account management
- Proven track record of building new business relationships and signing significant deals
- Comfortable and capable with both developing and executing strategy with the team
- Creative, flexible and solution-oriented
- Results-driven, with an ability to execute independently
- Natural leader who inspires and motivates the entire team
- Comfortable presenting to Senior Leadership with interpersonal communication skills
- Experience with luxury or global brand is an advantage
- Analytical, proactive and innovative mind
- Detail-oriented and highly reliable in thorough execution and follow-through
- High integrity and ability to keep confidentiality
- Previous Sales leadership experience required
- Must have experience working for luxury hotel brands
- Strong experience or adaptable training in the use of MS Office (Word, Excel, Outlook & PowerPoint) software and other automated systems, and PCs
Additional InformationYour team and working environment:A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
