Why we need you:

The Director of Revenue Management will oversee, analyze, and enhance Highmark's Revenue Management system in order to maximize revenue.

Essential functions include (but are not limited to): 

• Create and critically analyze the operational and financial impact of the revenue management strategies
• Daily review of pricing recommendations and implementation in and outside of the systems output
• Regular communication (weekly, bi-weekly and monthly) with on-site and regional personnel, Asset Managers and Pricing Analysts related to pricing levels
• Provides monthly performance measurement analysis and reporting to senior management regarding
  • Financial performance (revenue, effective rent and occupancy trends)
  • Revenue Management adoption behavior including rate acceptance, lease compliance and shopping scores
  • Leasing velocity and traffic behavior
  • Market conditions (competitive landscape, new supply, macro economic factors)
• Assist in forecasting and budgeting revenue expectations at the property level based on recent leasing trends, rate performance and strategic initiatives
• Serve as liaison within Highmark operational personnel to ensure consistent communication regarding performance, property level and enhancement requests
• Data and configuration review for system initialization on sites
• Coordination of go-live training for new sites
• Ongoing education of Highmark associates regarding pricing practices and the Revenue Management System
• Participate in training and performance calls and meetings with on-site, regional and asset management personnel
• Train new team members (Property, Regional and Asset Managers and Leasing associates) to use Revenue Management System including turnover training when needed
• Work with internal leasing training team to ensure proper adoption of the leasing process
• Provides management with ad hoc strategic analysis and recommendations, as necessary.
• Performs other duties as assigned by VPO

Qualifications: 

• Bachelor’s degree in Business, Accounting or Finance. MBA, a plus.
• Superior analytical and interpersonal skills.
• Excellent verbal and written communication/presentation skills.
• Highly proficient computer skills in Microsoft Excel and PowerPoint. Moderate MS Word skills.
• Solid experience with Yieldstar Revenue Management system.
• Understanding of financial mathematics, statistics, financial statements and budgeting.
• Ability to manipulate large sets of data.
• Strong work ethic, self-starter, team orientation and acute attention to detail.
• Ability to work under tight timeframes and balance multiple assignments.
• Must have ability to effectively manage associates, in addition to strong leadership and interpersonal skills.

#CORP

Req. ID: 2026-10052