Director of Revenue ManagementJOB DUTIES AND RESPONSIBILITIES - Grow RevPAR and RevPAR Index.
- Daily room inventory management
- Monitor hotel and competitor rates, availability, strategies, and seasonality and adjust pricing accordingly.
- Review unconstrained demand and provide recommendations for the optimal mix of business.
- Review production of negotiated accounts with hotel's sales leader pricing for Group and Transient and by segment.
- Analyze local events and project their impact.
- Prepare weekly and monthly forecasts. Lead the weekly strategy meeting; reviewing prior week's decisions to evaluate effectiveness; following up on assigned tasks of others; critiquing year over year variances by segment; etc.
- Conduct displacement analysis with group or contract.
- Monitor online reviews.
- Review STR reports and provide analysis of hotel performance against their comp set.
- Utilize systems and resources including One Yield, MRDW, HPP, and CI/TY.
- Review additional tools such as Hotelligence or Demand Positioning reports. Assist with the preparation of the annual rooms revenue budget and business plans.
- Ensure distribution channels have accurate content and pricing.
- Develop relationships with the Online Travel Agencies (OTA) or Third Party Intermediaries (TPI) to maximize opportunities through these channels.
- Assist with internet marketing campaigns, GDS advertising, etc. Assist in developing the hotel managers so that they become proficient with revenue management.
- Work with the hotel to ensure coding and tracking is performed correctly.
- Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE- Hotel Management, Business and/or related degree preferred
- Minimum of two (2) years revenue management experience with multiple systems
KNOWLEDGE, SKILLS AND ABILITIES- Exceptional service and customer relations skills with ability to foster effective relationships with staff, management and clientele.
- Knowledge of Opera Cloud, iHotelier, Lighthouse, IDeaS G3, FLYR, Delphi, Optimand, and Onyx preferred
- Excellent verbal and written communication skills and ability to communicate ideas and concepts.
- Highly proficient in computers including, but not limited to Internet, Microsoft Office programs and hotel sales related programs.
- Strong facilitation and presentation skills.
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
