About the role
The Director of Revenue Management is responsible for the interpretation of business analytics into tactical strategy. They provide focused expertise that will guide and direct the hotel Commercial Strategy Team through effective and measurable pricing, segmentation mix and distribution initiatives. They work closely with the Commercial Director to implement and consistently execute optimal revenue strategy, enabling key strategic and operational decisions for the hotel.

What you will do

Must be willing to work a flexible schedule in order to accomplish all major responsibilities, and be willing to accept assignments on as need basis, in order to promote teamwork. This position is expected to be on site for majority of work. This may include some evenings, weekends, and holidays. Some travel may be required.

What you bring

Applicants are highly recommended to have three to five years' experience of Reservations and Revenue Management. Completed a university degree in Accounting, Business Administration, or Hotel Management.

Key Activities

* Develop, communicate and implement Commercial strategies designed to maximize profit
through optimization of pricing, market segmentation, channel segmentation and room type
performance.
* Integrate guest behavior insights (personas, booking behaviours, and preferences) into
commercial strategies to optimize experience and revenue.
* Monitor channel acquisition costs, contribution margins, and profitability metrics to inform
pricing, distribution, and promotions.
* Own inventory, pricing, rate parity, and positioning in all distribution channels, including
Branded Web, 3rd Party Sites, Worldwide Reservation Office (WRO), and Global Distribution
System (GDS).
* Monitor and analyze performance of key metrics to uncover actionable data insights.
* Lead and facilitate Revenue Strategy Meetings, presenting key data insights with strategic
and tactical recommendations.
* Lead annual budget planning processes and contribute to property commercial plan.
* Lead weekly forecast meetings, incorporating macroeconomic data to assess demand risk
and ensuring alignment with market conditions, events and trends.
* Contribute guidance and recommendations to hotel digital marketing and communications
teams, agencies, and vendors on campaigns.
* Collaborate with Sales team to set goals aligned with property strategy, provide strategic
direction for Group Sales strategy and guidance for Corporate Negotiated RFPs.
* Enable cross-functional alignment to Commercial Strategy among Finance and Operations
including upsell strategy and premium room sales strategy.
* Provide guidance and support for Total Revenue Optimization across Rooms, F&B, SPA, M&E and Ancillary revenue streams

What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Travel benefit for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals