UCLA Health

Director of Revenue Cycle Continuous Improvement

UCLA Health$116K — $264K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in revenue cycle management or related field
  • Demonstrated expertise in program management and transformation initiatives
  • Strong analytical skills with a focus on performance improvement
  • Excellent leadership and team development capabilities
  • Proficient in technology solutions and automation in revenue cycle processes
  • Ability to navigate complex healthcare environments and stakeholder dynamics
  • Bachelor’s degree in healthcare administration, business, or related discipline

Responsibilities

  • Lead initiatives to enhance revenue cycle processes across various functions
  • Identify root causes of revenue cycle issues and implement corrective measures
  • Establish and manage program governance and performance tracking
  • Evaluate and deploy technology solutions for improved revenue cycle outcomes
  • Develop analytics dashboards for data-driven decision-making
  • Implement standardized training to reinforce operational improvements
  • Collaborate with multiple departments to support systemic enhancements

Benefits

  • Opportunity to lead transformative projects with enterprise-wide impact
  • Work in a multidisciplinary environment with exposure to various healthcare functions
  • Develop leadership skills by managing a diverse team
  • Engage with cutting-edge technology and innovative practices in revenue cycle
  • Foster a culture of continuous improvement and accountability
  • Access to professional development and training opportunities
Full Job Description
Description

Lead enterprise-wide transformation efforts that improve revenue cycle performance, operational efficiency, and financial outcomes. As the Director of Revenue Cycle Continuous Improvement, you will oversee a portfolio of cross-functional initiatives focused on reducing preventable denials, addressing revenue leakage, improving clean claim performance, and accelerating the adoption of automation and leading practices. You will lead multidisciplinary program management, analytics, training, and change management functions while partnering with leaders across the revenue cycle and the broader organization.

In this role, you will:
  • Lead enterprise revenue cycle improvement initiatives across Patient Access, Revenue Integrity, Coding, Clinical Documentation Improvement, charge capture, billing, and collections.
  • Identify and address the root causes of preventable denials, revenue leakage, and operational inefficiencies while implementing corrective actions that improve clean claim performance, cash acceleration, cost to collect, and productivity.
  • Lead program and portfolio management activities by establishing governance, priorities, execution plans, performance tracking, reporting, and accountability frameworks aligned with organizational goals.
  • Evaluate and implement automation, technology, vendor solutions, and innovative practices that improve revenue cycle accuracy, efficiency, and scalability.
  • Oversee the development of dashboards, reports, predictive analytics, and actionable insights that support consistent measurement and data-driven decision-making.
  • Lead change management and standardized training programs that strengthen workforce capability, technology adoption, operational consistency, and sustained performance improvement.
  • Partner with clinical, operational, IT, Finance, Decision Support, and revenue cycle leaders to coordinate system-wide improvements, resolve complex issues, and support regulatory and payer requirements.
  • Recruit, develop, and lead a multidisciplinary team that includes program management, training, change management, and data analytics resources while fostering accountability, collaboration, innovation, and continuous learning.

Salary Range:

$116,300 to $264,600 annually

About UCLA Health

UCLA Health is a world-renowned academic medical center located in Los Angeles, California. It comprises four hospitals, including Ronald Reagan UCLA Medical Center, and more than 200 primary and specialty care clinics. UCLA Health is affiliated with the David Geffen School of Medicine at UCLA and is consistently ranked among the top hospitals in the United States. The health system employs over 20,000 people and serves as a major center for patient care, medical education, and research.
Learn more about UCLA Health
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