Integrity Marketing Group

Director of Program Management & Operations

Integrity Marketing Group • $100K — $130K *
Austin, TX 78745In-Person
Business Services
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 10+ years of experience in operations and events management.
  • Proven analytical skills, particularly in data management and budget oversight.
  • Ability to build relationships with clients, teams, and external partners.
  • Strong leadership skills to mentor and develop team members.
  • Exceptional organizational and communication skills for information synthesis and decision capturing.
  • Demonstrated internal consulting capabilities to forge partnerships within the organization.
  • Bachelor's degree in operations, business, or related field.

Responsibilities

  • Direct planning and execution of flagship meetings and complex corporate events.
  • Manage communications for executives, ensuring high responsiveness for stakeholders.
  • Cultivate and maintain relationships with global hotel partners and hospitality vendors.
  • Conduct supplier analysis and contract negotiations for optimal pricing strategies.
  • Consult on program design aligning with budget and corporate culture.
  • Evaluate and implement technology solutions for event delivery and data management challenges.
  • Own project budgets, ensuring accurate financial oversight and ROI analysis.

Benefits

  • Opportunity to work on high-profile corporate events.
  • Engage in strategic relationship management with global partners.
  • Access to advanced data analysis and technology solutions.
  • Autonomy in developing operational strategies and project marketing initiatives.
  • Collaborative work environment that fosters professional development.
Full Job Description
Job Summary:

We are looking for a Director of Program Management and Business Operations to serve as a multi-disciplinary partner to leadership in support of high-touch experiential events and data-driven business operations.

Event Management
  • Direct end-to-end planning and on-site execution for flagship meetings, complex travel programs, and high-profile corporate events.
  • Manage executive-level communications, ensuring a high-touch, responsive experience for all key stakeholders and attendees.
  • Cultivate and maintain strategic relationships with global hotel partners, Destination Management Companies (DMCs), and hospitality vendors.
  • Conduct comprehensive supplier analysis, site inspections, and contract negotiations to maximize leverage, optimize pricing strategies, and ensure brand alignment.
  • Consult with leadership on program design, ensuring all project objectives align with both budgetary parameters and corporate culture.
  • Maintain deep industry knowledge of emerging trends, market availability, and technology platforms to identify future project opportunities for the organization.

Operational Strategy & Data Analysis
  • Evaluate, consult, and implement technology solutions to solve event delivery, business process, and data management challenges.
  • Provide advanced data analysis and reporting to support business unit objectives and decision-making.
  • Improve SOPs and implement systems to standardize operations and improve workflow efficiency while maintaining a people-first approach.
  • Own end-to-end project budgets, delivering precise financial forecasting, risk mitigation, and comprehensive post-project ROI analysis.
  • Respond flexibly to ad hoc project requests as needed.


Communications & Project Marketing
  • Develop integrated communications strategy and lead production teams for project marketing.
  • Design, edit, and oversee brand-aligned artwork and promotional collateral, maintaining strict adherence to corporate communication standards.
  • Develop robust project proposals, including feasibility models, comparative analyses, and executive presentation decks.
  • Collaborate with external partners to support shared objectives and strengthen strategic relationships.

Experience and Skills
  • 10+ years' experience in operations and events.
  • Proven analytical capability, with a strong background in data management, systems implementation, and budget oversight.
  • Ability to interface with clients, internal teams and external partners with discretion and poise.
  • Ability to lead and mentor where appropriate to help team members develop skillsets within the project scope.
  • Strong operational instincts with the ability to coordinate projects, manage shifting priorities, and maintain momentum across workstreams.
  • Exceptional organizational and communication skills, including the ability to synthesize information, capture key decisions, and drive clear follow-up actions.
  • Excellent internal consulting skills and ability to build partnerships at all levels within the organization.
  • Bachelor's degree (BA/BS) from 4-year college or university in operations, business, or related field.


About Integrity Marketing Group

Integrity Marketing Group is the nation?s leading independent distributor of life and health insurance products focused on serving the Senior Market. Founded in 2006, Integrity develops and distributes life and health insurance products with insurance carrier partners and markets these products through its distribution network, which includes other large insurance agencies located throughout the country that have a significant presence in the Senior Market. Integrity?s platform provides a highly scalable and efficient distribution model that enables its insurance carrier partners to reach the Senior Market through its distribution network. Integrity has over 5,000 employees located in offices across the country.
Learn more about Integrity Marketing Group
Size
5,000 employees
Industry
Finance & Insurance
Net Income
$50 million
Founded
2006
5 Year Trend
+50%
Revenue
$1 billion
NASDAQ
IM
* Ladders Estimates

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