Heartland Payment Systems, Incorporated

Director of Product Marketing

Hospitality & Recreation
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of product marketing experience with strong knowledge of marketing principles
  • SaaS experience, especially with Mid Market and Enterprise businesses
  • Demonstrated success in launching new products for multinational companies
  • Proven history of developing and implementing effective go-to-market strategies
  • Strong project management and organizational abilities
  • Collaborative mindset for cross-functional teamwork
  • Analytical skills for strategic problem-solving
  • Familiarity with the restaurant industry and market dynamics

Responsibilities

  • Lead and mentor a productive team of product marketers
  • Create effective product positioning and messaging tailored for target audiences
  • Oversee product launches, including messaging and tracking of success metrics
  • Develop and execute go-to-market strategies to drive adoption and engagement
  • Design segmentation frameworks based on market analysis
  • Identify high-growth opportunities through white space analysis
  • Produce sales enablement materials to support sales teams throughout the buyer's journey
  • Collaborate with marketing teams on campaigns to attract new customers
  • Act as the internal voice of the customer for various teams
  • Monitor and report on performance metrics related to product success

Benefits

  • Comprehensive health coverage
  • Clear career development paths and mentorship
  • Dynamic and collaborative work environment
  • Exposure to rapid growth and innovation in a fast-paced sector
  • Opportunities for cross-functional collaboration and learning
Full Job Description
Payments Product Lead, Genius Restaurant Platform

Director, Product Marketing - Genius

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services. Simply said, we create meaningful technology centered experiences that enable our customers to prosper. If it's in your nature to work with a passion to provide tangible solutions for everyone you interact with, then join us and let's see what we can do together.

Job Summary

We are seeking a dynamic and results oriented Director of Product Marketing to join the global Product Marketing team to support one of our key product portfolios - Point of Sale (POS). As one of the fastest growing businesses in the company, Genius our point of sale business is primed for growth at scale

In this role you will be instrumental in creating and executing on the go-to-market strategy for Genius, our POS brand for the Restaurant vertical and be a key driver of revenue growth in 2026 for the business unit.

The Director of Product Marketing will be responsible for scaling Genius product GTM efforts in the market, collaborating across the business working with product, marketing, commercialization, sales enablement and various other teams in executing product marketing strategies supporting awareness, demand and enablement in the market. This role will require a deep understanding of our product, markets, competitors and target audiences.

Responsibilities
  • Lead, mentor and develop a team of high performing product marketers
  • Product Positioning and messaging - develop differentiated positioning and messaging informed by thorough knowledge of the audience, competition and industry. Effectively communicate the value of our product targeted for specific audiences.
  • Product Launches - Responsible for orchestrating and leading product launches from crafting messaging, content and initiatives to tracking progress and measuring product usage success.
  • Go-to-market strategy - lead the development and execution of comprehensive product go-to-market plans to drive product adoption and customer engagement in the various customer segments and markets mapped to the ideal customer profile for this product.
  • Strategic Segmentation Frameworks: Develop and define segmentation models based on firmographics, technographics, and behavioral patterns
  • Opportunity Identification: Conduct white space analysis to identify and prioritize high growth opportunities and expansion opportunities.
  • Sales enablement - Responsible for creating sales enablement materials including and not limited to sales collaterals, demos, sales tools and more to effectively communicate the product capabilities and benefits. Supporting the buyer's journey for our inside and channel sales teams and enabling them to drive success is key to the role.
  • Marketing campaigns - work with our revenue and partner marketing teams to support campaign initiatives attracting new customers. Experience working with software applications and in-app marketing experience is preferred.
  • Be the voice of the customer - enable internal teams by being the internal voice of the customer.
  • Performance tracking and reporting - track and monitor performance including product win rates to show impact


Job Requirements:
  • Minimum 8 years of experience in a prior product marketing role, with a deep understanding of product marketing principles, practices and methodologies.
  • SaaS and experience marketing to Mid Market and Enterprise businesses is preferred
  • Proven experience in new product introduction processes for a multinational company
  • Proven experience in developing and executing successful go to market plans
  • Strong project management and organizational skills
  • Ability to work collaboratively in a cross functional team
  • Analytical and problem solving skills
  • Deep understanding of the restaurant vertical
  • Strong financial literacy and market sizing skills


$160,000 - $180,000 base salary
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

About Heartland Payment Systems, Incorporated

Heartland Payment Systems, Incorporated is a payment processing company that provides payment technology services to merchants in the United States. The company was founded in 1997 and is headquartered in Princeton, New Jersey. Heartland Payment Systems offers a range of payment processing solutions, including credit and debit card processing, mobile payments, e-commerce, and point-of-sale solutions. The company serves a variety of industries, including retail, hospitality, healthcare, and education. Heartland Payment Systems is a subsidiary of Global Payments Inc.
Learn more about Heartland Payment Systems, Incorporated
Size
4,000 employees
Industry
Founded
1997

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