Director of Product Management, EHR

Hearst Health

• $135K — $160K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of product management experience, with 3+ years in a leadership role overseeing product managers or owners.
  • Experience with clinical or EHR products in healthcare software or health systems.
  • Proven ability to create and defend capital requests and ROI models for investments.
  • Accountability for a roadmap tied to external customer commitments, managing consequences of changes.
  • Deep understanding of regulatory requirements and ability to meet strict timelines.
  • Proven experience leading through product managers rather than directly performing work.
  • Familiarity with clinical documentation workflows and assessment tools used by healthcare professionals.
  • Knowledge of interoperability standards and health information exchange.

Responsibilities

  • Build and defend the investment case for EHR and clinical work streams, including capital requests and ROI models.
  • Allocate capital across teams, adjusting as priorities evolve while maintaining outcome accountability.
  • Own and maintain the roadmap, ensuring external commitments are realistically represented.
  • Resolve conflicts in project sequencing, escalating issues across work streams as needed.
  • Lead staffing for product managers and owners, guiding talent development and direction.
  • Ensure early integration of clinical regulatory changes into the roadmap for effective planning.
  • Partner with design and clinical regulatory teams to manage capacity and negotiate trade-offs.
  • Make strategic decisions regarding funding, roadmap commitments, and regulatory changes.

Benefits

  • Hybrid work environment based in Dallas.
  • Collaborative team culture with cross-functional partnerships.
  • Opportunities for professional development and talent advancement.
  • Impactful role influencing software used by clinicians in home-based care.
Full Job Description
Job Description

The Opportunity

Help shape the clinical product experience at the center of home-based care. As Director, Product Management - EHR / Clinical, you'll lead the EHR and clinical work stream, owning the investment case for clinical product, the roadmap the company commits to externally, and the product managers and product owners who deliver it.

You'll partner with finance, executive leadership, product, design and clinical regulatory teams to determine where to invest, what the company can confidently promise, and how to respond to changing healthcare requirements. Your work will directly influence the software clinicians use every day to document care, manage medications and orders, and complete critical workflows in patients' homes.

Hybrid: This hybrid role is based in Dallas.

What You'll Do

  • Build and defend the investment case for the EHR and clinical work stream, including capital requests, business cases and ROI models.
  • Allocate approved capital across teams and initiatives, rebalancing investments as priorities change while remaining accountable for spend and outcomes.
  • Own the work stream roadmap and establish clear readiness tiers so external commitments reflect an honest level of confidence.
  • Resolve sequencing and dependency conflicts across teams and escalate issues that cross work streams.
  • Lead the product manager and product owner staffing plan, hire and develop talent, and provide clear direction and accountability across the work stream.
  • Ensure clinical regulatory changes reach the roadmap early enough to plan effectively and determine when regulatory changes require roadmap adjustments.
  • Partner with shared design and clinical regulatory services by forecasting needs, negotiating capacity and managing tradeoffs.
  • Make decisions on funding, roadmap commitments, readiness, sequencing, regulatory-driven changes and team structure.
  • Improve high-volume clinical workflows, with a focus on reducing documentation burden for clinicians.
  • Guide product direction across clinical documentation, assessments, plans of care, visit documentation, medication management, orders, mobile and offline workflows, and interoperability.


What You'll Bring

Required Qualifications

  • 8+ years of product management experience, including 3+ years leading product managers or product owners.
  • Direct experience owning clinical or EHR products within a healthcare software company or health system.
  • Experience building and defending capital or investment requests, including the ROI model behind them.
  • Demonstrated ownership of a roadmap with external customer commitments and accountability for the consequences when commitments change.
  • Experience delivering against regulatory deadlines where timing is non-negotiable.
  • Ability to lead through product managers and product owners rather than performing the work yourself.
  • Experience with clinical documentation and workflow, including software clinicians use for assessments, plans of care, visit documentation, medication management or orders.
  • Experience with post-acute or acute EHR environments; familiarity with OASIS, hospice assessment and reporting requirements, or equivalent regulated assessment instruments.
  • Experience working with healthcare regulation as a product input, including CMS rules, effective dates, documentation and billing requirements, and state mandates such as electronic visit verification.
  • Working knowledge of interoperability standards and health information exchange, including HL7 v2, FHIR and C-CDA.
  • Experience conducting discovery with nurses, therapists and clinical leaders and translating clinical needs into meaningful product outcomes.
  • Bachelor's degree or equivalent practical experience.

Preferred Qualifications

  • Home health, hospice or post-acute software experience.
  • Clinical background or clinical informatics credential, such as RN, therapist or equivalent.
  • Experience establishing product operating models, including readiness tiers, decision rights or intake processes.
  • Familiarity with AI-assisted discovery and prototyping in a regulated product environment.
  • Experience working with a shared design function and central design system.
  • Prior EHR vendor experience or experience on the customer side of an EHR implementation.


Additional Information

Sponsorship: This position does not provide immigration sponsorship. Applicants must have the right to work in the U.S. without immigration sponsorship.

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