Director of OperationsPay from $300,000 to $375,000 per yearCalifornia Branch4810 South Hellman Avenue, Ontario, CA 91762Are you a leader with a track record of building high-performing teams and driving operational excellence? Uline is seeking a Director of Operations to lead our Ontario, CA campus, overseeing a team of 700+ employees across multiple teams.
As leader of one of our largest facilities at 2 million square feet, you will shape strategy, optimize performance and ensure legendary customer service across operations.
Position Responsibilities- Provide executive-level leadership across warehouse, customer service and sales operations, driving results and upholding company standards.
- Build, develop and lead a team of 700+ employees, including senior leaders, with a focus on performance, accountability and long-term talent development.
- Drive operational excellence, using data and reporting to identify improvement opportunities and maintain best-in-class service levels.
- Establish clear goals and expectations across all levels, reinforcing Uline's high standards and customer-first culture.
- Lead operational audits, performance reviews and continuous improvement efforts across functions.
- Partner with corporate leaders to align strategy with overall business objectives.
Minimum Requirements- Bachelor's degree. MBA preferred.
- 15+ years of experience leading large employee teams (500+) across multiple functional disciplines.
- Proven ability to recruit, develop and retain high-performing leaders.
- Strong background in operational leadership, performance management and data-driven decision making in a fast-paced, high-performance environment.
- Experience in B2B or e-commerce environments is a plus.
Benefits- Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Employee Perks- Best-in-class, clean, modern facilities.
- First-class fitness center and nearby walking path.
Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
