Position Summary:The Director of Operations will be responsible for overseeing multiple restaurant locations in and around Los Angeles, CA, ensuring operational excellence, and driving overall profitability. This role requires a strong leader who can mentor and develop restaurant management teams, maintain high standards of quality, and implement strategic initiatives to achieve company goals.
Key Responsibilities:- Operational Leadership: Oversee daily operations across multiple restaurant locations, ensuring efficiency, consistency, and adherence to company standards.
- Team Development: Mentor and support restaurant General Managers and their teams to foster a culture of continuous improvement and exceptional service.
- Financial Management: Drive profitability by analyzing financial reports, controlling costs, and implementing strategies to increase revenue.
- Quality Control: Ensure high standards of food quality, safety, and customer service are consistently maintained.
- Strategic Planning: Work closely with senior leadership to develop and implement operational strategies that align with company objectives.
- Compliance: Ensure all locations comply with health, safety, and company regulations.
- Guest Experience: Champion a guest-centric approach to ensure every guest has a 5-star, memorable dining experience.
Qualifications:- Minimum of 6 years of progressive experience in upscale, polished and/or fine-dining full-service restaurant management (at least 3 of which were at GM level), with at least 2 years in a multi-unit leadership role overseeing a minimum of 30MM in combined annual revenue.
- Strong business acumen with the ability to analyze and manage financial statements, budgets, and operational data.
- Excellent communication, interpersonal, and problem-solving skills.
- Proven track record of effectively leading and developing high-performing teams.
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
- Flexibility to work evenings, weekends, and holidays as needed.
Travel: Local travel, in and around Los Angeles, CA.
Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
