Director of Operations (Houston/Baytown, TX)

Marmon Holdings, Inc. • $120K — $150K *
Baytown, TX 77521In-Person
Transportation
5 - 7 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • 7+ years in operational leadership, ideally in crane services or related fields.
  • Experience managing multi-location operations with demonstrable success.
  • Strong business acumen in branch operations and financial performance.
  • Ability to influence and develop leaders while ensuring accountability.
  • Effective communicator with strong organizational skills.
  • Capacity to manage several initiatives in a fast-paced setting.
  • Proficient in Microsoft Office and operational reporting systems.
  • Bachelor's degree preferred or equivalent experience; extensive travel required.

Responsibilities

  • Drive consistent adherence to company standards across all branches.
  • Lead field operations through Branch Managers, aligning with company goals.
  • Translate strategic direction from leadership into actionable and measurable tasks.
  • Oversee safety, productivity, customer service, and asset utilization performance.
  • Identify and resolve operational inefficiencies and issues.
  • Establish and monitor key performance indicators (KPIs) across locations.
  • Conduct branch audits and provide performance reports to leadership.

Benefits

  • Medical, Dental, and Vision coverage.
  • 401K plan with company match.
  • Company-paid life insurance for employees and dependents.
  • Annual reimbursement for safety shoes and eyewear.
  • Holiday and vacation pay.
  • Employee discount program.
Full Job Description
Sterling Crane LLC

The Director of Operations is a key member of the Senior Leadership Team and serves as a strategic operational leader for Sterling Crane USA. This role is responsible for driving operational excellence, consistency, and performance across all branch locations, ensuring alignment with company standards, safety requirements, and customer expectations.

Acting as a direct operational extension of the Vice President, the Director of Operations ensures company initiatives, performance expectations, and operational priorities are effectively executed across the organization.

In support of the Vice President's leadership of pricing and strategic direction, this role partners with branch and functional leaders to drive operational execution, enhance consistency across locations, and build high-performing teams that advance overall business objectives.

Duties and Responsibilities

Operational Leadership & Execution
  • Drive consistent execution of company operating standards, policies, and best practices across all branches
  • Lead field operations through Branch Managers, ensuring alignment with company objectives and performance expectations
  • Translate strategic direction from the Vice President into clear operational actions and measurable outcomes
  • Oversee operational performance including safety, productivity, customer service, and asset utilization
  • Identify operational inefficiencies and implement practical solutions


Performance Management & Accountability
  • Establish and monitor KPIs across locations
  • Hold Branch Managers accountable for performance and improvements
  • Conduct branch reviews and audits
  • Provide clear reporting to the Vice President


Leadership Development & Culture
  • Coach and develop Branch Managers and leaders
  • Foster a culture of safety, accountability, and teamwork
  • Support workforce and succession planning


Operational Coordination & Support
  • Partner with Safety, HR, Fleet, Compliance, Accounting, and Sales
  • Ensure compliance with policies and regulations
  • Oversee scheduling, dispatch, and fleet utilization
  • Act as escalation point for major issues


Continuous Improvement & Strategic Support
  • Lead operational improvement initiatives
  • Support acquisitions and branch start-ups
  • Ensure operational readiness to support growth
  • Other duties as assigned


Qualifications
  • 7+ years of progressive operational leadership experience, preferably within crane services, construction, transportation, industrial services, or related sectors
  • Demonstrated success leading multi-location or regional operations environments
  • Strong business acumen with deep understanding of branch operations, workforce management, safety compliance, and financial performance drivers
  • Proven ability to influence, coach, and develop leaders while driving accountability across the organization
  • Highly effective communicator with strong organizational discipline and follow-through
  • Ability to prioritize and lead multiple initiatives in a dynamic, fast-paced environment
  • Sound judgment with demonstrated problem-solving and decision-making capabilities
  • Proficiency in Microsoft Office and operational reporting systems
  • Bachelor's degree preferred; equivalent combination of experience and leadership track record considered
  • Willingness and ability to travel extensively (up to 75%) in support of operational alignment and performance


Key Success Factors
  • Effective execution of Vice President-led initiatives across all locations, ensuring alignment and consistency in delivery
  • Sustained adherence to company operating standards, policies, and safety expectations across the organization
  • Timely and disciplined completion of branch-level priorities and action plans
  • Measurable improvement in operational consistency, accountability, and performance across all locations
  • Strong alignment and communication between field operations and executive leadership
  • Ongoing development and strengthening of Branch Managers and Operations leaders to build a high-performing leadership bench
  • Proactive identification and resolution of operational risks and challenges to protect performance and drive continuous improvement


Benefits Package
  • Medical, Dental and Vision
  • 401K with Company match
  • Company-paid employee and dependent life insurance
  • Annual reimbursement for safety shoe and prescription safety eyewear
  • Holiday Pay
  • Vacation Pay
  • Marmon Employee Discount Program


Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

About Marmon Holdings, Inc.

Marmon Holdings, Inc. Careers

Joining Marmon Holdings, Inc. presents a prime opportunity to be part of a team that values innovation, leadership, and diversity. As a global industrial organization, Marmon Holdings, Inc. offers a variety of job opportunities that cater to professionals seeking growth and development in their careers.

Explore Job Opportunities

Marmon Holdings, Inc. is actively hiring and offers positions that challenge and reward their employees. With a commitment to professional growth, the company provides a platform where skills and leadership converge to create impactful results. Explore the current openings and find the position that aligns with your career aspirations.

Internship Programs

For those at the beginning of their professional journey, Marmon Holdings, Inc. offers robust internship programs. These opportunities are designed to cultivate skills through hands-on experience, providing a strong foundation for future employment in various industries within the company.

Culture and Benefits

Marmon Holdings, Inc. is renowned for its inclusive culture that embraces diversity and fosters innovation. Employees enjoy a range of benefits that support both their professional and personal lives, enhancing job satisfaction and team cohesion. The company's commitment to diversity training ensures a workplace where everyone’s contributions are valued.

Professional Growth and Development

Career advancement is a cornerstone of Marmon Holdings, Inc.'s ethos. Employees are encouraged to take leadership roles, participate in networking events, and engage in continuous learning through various development programs. This focus on professional enhancement allows individuals to excel and lead in their respective fields.

Networking and Innovation

At Marmon Holdings, Inc., networking is seen as a key component of career advancement. Employees are encouraged to connect with peers and leaders within the company to exchange ideas and foster innovation. This collaborative environment is integral to the company’s success and the personal growth of its team members.

Join the Marmon Holdings, Inc. Team

Start your journey with Marmon Holdings, Inc. by applying today. Tailor your resume to reflect your unique skills and experiences, and prepare for an interview that could lead to a multitude of rewarding career paths within the company.

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Learn more about Marmon Holdings, Inc.
Industry
Manufacturing & Automotive
* Ladders Estimates

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