Boyce Law Firm, LLP is seeking a
Director of Operations to provide leadership for the Firm's administrative and support functions while serving as a trusted partner to Firm leadership. This is a unique opportunity for an experienced operations professional to make a meaningful impact and help shape the future of Sioux Falls' oldest law firm.
The Director of Operations will oversee non-attorney personnel, human resources administration, operational workflow, vendor relationships, and key administrative functions. The successful candidate will be a collaborative leader who enjoys building strong teams, improving performance, and creating an environment where employees and attorneys can do their best work.
What You'll DoKey responsibilities include:
People Leadership- Lead, coach, and develop the Firm's non-attorney staff.
- Establish clear expectations, accountability, and performance standards.
- Conduct performance evaluations and employee development discussions.
- Foster a culture of professionalism, teamwork, and exceptional client service.
Human Resources & Employee Relations- Oversee onboarding, benefits administration, employee records, and policy administration.
- Serve as a resource for employee relations, workplace concerns, and performance management.
- Partner with Firm leadership on recruiting, retention, and workforce planning.
- Support employee engagement and professional development initiatives.
Operations & Business Management- Manage day-to-day administrative operations and workflow.
- Identify inefficiencies and implement practical solutions that improve productivity and service.
- Standardize processes and ensure operational consistency across the organization.
- Partner and oversee outsourced vendors and service providers, including accounting, payroll, marketing, technology, and other administrative partners.
- Coordinate information for payroll, budgeting, financial reporting, and administrative functions.
- Monitor administrative processes for accuracy, efficiency, and accountability.
Strategic Leadership- Partner with Firm leadership on operational strategy, staffing needs, and organizational planning.
- Recommend solutions that strengthen efficiency, service quality, and employee performance.
- Help ensure attorneys receive the administrative support necessary to focus on serving clients and growing the practice.
What We're Looking ForWe're seeking a confident and approachable leader who combines strong business acumen with excellent people-management skills.
Qualified candidates will possess:
- Bachelor's degree required.
- Five or more years of leadership, operations management, or business administration experience.
- Demonstrated success leading teams and improving organizational performance.
- Experience managing employee performance, workplace issues, and operational processes.
- Strong communication, coaching, and relationship-building skills.
- Ability to lead and champion change, influence accountability, and drive continuous improvement.
- Exceptional organizational and problem-solving abilities.
- Experience within a law firm is highly desirable but not required.
Why This Opportunity?This role offers the opportunity to:
- Join a respected and established Sioux Falls law firm.
- Serve as a key member of the Firm's leadership team.
- Make a direct impact on culture, operations, and organizational performance.
- Lead a talented team of professionals dedicated to exceptional client service.
- Build systems and processes that support the Firm's long-term success.
- Take ownership of meaningful work in a collaborative and professional environment.
The Ideal CandidateThe successful candidate is equal parts leader, coach, and problem solver.
They are someone who:
- Builds trust quickly.
- Holds people accountable while maintaining positive working relationships.
- Enjoys improving systems and processes.
- Communicates professionally and confidently.
- Can move seamlessly between strategic planning and day-to-day execution.
- Takes pride in developing high-performing teams and supporting organizational success.
ApplyIf you're an experienced business leader looking for an opportunity to influence culture, improve operations, and help lead a growing law firm, we'd welcome the opportunity to speak with you.
Confidential inquiries and applications are encouraged.
