Director of Operations | $150K-$200K + Bonus | Bensalem, PA

Mis en Place

$150K — $200K *
Hospitality & Recreation
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in hospitality leadership
  • Prior experience as Director of Operations or General Manager
  • Strong preference for wedding or luxury event venue experience
  • Proven track record in leading large teams
  • Expertise in P&L and financial management
  • Familiarity with budgeting and inventory systems
  • Excellent coaching and communication abilities

Responsibilities

  • Direct daily operations across multiple venues
  • Lead front-of-house and back-of-house teams
  • Ensure high standards in event execution
  • Manage staffing and labor management
  • Oversee financial performance and operational budgets
  • Monitor inventory and vendor relationships
  • Develop and mentor departmental leaders

Benefits

  • Medical insurance
  • 401(k) plan with matching contributions
  • Paid time off
  • Performance bonus opportunities
  • Free parking
Full Job Description
Earn $150,000-$200,000 annually plus performance-based bonus opportunities while leading operations for one of the Philadelphia region's premier wedding and event destinations.

Pen Ryn Estate is seeking a Director of Operations to oversee three established event venues hosting nearly 350 weddings annually. This hands-on leadership role provides strategic oversight of front-of-house, back-of-house, and culinary operations; guest experience; staffing; financial performance; and operational consistency across a high-volume luxury event business.

You'll join an established organization that has operated under the same ownership since 1995 and continues to experience significant growth. With on-site hotel accommodations planned for the future and an expanding operation, this is an opportunity to help shape the next chapter of one of Bucks County's most recognized wedding venues.

If you're an experienced hospitality executive who thrives in high-volume operations, enjoys developing teams, strengthening systems, and leading from the floor during major events, we'd like to speak with you.

Location

Bensalem, PA

Please note that this location is not easily accessible by public transportation.

Compensation
  • $150,000-$200,000 annual base salary
  • Performance-based monthly or quarterly bonus based on P&L performance
  • Full-time salaried position
  • Paid biweekly

Benefits
  • Medical insurance
  • 401(k)
  • 401(k) matching
  • Paid time off
  • Performance bonus opportunities
  • Free parking

Schedule
  • Full-time
  • Approximately 50-55 hours per week
  • Typically 5-6 days per week
  • Significant evening and weekend leadership required during wedding season
  • Thanksgiving, Christmas Eve, Christmas Day, and New Year's Day off
  • Other holidays scheduled based on event calendar

Why This Role Stands Out
  • One of the region's largest luxury wedding venues
  • Approximately 350 weddings hosted annually
  • Three active event venues
  • Established ownership since 1995
  • Strong company growth with planned on-site hotel accommodations
  • Leadership role with meaningful operational influence
  • Progressive, respectful, and challenging culture
  • Opportunity to help guide the company's next stage of growth

About the Role

This is a highly visible executive leadership position responsible for maintaining exceptional operational standards across a complex hospitality business. You'll oversee multiple departments, develop future leaders, improve systems, monitor financial performance, and ensure every wedding delivers the level of service Pen Ryn Estate is known for.

Success in this position requires equal strengths in leadership, hospitality, operational discipline, financial management, and team development.

We are looking for someone who can:
  • Lead multiple departments while maintaining exceptional guest experiences
  • Build accountability through coaching, training, and leadership
  • Strengthen operational systems and standard operating procedures
  • Partner with department leaders to improve consistency and execution
  • Maintain high standards throughout every stage of each event
  • Drive financial performance while supporting long-term growth

Responsibilities
  • Direct daily operations across multiple event venues
  • Lead FOH and BOH leadership teams
  • Ensure exceptional execution throughout every event
  • Oversee staffing, scheduling, and labor management
  • Manage P&L performance and operational budgets
  • Monitor inventory, purchasing, and vendor relationships
  • Develop, coach, and mentor department leaders
  • Maintain company SOPs and operational standards
  • Support culinary and catering operations
  • Resolve guest concerns professionally and effectively
  • Drive operational consistency across all departments
  • Foster a culture of accountability, teamwork, and continuous improvement

Qualifications
  • 10+ years of hospitality leadership experience
  • Previous Director of Operations, General Manager, Multi-Unit, or senior hospitality leadership experience
  • Wedding venue or luxury event venue experience strongly preferred
  • Experience leading large hospitality teams
  • Strong P&L management experience
  • Experience with budgeting, payroll, purchasing, and inventory management
  • Strong knowledge of FOH and BOH operations
  • Excellent leadership, coaching, and communication skills
  • Comfortable working evenings, weekends, and high-volume event schedules
  • Confident, respected, hands-on leadership style
  • Commitment to accountability, professionalism, and operational excellence

Restaurant Systems

Experience with Caterease or comparable event management software is beneficial.

How to Apply

Please submit your resume with full contact information and two professional references. Supervisor email addresses are required. Qualified candidates will be contacted directly.

Similar Jobs

More Jobs at Mis en Place

More Hospitality & Recreation Jobs

Find similar Director of Operations | $150K-$200K + Bonus | Bensalem, PA jobs: