Job Summary and Qualifications

The Director of Operational Analytics reports to the Associate Vice President of Operational Analytics and serves as a key leader responsible for advancing data-driven decision making, operational performance improvement, and strategic analytics initiatives across the organization. This role provides leadership for business analytics, reporting, performance measurement, and operational improvement efforts that support organizational goals and enhance customer, physician, and patient experiences.

The Director is responsible for leading complex analytics initiatives from concept through implementation, partnering with operational leaders to identify opportunities for improvement, and translating business needs into actionable data solutions. This position oversees the design, development, and maintenance of reporting systems, dashboards, data models, and performance measurement frameworks while ensuring data accuracy, integrity, and usability.

Working closely with operational leadership, executive leadership, business stakeholders, and technical resources, the Director drives process improvement initiatives, prioritizes and manages a portfolio of analytics projects, and provides strategic recommendations based on data analysis and operational trends. The Director also supports the development and oversight of analytics-related technology solutions, database systems, and automation initiatives that improve efficiency and organizational performance.

This position requires a highly collaborative and hands-on leader who can balance strategic planning with technical execution while fostering a culture of accountability, continuous improvement, and service excellence. Acts on behalf of the Associate Vice President of Operational Analytics as designated and provides leadership support for departmental initiatives, strategic priorities, and operational decision-making.

What qualifications you will need

• Bachelor's degree required.

• 5 years of progressive experience in analytics, business intelligence, operational analytics, performance improvement, healthcare operations, or related disciplines.

• Experience developing operational reporting, dashboards, and performance measurement systems.

• Experience working directly with operational leaders and executive stakeholders.
• Employee completes initial and ongoing training and competencies as defined by service line, facility and department/unit which are specific to the needs of the patient population served (if applicable).

Preferred:

• 7+ years of experience leading complex projects, initiatives, teams, or cross-functional workgroups.

• Healthcare experience strongly preferred. Radiology specific experience is preferred. Experience supporting multi-site healthcare operations.

• Experience overseeing analytics, reporting, database, or software development resources preferred.

• Lean/Six Sigma, PMP, or related Analytics certificates.

Benefits

South Texas Radiology Imaging Centers, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

South Texas Radiology Imaging Centers (STRIC) offers full-service, outpatient diagnostic imaging and interventional radiology in San Antonio, Texas. Professional interpretation and interventional procedures are provided by South Texas Radiology Group, P.A. (STRG). STRG has more than 70 Board-Certified Radiologists, many with sub-specialties such as neuroradiology, musculoskeletal, body, cardiac, breast, and interventional radiology. They have built strong experience and a trusted reputation over more than fifty years.

Registered technologists who are highly trained and experienced perform safe and accurate imaging exams using advanced imaging technology. South Texas Radiology Imaging Centers (STRIC) is one of the largest outpatient diagnostic imaging providers in San Antonio, with twenty-two locations across San Antonio, Boerne, and Schertz, Texas.

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HCA Healthcare Co-Founder
Be a part of an organization that invests in you! We are reviewing applications for our Director of Operational Analytics opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!