Director of Nursing Services

Behavioral Health Network, Inc.

$120K — $150K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Nursing required; Master's degree preferred in related field.
  • Registered Nurse license in Massachusetts required.
  • Minimum five years nursing experience in relevant settings required.
  • Minimum five years supervisory or management experience preferred.
  • Knowledge of medication administration and regulatory expectations required.
  • Strong organizational and communication skills required.
  • Proficiency with Microsoft Office 365 and electronic documentation systems required.

Responsibilities

  • Provide leadership and guidance on nursing operations and clinical safety standards across BHN programs.
  • Serve as a resource for program leaders on nursing workflows and medication management processes.
  • Oversee safe medication practices and compliance for MAP-registered and non-MAP programs.
  • Support readiness for licensing visits and regulatory audits.
  • Supervise MAP Trainers and the Compliance Coordinator for standardized compliance monitoring.
  • Ensure medication management audits are completed and followed up appropriately.
  • Partner with Talent Acquisition for nursing role design and candidate screening.

Benefits

  • Comprehensive health insurance including medical, dental, and vision.
  • Retirement plan with employer contributions.
  • Professional development opportunities and continuing education support.
  • Paid time off and holiday leave.
  • Flexible work arrangements with potential remote work options.
Full Job Description
What You Will Do:

  • Provide enterprise leadership, consultation, and guidance on nursing operations, practice standards, medication administration, storage, documentation, and clinical safety expectations across BHN programs
  • Serve as a central resource for nurse and non-nurse program leaders on nursing workflows, medication management processes, regulatory expectations, and safe practice standards
  • Oversee enterprise expectations for safe medication administration, storage, disposal, documentation, controlled substance tracking, and MAR review across MAP-registered and non-MAP programs
  • Support program readiness for licensing visits, DMH/MAP audits, DPH/BSAS reviews, accreditation surveys, and other regulatory or payer reviews
  • Provide supervision and direction to MAP Trainers and the MAP Compliance Coordinator, overseeing BHN's MAP program infrastructure and standardized compliance monitoring framework
  • Ensure routine, risk-based, and unannounced medication management audits are planned, tracked, completed, and followed up in accordance with established schedules
  • Review MAP compliance data, audit findings, corrective action completion, and repeat findings to support enterprise reporting and quality improvement
  • Support nursing education, competency development, and training initiatives related to medication administration, medication safety, and nursing practice needs
  • Partner with Talent Acquisition and hiring managers to provide nursing subject matter expertise for role design, candidate screening, and workforce planning
  • Collaborate with the Director of Population Health and Organizational Quality and the Director of Clinical Compliance to align nursing monitoring with quality initiatives, risk management, and incident trend review
  • Support the Incidents, Complaints, and Investigations (ICI) process by providing nursing subject matter expertise, record review, and corrective action input
  • Maintain appropriate independence and objectivity in monitoring functions while building collaborative relationships with program leaders and staff


Who You Are:

  • Bachelor's Degree in Nursing required; Master's Degree in Nursing, Healthcare Administration, Public Health, Quality, Compliance, or a related field preferred
  • Registered Nurse license in Massachusetts required
  • Minimum of five years of nursing experience in behavioral health, substance use treatment, community-based services, residential services, healthcare, or human services required
  • Minimum of five years of supervisory, management, quality, compliance, education, or enterprise consultation experience preferred
  • Demonstrated knowledge of medication administration, storage, documentation, safety, controlled substance procedures, and regulatory expectations required
  • Knowledge of MAP requirements, DMH expectations, DPH/BSAS requirements, accreditation standards, and corrective action monitoring strongly preferred
  • Strong organizational, analytical, verbal and written communication, facilitation, consultation, and presentation skills required
  • Proficiency with Microsoft Office 365, Teams, SharePoint, spreadsheets, reporting tools, and electronic documentation systems required
  • Valid driver's license and reliable transportation required for travel to BHN program locations as needed


Salary Range: $120,000-$150,000

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