Elara Caring (BW NHHC Holdco, Inc.)

Director of Nursing, Personal Care Services

Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Nursing, Social Work, or related field preferred
  • Minimum of 5+ years of supervisory home care and administrative experience
  • Knowledge of Medicare/Medicaid and home care policies
  • Strong understanding of state regulatory requirements for HCBS/PCS
  • Experience in incident management and regulatory compliance
  • Registered Nurse licensure required
  • Strong communication and interpersonal skills
  • Reliable personal transportation required

Responsibilities

  • Lead, mentor, and develop clinical teams
  • Oversee clinical operations ensuring high-quality service
  • Implement clinical programs to enhance patient outcomes
  • Ensure compliance with federal, state, and HIPAA regulations
  • Review clinical documentation for accuracy and compliance
  • Partner with leaders to drive process improvements
  • Monitor staffing and clinical capacity to support growth

Benefits

  • Opportunity to lead and develop a dedicated healthcare team
  • Engagement in shaping patient-centered care initiatives
  • Participation in strategic growth and process innovation
  • Supportive work culture focused on compassion and accountability
  • Dynamic environment with focus on quality care and compliance
  • Collaboration with community partners and regulatory agencies
Full Job Description

Job Description:

Director of Nursing, Home Care

New York Coverage | Full-Time | On-Site + Field Work

At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there9s no place like home, and that9s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as aDirector of Nursing.  Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers.
 

To continue to be an industry pioneer in delivering unparalleled care, we need aDirector of Nursingwith commitment and compassion. Are you one of them? If so, apply today!
 

As aDirector of Nursing, you9ll contribute to our success in the following ways:

  • Lead, mentor, and develop clinical teams, fostering a culture of accountability, collaboration, and exceptional patient care.

  • Oversee clinical operations across assigned branches or markets, ensuring consistent, high-quality service delivery.

  • Implement and support clinical programs that enhance patient outcomes, regulatory compliance, and payer performance.

  • Ensure compliance with all federal, state, payer, accreditation, and Elara Caring clinical standards, policies, and HIPAA regulations.

  • Review clinical documentation and quality metrics to ensure accuracy, regulatory compliance, and operational excellence.

  • Partner with operational and clinical leadership to drive process improvements, organizational efficiencies, and strategic growth initiatives.

  • Monitor staffing, productivity, and clinical capacity to ensure appropriate coverage while supporting business growth.

  • Train, coach, mentor, and evaluate clinical team members, creating development plans that support engagement and performance.

  • Conduct performance evaluations, provide ongoing feedback, and address performance concerns through coaching and corrective action when appropriate.

  • Collaborate with branch leadership, case managers, and interdisciplinary teams to ensure coordinated, patient-centered care.

  • Support branch readiness for state surveys, audits, and regulatory reviews, including the implementation of plans of correction as needed.

  • Monitor financial, operational, and clinical performance indicators to achieve quality, growth, productivity, and budget goals.

  • Build strong relationships with community partners, professional organizations, and regulatory agencies to support organizational initiatives and promote Elara Caring's mission.

  • Communicate effectively with employees, patients, referral partners, and leadership while maintaining the highest level of professionalism and confidentiality.

  • Champion Elara Caring's mission, vision, and values while promoting a culture of compassion, integrity, accountability, and continuous improvement.

  • Perform additional duties and special projects as assigned to support departmental and organizational success.

What is Required?

  • Bachelor9s degree in Nursing, Social Work, Healthcare Administration, or related field preferred.

  • Minimum of 5+ years of supervisory home care and administrative experience required.

  • Knowledge of Medicare/Medicaid, home care benefits, policies, and procedures preferred.

  • Strong understanding of state regulatory requirements for HCBS/PCS.

  • Experience in incident management, investigations, and regulatory compliance.

  • Licensure/Certification (Required): Registered Nurse

  • Strong communication and interpersonal skills.

  • Reliable personal transportation to perform job duties.

You will report to the Clinical Administrator or Regional Vice President.

This is not a comprehensive list of all jobresponsibilities; a fulljob descriptionwill be provided.

About Elara Caring (BW NHHC Holdco, Inc.)

Elara Caring is a leading provider of home health care services, with a focus on patients with complex medical needs. The company offers a range of services, including skilled nursing, physical therapy, occupational therapy, speech therapy, and social work. Elara Caring serves patients across the United States, with a particular focus on the Midwest and Northeast regions. The company is committed to providing high-quality care that is personalized to each patient's unique needs, and to helping patients achieve their health goals in the comfort of their own homes. Elara Caring is dedicated to improving the health and well-being of its patients, and to making a positive impact on the communities it serves.
Learn more about Elara Caring (BW NHHC Holdco, Inc.)
Size
42,000 employees
Industry
Net Income
-$10 million
Founded
2018
5 Year Trend
+10%
Revenue
$1 billion

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