Job Summary

The Central Nursing Director will support the RN Regional Managers and Staffing Coordinators throughout the Central region, in accordance with company policies, standard of nursing practices and governmental regulations to maintain excellent patient care. Primary focus will be supporting the staff to maintain operations for patient care. The Regional Director of Nursing will be responsible for implementing and evaluating operations into patient care through RN Regional Managers and Staffing Coordinators in addition to ensuring compliance of all company policies, procedures, and processes.

Duties and Responsibilities

- Direct patient care needed.

- Ensure compliance with company policies, protocols and processes that improve efficiency within the nursing
department.
- Provide clinical support to patients.
- Conduct/manage post infusion patient surveys routinely and with all new nurse placement.
- Review and approve nursing notes and visit time approvals.
- Provide clinical support to nurses, to include supply optimization, pump trouble shooting, and policy adherence.
- Participate in the screening process for clinical managers/contractual nursing/staffing coordinators.
- Educate, orient, and perform competency assessments for nurses in respected region along with support from
regional nursing managers.
- Nurse complaint resolution.
- Actively auditing to ensure contracted nurses are maintaining standards of care per policies and procedures.
- Perform initial and annual clinical competency assessments for all regional nurses.
- Develop and implement action plans that adhere to clinical services to address deficiencies identified during
regional audits.
- Train, monitor, and enforce staff adherence to the use of the nursing documentation platform.
- Maintain nursing staff training and education programs.
- Conduct monthly regional team meetings.
- Advise, contribute, and educate team members on the company correction action process.
- Build trusting, collaborative relationships with staff, peers, other disciplines and ancillary services.
- Establish goals for the nursing team, monitor their performance, and provide reports.
- Report any known or suspected violations of policies, procedures, regulations, or standards of conduct to the appropriate manager or Compliance Officer.
- Direct patient care as needed and travel to patient's as needed for supervision.
- Report any infusion issues, side effects, and missed doses to the pharmacist.
- Available for after-hours emergency calls.
- Facilitates patient/nursing supply needs.
- Any additional duties that are recommended/required by the National Director of Nursing.

Required Qualifications

- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent sales and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Strong supervisory and leadership skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Strong knowledge and experience in the clinical aspects of home infusion and/or specialty pharmacy is required.
- Proficient with Microsoft Office Suite or related software.

Education and Experience Requirements

- A bachelor's degree in nursing (BSN) is a mandatory requirement for this position.
- A minimum of 2 years of experience of in home and/or specialty infusion is required.
- An active and unrestricted nursing license(s) to include California.

Preferred Qualifications

- Additional credentials such as CRNI, IgCN, etc., are preferred.

Physical Requirements

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is continuously required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to adjust focus.