Marriott International

Director of National Accounts

Marriott International • $110K — $130K *
Washington, DC 20011In-Person
Hospitality & Recreation
5 - 7 years of experience
Yesterday
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Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience.
  • 5+ years' experience as a Sales Manager in a hotel/resort environment.
  • SalesForce, Delphi, and CI/TY experience preferred.
  • Strong verbal and written communication skills.
  • Statistical and analytical skills to identify revenue opportunities.
  • Ability to work independently and cross-functionally.
  • Availability to work weekends, nights, and holidays.

Responsibilities

  • Proactively solicit and manage group business in assigned markets.
  • Book meetings, conferences, and social events from designated areas.
  • Dedicate the majority of time to direct telephone sales.
  • Maintain old account files and solicit new accounts.
  • Conduct site inspections and follow through with potential clients.
  • Attend relevant trade shows and industry functions.
  • Develop and maintain relationships with corporate and association meeting planners.

Benefits

  • Medical, dental, and vision coverage.
  • Prescription drug benefits.
  • Travel discounts.
Full Job Description
We are looking for a highly motivated and analytical individual with experience in driving sales revenues for hotels or resorts to join our team as Director of National Accounts. This role is a key position that will be responsible proactively soliciting and managing group business in the assigned vertical markets and the assigned geographical market. Actively up-sells to maximize revenue opportunities. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer & guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers to continue to grow the account.

The successful candidate will have a proven track record of achieving sales goals, be creative, a problem solver, has a proven record of being a team player, is open to learning and leading by example, responds in a professional and courteous manner to guests and team.

Your Role:
  • Make personal visits, when necessary to target areas and call on Companies and associations located in a specific market or area.
  • Book meetings, conferences, and social guests from assigned areas.
  • Dedicate majority of time to direct telephone sales.
  • Rework and maintain old account files and solicit new accounts.
  • Respond to all correspondence from assigned areas and trace dates for reworking and follow up.
  • Set-up site inspections and follow through.
  • Attend trade shows pertinent to assigned areas and attend meetings, seminars, and functions through membership in association.
  • Maintain a constant contact with Corporate and Association meeting planners; maintain membership and contacts in hotel industry associations.
  • Maintain a working relationship with departments interacting with convention groups.
  • Develop new accounts
  • Stay abreast of industry trends and make recommendations of changes, which would affect operations.
  • Maintain accurate forecast and recap information.
  • Set-up and conduct site inspections for entire property.
  • Meet sales goals as outlined by the Director of Sales and Marketing on a monthly, quarterly, and annual basis.

Qualifications:
  • Bachelor's degree or equivalent experience.
  • 5+ years' experience as a Sales Manager in a hotel/resort environment
  • SalesForce, Delphi, and CI/TY experience preferred
  • Ability to effectively communicate verbally and in written form with the public as well as other team members.
  • Essential statistical and analytical skills required to identify revenue opportunities and shortfalls.
  • Ability to work both independently and cross-functionally to achieve goals.
  • Ability to thrive in a multi-tasked and fast-paced environment.
  • Someone with the availability to work when the events are happening, i.e. weekends, nights and holidays

Salary, incentive plan, and benefits (medical, dental, vision, RX, travel discounts, etc)

About Marriott International

Marriott International is a hospitality company with more than 3,900 properties around the world. Marriot International opened its first hotel in 1957 and operates franchises worldwide. The company’s headquarters is based in Maryland and employees nearly 200,000 people worldwide.   The company was founded by J. Willard and Alice Marriott in 1927 by opening a root beer stand in Washington D.C.

Marriott International Careers

Join the vibrant team at Marriott International, the global leader in hospitality, where career opportunities abound and the potential for growth is limitless. As part of our commitment to innovation and leadership in the industry, we are continuously seeking passionate, creative, and driven individuals to join our diverse team. Work You’ll Do At Marriott International, you will be part of a culture that values diversity, leadership, and professional development. Engage in meaningful work that enhances the travel experience of each guest while fostering a positive environment where all team members can thrive. Our team at Marriott International leads the way in delivering exceptional service and innovative hospitality solutions. With a variety of job opportunities ranging from front-line roles to executive positions, you can find the perfect match for your skills and career ambitions. Marriott International’s commitment to growth and innovation means we are always on the lookout for dynamic professionals to join our team. Whether you are seeking your first job, looking for a challenging leadership role, or aiming to specialize in hospitality management, Marriott offers unparalleled employment opportunities. Internship and Training Programs Kickstart your career with Marriott International’s internship programs. These opportunities provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns at Marriott are treated as integral members of the team and are involved in projects that make a tangible impact on the company. In addition to internships, we offer comprehensive diversity training and professional development programs that prepare you for future leadership roles within the company. Our training programs are designed to enhance your capabilities and ensure you are equipped to meet the challenges of the evolving hospitality landscape. Benefits and Career Growth Marriott International believes in rewarding our employees for their dedication and hard work. We offer a competitive benefits package that includes health, vision, and dental insurance, employee discounts, and more. Moreover, we are committed to the professional growth of our employees. Career advancement at Marriott is not just a possibility—it is a priority. Join Our Team Explore the wide range of job opportunities at Marriott International. We are hiring across various departments, including management, customer service, culinary arts, and more. Bring your unique skills and perspective to our team, and help us continue to innovate and lead in the hospitality industry. Networking and Professional Development Stay connected and advance your career through Marriott’s extensive networking opportunities. Our professional community is designed to foster connections that can lead to career advancement and personal growth. Engage with leaders, gain industry insights, and build relationships that will support your career aspirations. Apply Now Ready to take the next step in your career? Search open positions that match your skills and interests on the Marriott Careers page. We look for individuals who are curious, team-oriented, and committed to excellence. Prepare your resume, sharpen your interview skills, and join one of the most respected names in the global hospitality industry. Stay Up to Date Keep informed with the latest career tips, company news, and industry insights from Marriott International. Join our community and discover how you can contribute to the world of hospitality and beyond. Explore job opportunities, embrace professional growth, and become part of a company that values innovation and leadership. At Marriott International, your career journey is just beginning.
Learn more about Marriott International
Size
120,000 employees
Market Cap
$46.5 billion
Industry
Hospitality & Recreation
Net Income
-$267 million
Founded
1927
5 Year Trend
-2.1%
Revenue
$10.5 billion
NASDAQ
MAR
* Ladders Estimates

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