DOCS Health

Director of IT PMO

DOCS Health • $157K — $209K *
St. Paul, MN 55106In-Person
Information Technology
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business Administration, IT, Project Management, or related field
  • 10 years of progressive experience in project management or PMO leadership
  • 5 years of leadership or people management experience
  • PMO certification or equivalent preferred
  • Experience with CPQ, CRM, and fleet or logistics systems preferred

Responsibilities

  • Establish IT project delivery frameworks and governance standards
  • Lead execution of a portfolio of IT projects across their lifecycle
  • Drive adoption of robotic process automation (RPA) solutions
  • Provide oversight for project planning and prioritization
  • Manage IT financial governance activities, including budgeting
  • Optimize vendor processes for performance and accountability
  • Serve as central communication point for project teams and stakeholders

Benefits

  • Full Medical, Dental, and Vision benefits with Wellness Program
  • 401(k) Match Retirement Savings Plan
  • Paid Time Off (PTO) and Holiday Pay
  • Volunteer Time Off (VTO)
  • Educational Assistance Program
  • Full Paid Parental and Adoption Leave
  • Employee Assistance Program via LifeWorks
  • Access to Patterson Perks Program
Full Job Description
The Director, IT Project Management Office (PMO) is responsible for leading the organization's IT project management office, establishing project delivery frameworks, financial governance, and portfolio management practices that enable successful execution of enterprise technology initiatives. This role is accountable for directing project and program delivery, overseeing financial governance and budgeting, managing vendor and contract relationships, and ensuring projects and programs achieve business objectives, quality expectations, budget commitments, and delivery timelines.

Essential Functions
  • Establish enterprise IT project delivery frameworks, governance, policies, standards, and best practices to drive consistent execution and successful delivery of technology programs and projects while balancing governance, flexibility, and speed
  • Lead the execution of a portfolio of IT projects and programs over the entire lifecycle, monitoring interdependencies, risks, resource utilization, and delivery performance across multiple regions and locations to ensure achievement of project objectives, timelines, and quality standards
  • Drive adoption of RPA (robotic process automation) solutions across PMO and IT finance operations, optimizing delivery frameworks, financial governance processes, and transactional workflows to improve efficiency, accuracy, and scalability
  • Provide strategic oversight for project planning, prioritization, workload distribution, and project team effectiveness to align technology investments and delivery commitments with organizational goals and ensure rigorous governance and risk management
  • Lead IT financial governance activities, including budgeting (e.g., OPEX/CAPEX budgeting), forecasting, financial reporting, investment allocation, account ledger allocation and budget performance for assigned projects, programs, and portfolio initiatives
  • Optimize end-to-end vendor processes, including onboarding, billing, legal contract review, reconciliation, statement-of-work execution, and contract negotiations to ensure effective vendor performance, financial accountability, and business value realization
  • Act as the central point of communication between cross-functional project teams, business stakeholders, vendors, and leadership, communicating project status, driving alignment, issue resolution, executive reporting, and program readiness
  • Establish reporting and monitoring processes that provide consolidated project, program, and financial performance data to leadership and support informed decision-making across the technology portfolio
  • Comply with Company and department policies and standards; performs other duties as assigned


People Management

  • Accountable for team staffing and managing direct reports to include development, performance management, goal setting, and other managerial duties
  • Ensures direct reports are aware of and follow ethical business practices and Company's Code of Conduct to maintain a supportive and productive working environment.


Minimum Requirements
  • Bachelor's Degree in Business Administration, Information Technology, Project Management, or related field; or equivalent education and/or experience
  • 10 years of progressive experience in project management, program management, project portfolio management, PMO leadership, or related field
  • 5 years of leadership or people management experience


Preferred Requirements
  • PMO certification or equivalent
  • Experience with CPQ, CRM, and fleet or logistics systems


Skills and Abilities
  • Excellent communication, influencing, and facilitation skills with the ability to build collaborative relationships, influence decision-making, and communicate effectively with technical teams, business partners, and executive leadership
  • Demonstrated expertise in SAP S/4HANA Private and Public Cloud implementations, with the ability to lead enterprise programs through the full project lifecycle
  • Proficiency with project portfolio management and collaboration tools, including Microsoft 365, Atlassian Jira, and related PMO technologies
  • Advanced knowledge of enterprise ERP program management within large, multi-site organizations, including oversight of complex, multimillion-dollar technology initiatives
  • Demonstrated experience with robotic process automation (RPA) technologies and the ability to identify, prioritize, and deliver automation solutions across program management and financial operations
  • Advanced knowledge of Agile, Waterfall, and hybrid delivery methodologies, with the ability to design and apply appropriate governance and execution frameworks
  • Strong leadership and collaboration skills with the ability to coordinate and influence distributed teams across multiple regions, business units, and offshore delivery locations


Physical and Cognitive Demands

  • Communicate/Hearing Frequently
  • Communicate/Talking Frequently
  • Learn New Tasks or Concepts Frequently
  • Make Timely Decisions in the Context of a Workflow Frequently
  • Complete Tasks Independently Constantly
  • Maintain Focus Constantly
  • Remember Processes & Procedures Constantly
  • Stationary Position (Seated) Constantly
  • Vision Constantly
  • Hand/Eye Coordination Occasionally
  • Bend Rarely
  • Complete Tasks in a Noisy Environment Rarely
  • Feeling/Grasping/Handling Rarely
  • Move/Traverse Rarely
  • Repetitive Motions Rarely


Working Environment

  • Hazards Occasionally

Environmental Conditions

  • Office: This position primarily operates in a professional office environment in which team members occupy desks in assigned areas or at meeting/collaboration spaces within the building. The building's primary work areas consist of desks, chairs, computers, and other office equipment and devices for professional services.
  • Remote: This position primarily completes work from a remote setting, most commonly, a home office. This may be referenced as flexible workplace.


Travel Requirements

  • 20% This position requires occasional travel

What's In It For You:

We provide competitive benefits, unique incentive programs and rewards for our eligible employees:
  • Full Medical, Dental, and Vision benefits and an integrated Wellness Program
  • 401(k) Match Retirement Savings Plan
  • Paid Time Off (PTO)
  • Holiday Pay & Floating Holidays
  • Volunteer Time Off (VTO)
  • Educational Assistance Program
  • Full Paid Parental and Adoption Leave
  • LifeWorks (Employee Assistance Program)
  • Patterson Perks Program


The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.

$157,300.00 - $209,833.33

About DOCS Health

Dentrust Optimized Care Solutions provide direct and on-location health services through fixed-clinic settings, mobile treatment centers, telemedicine, portable deployment models, emergency response, case management, and a variety of comprehensive health, dental, and specialty care.

DOCS Health Careers

Joining DOCS Health presents an unparalleled opportunity to become part of a leading team of professionals dedicated to healthcare excellence. DOCS Health is renowned for its commitment to innovation, leadership in the medical field, and a culture that actively supports diversity and professional growth.

Explore Job Opportunities

DOCS Health offers a variety of job opportunities that cater to a range of skills and professional interests. Whether one is seeking a position in healthcare administration, patient care, or medical research, DOCS Health provides a platform where career aspirations turn into reality.

Internship Programs

For those at the beginning of their professional journey, DOCS Health’s internship programs offer a robust foundation in the healthcare industry. Interns gain invaluable experience, working alongside seasoned professionals and engaging in projects that enhance their skills and expand their understanding of the medical field.

Employment Benefits

Choosing a career at DOCS Health means access to outstanding benefits. The company is committed to the well-being of its team members, offering comprehensive health benefits, retirement plans, and generous paid time off. Additionally, employees enjoy continuous learning opportunities through professional development and diversity training programs.

Cultivating a Culture of Growth and Innovation

At DOCS Health, fostering a culture of growth and innovation is paramount. The company encourages its team to pursue innovation in every task and project. With a supportive network and access to cutting-edge technology, team members can explore new ideas and approaches, driving forward the standards of healthcare.

Leadership and Development

Leadership development is a cornerstone of DOCS Health’s commitment to its employees. Through targeted training and real-world application, employees enhance their leadership skills, preparing them for advanced roles within the company. This focus on leadership cultivates a team that is ready to meet challenges and excel in their careers.

Networking and Professional Development

Networking opportunities abound at DOCS Health, with numerous events and platforms that connect employees with industry leaders and peers. These interactions are vital for professional growth and innovation, offering insights and opportunities that are integral to career advancement.

Hiring Process

The hiring process at DOCS Health is designed to be transparent and engaging. Candidates can expect a thorough interview process where they can showcase their skills and learn about the company’s values and expectations. Interested candidates should prepare their resume to reflect relevant experience and skills, tailored to the position they are applying for.

Join the DOCS Health Team

Explore the career pages and current job listings to find where skills and interests align with the needs of DOCS Health. Positions are available for those passionate about making a difference in healthcare and eager to join a team that values hard work and creativity.

Stay Connected with DOCS Health Careers

Keep up to date with the latest from DOCS Health by following the careers blog. Gain insights from insiders, learn about new job openings, and get tips for your next interview or networking event.

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Learn more about DOCS Health
Size
251 employees
Industry
Healthcare
* Ladders Estimates

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