Director of Intake

UHS • $95K — $115K *
Anchorage, AK 99504In-Person
Healthcare
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Master's degree in Psychology or Social Work (licensed preferred) or Active RN Licensure.
  • 3 years of experience in Intake counseling within a Mental Health Setting or a similar clinical role.
  • Minimum of 1 year in a supervisory position managing staff and clinical integrity.
  • Strong verbal and written communication skills and effective interpersonal skills.

Responsibilities

  • Manage and supervise the Intake & Admissions staff to ensure quality service delivery.
  • Direct daily operations of the Intake & Admissions Department efficiently.
  • Maintain knowledge of community resources to make informed care decisions.
  • Represent the department in hospital matters and align with organizational goals.
  • Provide patient advocacy by swiftly addressing and resolving complaints.
  • Analyze demographic patterns and clinical trends from call data for management review.
  • Collaborate as part of an interdisciplinary team to enhance communication and referral efforts.

Benefits

  • $15,000 sign-on bonus and $10,000 relocation bonus.
  • Comprehensive benefits package alongside a competitive salary.
  • Generous paid time off (PTO) and 401(k) with company match.
  • Education assistance for further professional development.
  • Ongoing training and educational opportunities available.
  • Supportive and collaborative work environment.
Full Job Description
Responsibilities

Director of Admissions - Join Our Team at North Star Behavioral Health

***$15,000 Sign on Bonus***

***$10,000 Relocation Bonus***

The Director of Patient Access plans, organizes, supervises and directs the activities of the Intake and Admissions Department. Responsible for implementing, monitoring and evaluating the clinical patient assessment and referral process.

Together, we can continue to provide the highest level of care and create a brighter future for those we serve.

Key Responsibilities:
  • Manages and supervises the Intake & Admissions staff to achieve effective delivery of service.
    2. Manages the daily operations of the Intake & Admissions Department.
    3. Maintains extensive knowledge of community resources and makes care decisions that best address the patient needs
    4. Represents the Intake & Admissions Department in hospital matters and supports hospital goals and objectives.
    5. Knowledgeable and able to communicate considerations relative to Patient Rights, Involuntary Detentions, Duty to Warn, Abuse Reporting, Advance Directives and COBRA/EMTALA.
    6. Maintains documentation for calls and services received; prepares and submits timely, complete and accurate reports weekly and monthly.
    7. Analyzes call data for demographic patterns, clinical trends, and other management considerations
    8. Interacts effectively as a member of an interdisciplinary team including physicians, other clinical staff, business office staff, professional liaisons and referral sources; provides prompt, effective communications supporting the organization's ongoing marketing and referral communication efforts.
    9. Supports the organization's strategic marketing plan; proactively identifies and responds effectively to opportunities for improving the organization's public image and improving the service delivery system.
    10. Functions as the organization's patient advocate; rapidly and effectively investigating and resolving patient complaints.
    11. Performs duties delineated for Intake Counselors, as needed.
    12. Assists HR Department with hiring and selection processes through screening, interviewing and making recommendation for hire. Anticipates staffing trends and needs and proactively offers staffing solutions.
    13. Oversees the productive and efficient staffing of units based on a thorough understanding of the correlation between patient census and FTE standards.
    14. Provides feedback to staff on performance, reinforcing desired behaviors and teambuilding efforts and intervening promptly in deficiencies to reduce turnover rate and formal performance measures.
    15. Instructs and guides Intake staff in responsibilities and assignments
    16. Reviews safety, risk management, infection control and incident reports to identify and discuss trends with Intake staff.
    17. Performs personnel management activities including direct staff supervision, orientation/training/development, performance management and employee relations functions; adheres to HR policies/procedures, and applicable employment laws, standards and regulations
    18. Completes performance evaluations for staff in a timely manner, including initial and 90-day competencies, and annual performance evaluations

    • Qualifications

    Qualifications : To excel in this role, you should have:
    • Clinical Expertise: A Master's degree in Psychology, social work (licensed preferred) or a related discipline field OR Active RN Licensure.
    • Experience: 3 years experience in Intake counseling in a Mental Health Setting or equivalent role in a clinical setting.
    • Leadership:1 year of supervisor experience managing personnel and clinical integrity of work product
    • Communication: Strong communication and interpersonal skills.
    What We Offer:
    • Competitive salary and comprehensive benefits package
    • Generous PTO, 401(k) with company match and discounted stock plan
    • Education Assistance
    • Opportunities for professional development and career growth
    • A supportive and collaborative work environment
    • Access to ongoing training and educational opportunities

    About UHS

    UHS Careers

    Joining UHS presents an unparalleled opportunity to become part of a leading team of healthcare professionals dedicated to making a difference. UHS, known for its commitment to innovation and leadership in the healthcare sector, offers a variety of job opportunities that cater to a diverse range of skills and experiences.

    Explore Job Opportunities

    UHS is actively hiring and offers a wide array of positions, from clinical roles to administrative support. Each position at UHS is designed to challenge team members while providing meaningful service to the community. Explore the current job openings and find a career path that suits professional aspirations and skills.

    Internship Programs

    UHS provides robust internship programs that offer hands-on experience in the healthcare industry. Internships are a cornerstone of professional development, giving participants a chance to deepen practical skills in a real-world setting. These programs are tailored to foster growth and prepare interns for a full-time position within the company.

    Professional Growth and Development

    UHS believes in nurturing the career growth of its team members through comprehensive professional development programs. These include leadership training, diversity training, and continuous education in the latest healthcare practices, ensuring that every team member has the opportunity to advance their career.

    Benefits and Culture

    Employment at UHS comes with competitive benefits designed to support the health, well-being, and financial security of each team member and their families. The company culture at UHS is built on a foundation of respect and inclusion, where diversity is celebrated and every voice is heard.

    Networking and Innovation

    UHS encourages a culture of innovation where team members are motivated to bring forward ideas that drive improvement and efficiency. Networking within the company is supported through various events and internal platforms, helping team members to connect, share insights, and collaborate on projects.

    Applying for a Position

    To apply for a position at UHS, candidates should prepare their resume to highlight relevant experience and skills. The interview process at UHS is thorough, aiming to assess not only the professional qualifications but also the alignment with the company’s values and culture. Interested candidates can visit the UHS Careers page to submit an application and learn more about the hiring process.

    Stay Connected with UHS Careers

    Keep up to date with the latest from UHS Jobs and Careers through the company’s dedicated careers blog. Subscribe to receive updates on new job opportunities, employment tips, and insights into the healthcare industry directly from the professionals at UHS.

    Join UHS

    Discover the rewarding career opportunities at UHS. Search for open positions that match individual skills and interests. UHS looks for passionate, curious, and solution-driven team players ready to make a significant impact in the healthcare sector.

    SEARCH UHS JOBS

    READ CAREERS BLOG

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    Learn more about UHS
    Industry
    Hospitals & Medical Centers
    * Ladders Estimates

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