Position Overview

The Director of Information Technology will own the day-to-day operation of Beale's corporate technology environment. This is a hands-on, user-facing role, working alongside our managed IT services partner and our VP of Corporate Security.

This individual will be directly responsible to establish or update cross-platform capabilities, such as Beale's identity and access management (IAM); administer our systems; manage the device fleet; maintain and evolve the productivity suite; and activate further security capabilities and controls.

Working closely with executive leadership and cross-functional business partners, the Director will keep a fast-moving company productive and secure from day-one onboarding to conference-room AV to tested backups while building the practical IT controls that support the Company's ISO 27001 and audit-readiness programs. The ideal candidate is a 'roll-up-your-sleeves' operator who has led IT evaluation, selection, and implementation in a growing company (start-up experience preferred); directly deployed and administered IAMs; fluent across Microsoft 365 and Google Workspace; and enjoys fixing things as much as planning them.

Key Responsibilities

• Serve as the day-to-day owner and administrator of Beale's corporate technology environment - Microsoft 365and Google Workspace tenants, identity, devices, networks, and business applications.
• Maintain, optimize and migrate (as necessary) email, calendar, file management & sharing, chat & collaboration, etc.
• Design, deploy, and administer Beale's identity and access management (IAM) foundation on Okta or a similar identity platform SSO/SAML and OIDC integrations across the SaaS estate, SCIM-based automated provisioning and deprovisioning, MFA with phishing-resistant factors, and role- and group-based access.
• Configure and operate the security capabilities, including but not limited to Defender, Intune, Entra conditional access, and Purview in partnership with the VP of Corporate Security.
• Operate identity day to day: onboard applications into SSO, maintain separated admin accounts, keep joiner-mover-leaver access timely and least-privilege, and run quarterly access reviews.
• Manage the mixed device fleet hands-on: MDM enrollment, configuration profiles, encryption, patching, and asset inventory from purchase through retirement.
• Run employee onboarding and offboarding end-to-end with HR and our managed IT services partner, so new hires are productive on day one and departing access is closed out the same day.
• Direct our managed IT services partner tickets, escalations, projects, and service levels while serving directly as the escalation point.
• Be responsible for office technology in Beale U.S. offices (networks, Wi-Fi, AV, and conference rooms) and dependable connectivity for field teams at active project sites.
• Implement backup and recovery for cloud collaboration data, and verify that restores actually work.
• Administer the IT and SaaS vendor portfolio: licensing, renewals, spend tracking, and rationalization of overlapping tools.
• Build and operate the practical IT controls behind the Company's ISO 27001 and audit-readiness programs: documented processes, access reviews, change discipline, and evidence collection.
• Strong AI fluency or willingness to become proficient to permit integration of AI into our daily work.

Qualifications

• Bachelor's degree in information systems, computer science, or a related field preferred.
• 8+ years of hands-on IT administration and/or engineering experience, including time as the senior (or only) IT resource in a lean, high-growth company.
• Proven, hands-on experience deploying and administering an enterprise identity platform, Okta strongly preferred (Entra ID or similar considered): SSO/SAML and OIDC app integrations, SCIM provisioning, MFA
  and adaptive access policies, and privileged account separation; Okta certification a plus.
• Deep working expertise administering Microsoft 365 (Entra ID, Exchange Online, Intune, Defender) and Google Workspace; experience running cross-platform email and calendar migrations preferred.
• Experience managing Mac and Windows fleets through MDM, with practical networking skills (firewalls, Wi-Fi, VLANs) for office environments.
• Experience directing a managed services provider while staying personally accountable for outcomes and quality.
• Familiarity with ISO 27001 and/or IT general controls and comfortable operating controls and producing audit evidence, not just writing policy.
• Excellent troubleshooting, communication, and prioritization skills; calm under pressure and service-oriented at every level of the company.

This role is based in: Seattle, WA or San Francisco, CA
Compensation: $215k - $250k + annual performance bonus

Beale offers a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. Individual salaries within our ranges are determined through a variety of factors, including but not limited to education, experience, knowledge, skills, and geography.