Network Engineering and Operation Manager

Zoom Video Communications, Inc.

$146K — $339K *
Telecommunications & Hardware
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • BS/MS in Computer Science or equivalent experience
  • 10+ years in network engineering, with 5+ years managing distributed teams
  • Proficient in network operations best practices and Zero Trust security
  • Hands-on experience with AI/ML infrastructure and high-performance networking
  • Excellent communication and stakeholder management skills

Responsibilities

  • Manage global network infrastructure using BGP and OSPF protocols
  • Implement and maintain Zero Trust network architecture with security measures
  • Collaborate with SOC teams on threat detection and develop security policies
  • Drive AI training infrastructure for low-latency networks supporting distributed workloads
  • Optimize network topology for communication and oversee data center operations
  • Coordinate capacity planning and data center migrations considering long-duration training jobs

Benefits

  • Comprehensive benefits program for physical, mental, and emotional health
  • Support for work-life balance
  • Opportunities to contribute to community initiatives
  • Structured hybrid work environment promoting flexibility
  • Recognition as an award-winning workplace culture
Full Job Description
What you can expect

This role leads global network infrastructure and data center operations supporting over 10,000 employees and AI/ML training infrastructure. The manager oversees a team of 13 globally distributed network engineers and data center technicians. The team is operating in a follow-the-sun model to provide continuous coverage, while partnering closely with the Network and Infrastructure Architects to execute strategic initiatives.

Responsibilities

  • Managing global network infrastructure with BGP and OSPF routing protocols. Architecting cloud connectivity across AWS and GCP to ensure network reliability and uptime for users worldwide.
  • Implementing and maintaining Zero Trust network architecture in partnership with security architects. This includes identity verification, least-privilege access, micro-segmentation, and continuous authentication across network, data center, and cloud environments.
  • Collaborating with SOC and security teams on threat detection and vulnerability management, while developing comprehensive security policies for sensitive data flows and high-value assets.
  • Driving Lab, build and AI training infrastructure, providing high-performance, low-latency networks for GPU clusters supporting distributed ML workloads with 100+ GPUs.
  • Optimizing network topology for collective communications, managing storage networking for high- throughput data pipelines. Overseeing data center operations supporting dense GPU deployments with specialized power and cooling requirements.
  • Coordinating megawatt-scale capacity planning and leads data center migrations while considering long-running training jobs.


What we're looking for

  • Hold a BS/MS in Computer Science or equivalent experience.
  • Have 10+ years in network engineering with 5+ years managing distributed technical teams.
  • Be proficient in network operations best practices, network reliability and uptime, and deep Zero Trust security expertise.
  • Have hands-on experience with AI/ML infrastructure, high-performance networking, cloud interconnectivity, and network observability platforms.• Have proven experience leading large-scale infrastructure projects. Willingness to participate in on-call rotation while maintaining both leadership responsibilities and hands-on technical involvement transforming a team.
  • Have excellent communication and stakeholder management skills with ability to influence without authority and translate complex technical concepts for executive stakeholders and non-technical audiences.


Salary Range or On Target Earnings:

Minimum:
$146,700.00

Maximum:
$339,300.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

08/30/26

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

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